
MotorWorld Chrysler Dodge Jeep
Wilkes Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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We recently purchased a Jeep through Ray Novak. I went back and forth with him for a couple weeks asking questions before ultimately deciding to purchase. Ray was very easy to work with. He ans I went back and forth with him for a couple weeks asking questions before ultimately deciding to purchase. Ray was very easy to work with. He answered any questions that we had, and let us know that he was just a phone call away if we had any other questions, while never coming across as pushy or direct. As soon as our Jeep arrived, he called me and asked when we would like to come and pick it up. Upon arriving at the dealership, he came out and greeted my family. He introduced us to Jack Coen (Sales) and Rick Kester (Finance) who assisted in the process. Rick went over different finance options with us, and never tried to pressure us one way or another. In the end, Jack and Ray came out and went over the different options and features of the Jeep, taking the time to show us how certain features worked. They seemed genuinely happy and excited for us. All three guys were professional, but more importantly, they were friendly and down to earth people. I would highly recommend these guys for your next purchase, and I know that we will be returning to them for our next purchase as well. More
Ryan’s was absolutely amazing he hooked me up with my dream jeep! He was a pleasure to work with! dream jeep! He was a pleasure to work with! More
I had great experience with talking to Chris and he’s manager as well and especially Chris explain everything in very polite manner and he was very helpful. Overall Excellent service. manager as well and especially Chris explain everything in very polite manner and he was very helpful. Overall Excellent service. More
I really appreciated the help that I received from Crystal Hillard (Tuesday, June 28, 2022). She explained everything to me and went out of her way to check into my "car care service plan." She was th Crystal Hillard (Tuesday, June 28, 2022). She explained everything to me and went out of her way to check into my "car care service plan." She was the first person to do this. In addition, she was kind and thoughtful which is not something you consistently find at businesses these days. I will definitely return to this service department because of Crystal Hillard. More
Recently had a warranty situation with 2 of my 2018 Jeeps. My concerns and problems were addressed by Crystal, and Morgan at Jeep Service and by Kevin and Joe at the Motor World Auto Body shop!!! Tha Jeeps. My concerns and problems were addressed by Crystal, and Morgan at Jeep Service and by Kevin and Joe at the Motor World Auto Body shop!!! Thank you!!!!!! More
Ask for Ryan and Ray! They were the best! They were amazing and made the process really smooth. They both go above and beyond for their customers and try to help as much a They were the best! They were amazing and made the process really smooth. They both go above and beyond for their customers and try to help as much as possible. Great service and they know they’re stuff!! You always brace yourself going into a car dealer. Preparing yourself mentally for the oncoming “pushy salesmen.” Instead we got friendly people who didnt try to “push” anything on us. They were helpful. They listened. And they gave us options. They were also accommodating. That was our great experience with Ray and Ryan at Motorworld! More