
MotorWorld Chrysler Dodge Jeep
Wilkes Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I must say. .. I have heard many horror stories about the service department at Motorworld and based on my experience with my brand new Jeep (not even purchased t .. I have heard many horror stories about the service department at Motorworld and based on my experience with my brand new Jeep (not even purchased there) and my 2013 Jeep with the radio issue I would say that they are just stories. I have nothing but greatness to pass on about my experiences thus far. Janell was very informative every step of the way. Love the service! More
Best experience buying a car. Brian was the best and walked us along the financing end of it like a pro. Brian was the best and walked us along the financing end of it like a pro. More
The customer service was top notch. Answered every question and was ver helpful through the whole process Answered every question and was ver helpful through the whole process More
I had an awesome experience purchasing a Jeep Wrangler from MotorWorld. The staff / service was amazing . I would definitely go back for any future purchases. from MotorWorld. The staff / service was amazing . I would definitely go back for any future purchases. More
A few weeks ago I purchased a 2022 RAM Badlander from Mike. He was AWESOME to work with. He listened very carefully to my requirements & directed me to several vehicles that met them. He was great to Mike. He was AWESOME to work with. He listened very carefully to my requirements & directed me to several vehicles that met them. He was great to work with - great communications before I arrived (I drove up from Harrisburg, PA), listened to my needs, spent a lot of time going over everything without seeming rushed or distracted in any way (something I've experienced with salespeople in the past) & great communications after the sale. I have purchased literally dozens of new cars over my 54 years of driving (around three dozen actually) & Mike was one of the best, salespeople (if not the best), that I've dealt with !!! Couldn't have been happier with the experience at Motor World & Mike definitely must have sold me the right vehicle - because I'm totally in love with my new RAM 1500 Badlander !!! More
I brought my Jeep in for a computer issue, then an alighnment. I was taken care of promptly and courteously. Rachel is really down to earth and is a pleasure to talk to, even on other topics (I caught alighnment. I was taken care of promptly and courteously. Rachel is really down to earth and is a pleasure to talk to, even on other topics (I caught her on a quick break while I was waiting for my vehicle). She knows the ins and outs of her job well, and it's very easy to communicate with her by text or calling if I have any questions about anything at all! Also kept me up to speed as the work was in progress. Morgan also assisted while Rachel was out for a few days, no one missed a beat. This is what I'd expect from a good car dealer. I am glad I chose to buy my new Jeep from them... More
Great easy way to buy your new jeep. Everything was smooth with the transaction and I love my new car. Would recommend this dealership and a big thanks to Jack for making this an easy Everything was smooth with the transaction and I love my new car. Would recommend this dealership and a big thanks to Jack for making this an easy purchase. More
From the internet to the showroom, the guys were GREAT! Very pleasing to work with. I’d DEFINITELY RECOMMEND this dealership & it’s salesmen! Very pleasing to work with. I’d DEFINITELY RECOMMEND this dealership & it’s salesmen! More
Very professional, was honest with me on all the questions I had. They made sure I was satisfied with my purchase before leaving the dealership. Called a few days later to make sure I still liked my questions I had. They made sure I was satisfied with my purchase before leaving the dealership. Called a few days later to make sure I still liked my purchase. More
I bought a 2022 Jeep Grand Cherokee Summit Reserve there. The salesman was great, so this is not a review about the sales. This is about what happened after. I paid for a lien to be placed on the title as I The salesman was great, so this is not a review about the sales. This is about what happened after. I paid for a lien to be placed on the title as I did financing through my private lender, and the title came directly to me without the lien. I delivered the title to my lender, and now I am expected to pay a $87 lien fee to put the lien on it. I tried calling Motorworld to get them to fix this issue that they caused due to someone in their business office failing to rectify the situation. I called the Finance manager 4x and left voicemails, and I called the Brand Manager 2x and left voicemails each time with no call back. The credit union has called as well, with no call back. Totally unprofessional. I'd stay away from this dealership. More