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MotorWorld Chrysler Dodge Jeep
Wilkes Barre, PA
298 Reviews
Offering Pennsylvania drivers an extensive selection of new Chrysler, Dodge, Jeep and RAM models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 298 reviews
August 11, 2017
Great dealership! I am in love with my brand new Jeep Patriot! The whole process was smooth and simple- Jack knew exactly what I was looking for and helped me find what I am in love with my brand new Jeep Patriot! The whole process was smooth and simple- Jack knew exactly what I was looking for and helped me find what I wanted with all the features I wanted! Amazing to work with- definitely recommend and will be back for future vehicles!! More
by Karen-Kingston
Employees Worked With
Jack Coen
Helpful July 11, 2017
A great experience with REAL PROS! We were in the process of moving from Jersey to Pennsy, needed a Jeep, went to Motorworld, dealt with Sales Manager Jim Kreidler, who didn't have wha We were in the process of moving from Jersey to Pennsy, needed a Jeep, went to Motorworld, dealt with Sales Manager Jim Kreidler, who didn't have what we wanted in stock, but by day's end, we had the EXACT truck we wanted! More
by KJ One
Employees Worked With
Other Employees :
Ryan Christianson, and the GREAT business manager, a hard-working woman!
July 09, 2017
Best experience ever at a Dealership My experience was awesome at Motor World and my salesperson Ralph was great. He got me out of my other cars and put me into a Jeep Cherokee with the p My experience was awesome at Motor World and my salesperson Ralph was great. He got me out of my other cars and put me into a Jeep Cherokee with the payment I wanted and could afford. He will work hard for you to get the best deal! Kudos to all involved at Motor World! See ya at my oil change ! More
by TracyMundhenk
Employees Worked With
Ralph Bianco, Larry Moretti
May 30, 2017
Job well done This was my first time ever purchasing a brand new car. I was a little apprehensive at first not knowing what to expect, however the customer service This was my first time ever purchasing a brand new car. I was a little apprehensive at first not knowing what to expect, however the customer service I received was exceptional! John Baker was absolutely amazing he was kind, honest, and went above and beyond to get me in the car that I wanted. He knew the price point that I had to be at to make the deal happen and he worked hard to make it possible. Both John and Ralph Bianco made sure that I was leaving a satisfied and happy customer. I would highly recommend seeking out John Baker and Ralph Bianco for your next vehicle purchase, you will most definitely leave in a new vehicle and a happy customer. More
by Wesley1996
Employees Worked With
Ralph Bianco, John Baker
May 09, 2017
Great price and awesome people. After pricing out 6 other dealerships motorworld was by far the best price on the Dodge Durango I was looking to lease. My salesman John Baker went a After pricing out 6 other dealerships motorworld was by far the best price on the Dodge Durango I was looking to lease. My salesman John Baker went above and beyond making sure my wife and I were completely satisfied with our purchase. Highly recommend this dealership and John Baker as a salesman. More
by KevAng2511
Employees Worked With
John Baker
March 28, 2017
Either they're elitists or they have no respect for anyone The only good thing about this dealership is their prices. I drove two hours from out of state to buy a new 2017 Jeep from MotorWorld because none of The only good thing about this dealership is their prices. I drove two hours from out of state to buy a new 2017 Jeep from MotorWorld because none of the local dealerships could beat their advertised prices. Before I left, I called ahead and told Ryan the stock number of the Jeep I wanted and that I could only stay an hour and a half. He assured me that I could buy the car in that time. Long story short, it took FIVE HOURS to buy the car. Apparently, they didn’t believe someone like me had been offered the low interest rate my personal bank had offered me. Instead of asking to see my pre-approval letter up front, it seems they tried to wait me out in hopes I would give up and leave, but I did not drive two hours to return without what I came for. They only started processing my paperwork in earnest after I had waited 3 hours, got fed up, and finally went and asked the manager if there was a problem with my application, and forced him to say no. At that point, the finance manager told me I had one of the highest credit scores he had seen in months. Surprise Surprise. If you can’t avoid dealing with these elitists, it would be best to bring your own financing and tell them up front you won’t consider financing through them. Either they think doing their job is optional if the customer *looks* poor enough, or they are willing to waste hours of the customer’s time to get their little kickbacks from their preferred lenders. If you must finance through them and want to be respected as a human being, maybe you should put on your Sunday best. Before last week, I never imagined that someone would need to dress up to be taken seriously when buying a Jeep. More
by AmarisW
Employees Worked With
March 04, 2017
A shining star moment: We were in the market for a new Cherokee. Steve Lombardo helped us to get the vehicle we wanted at the price we needed. Thanks for the great buying ex We were in the market for a new Cherokee. Steve Lombardo helped us to get the vehicle we wanted at the price we needed. Thanks for the great buying experience Steve. More
by Siwel88
Employees Worked With
Steve Lombardo
February 19, 2017
Great sales experience! I was looking for a new Wrangler and had the pleasure of dealing with Jack Coen. He is knowledgeable and fair. Thank you Jack you were awesome. I was looking for a new Wrangler and had the pleasure of dealing with Jack Coen. He is knowledgeable and fair. Thank you Jack you were awesome. More
by ItsAJeepThing
Employees Worked With
Alissa, Jack Coen
February 19, 2017
New Purchase My husband and I would like to thank MotorWorld but most of all Steve Lombardo, for a fantastic experience buying our new Jeep Patriot. Steve is one My husband and I would like to thank MotorWorld but most of all Steve Lombardo, for a fantastic experience buying our new Jeep Patriot. Steve is one of the better salesman we have encountered over the years. He gave us his undivided attention through the entire process! We would highly recommend Steve anytime, along with the team at MotorWorld. More
by New Jeep
Employees Worked With
Steve Lombardo
February 16, 2017
"Number 1 salesman" Although, I didn’t buy my Jeep off of Steve Lombardo, Steve has helped me with various issues post sale. Steve has been the best salesman I have had Although, I didn’t buy my Jeep off of Steve Lombardo, Steve has helped me with various issues post sale. Steve has been the best salesman I have had the pleasure of working with. Since then, I bought a new SVU for my fiancé, now wife, as well as referred 3 other friends, all that bought from Steve. Those friends also conveyed the professionalize and expertise Steve displays. Steve provides the open honest car buying experience. 100% recommended. Paul More
by Paul F
Employees Worked With
Steve Lombardo
