MotorWorld Chrysler Dodge Jeep

I bought 2015 jeep renegade brand new at another dealer and its been a lemon we are talking many so many visits for manufacturers defects i lost count ,I've been coming to motoword cause its the nearest de and its been a lemon we are talking many so many visits for manufacturers defects i lost count ,I've been coming to motoword cause its the nearest dealer ,everytime I go i get Ashley Triest I called prior to my visit and begged for a different service advisor ,the new service manager ,,,,I said right away when they walked to me I don't want her and he says its fine she will be ok ,the entire order for my oil change and my tire which I waited 10 days to come in and was sitting done when I called to find out she went on vacation you can't leave someone for 20 days without a spare when I pay almost 300 to mount and balance a spare ,and after fixing manufacturers defects at this visit I leave a week later now my transmission is out the light on the oil change which was done came on almost immediately after leaving and im not even getting basic things like a car wash with my oil change and tire rotation constantly treated poorly,,the previous visit before they fired Kyle he would say she gone for the day after screwing work up and I would be there already and there working together lying to me ,and then I come back to get a same advisor and the foolish service manager who thought he could clean this up great job ,now I have another appointment Monday at 3 to here what nonsense there going to say now the car was working before I brought it in and now its got more lights than my Xmas tree on and warnings this is like the 25th problem with this jeep and service and its widely known the jeeps are lemons theres lawsuits and all kinds of stuff I need to be made whole by jeep I paid cash for this brand new care I never got to barely drive over 5 years ,seeing its there more then with me ,oh how about my sun roof manufacturers defects that time had my care for 2 months, enough is enough there no possible way fix my review of service at motor world it just sucks and jeeps are lemons I got people pulling up in 2018 saying hey does your start when it rains s lol 😆 there lemons entire vehicle they can't deny it cause ill pull news video after news video showing all the same problems I'm going threw and worse my also has all the warranty paid in full as well as and its still xxxx ,Ashley charged me a 150 dollar deductible for 2 visor plastic clips I spend alot of money there by I have to keep returning everyday and week after they are supposed of repaired this car my first new car buying experience. The worst service I've ever had ,and I dont want Ashley again if she's not checking that her cars are done right amd all is good what are they doing that they act like there's no time for talking ,you left me.with a.broken vehicle for weeks after an oil change there the first message is oil change needed you just did it now nothing is working right .let's be clear all the most trouble I've had were after service appointments there at motorworld and with Kyle and Ashley and now the new guy who I told I begged for a new advisor said it was going to be ok so is it OK new service manager my whole truck is busted after you guys changed the oil transmission not working and its oil change warning transmission services warnings check engine the worst service at there there no way to make me whole the vehicle ruined by your techs that cant seem to fix the car the first time More

We wanted to trade in our 2015 Ram 1500 and Get a used 2019 Ram 1500 that we seen on the website. Eugene was best salesman we had ever had to deal with at any dealership. He helped us get into the vehic 2019 Ram 1500 that we seen on the website. Eugene was best salesman we had ever had to deal with at any dealership. He helped us get into the vehicle we wanted. And did a great job at that. He even called after the sale and wanted to make sure everything was going good. The dealership also seems to really care about their customers. More

AnnMarie and I stopped at motorWorld just started looking for a new vehicle as we walked in Ryan asked if he could help us he made shopping for a vehicle easy answered all our question would recommend him to for a new vehicle as we walked in Ryan asked if he could help us he made shopping for a vehicle easy answered all our question would recommend him to others More

Ryan Christianson is AWESOME !!!! My and I have leased two vehicles from Ryan. Ryan is approachable and friendly. He makes the car buying/leasing process easy and is always willing to My and I have leased two vehicles from Ryan. Ryan is approachable and friendly. He makes the car buying/leasing process easy and is always willing to work with you on the price. Thank You Ryan !! More

Could't have went smoother !! From the beginning of the sales process to the end Jenna and Ryan were on top of everything to make things go a smooth as possible. I drove 2 hours f From the beginning of the sales process to the end Jenna and Ryan were on top of everything to make things go a smooth as possible. I drove 2 hours from new york it was worth the trip. Thank you to them and staff More

Dennis was super kind and helpful. He answered all my questions and made my experience there just delightful. He also smelled delicious so that’s a plus. My only complaint is that his eyes are so stinkin questions and made my experience there just delightful. He also smelled delicious so that’s a plus. My only complaint is that his eyes are so stinkin blue that I couldn’t focus on anything else. 6/5 rating for sure. Xoxo More

Ray is the best in the business! Hands down he will go out of his way to help you. Highly recommended would go back in the future! out of his way to help you. Highly recommended would go back in the future! More

Super friendly and helpful. No pressure... best car buying experience we had in years from my first phone call to picking up my new truck buying experience we had in years from my first phone call to picking up my new truck More

I would give a negative rating for all possible, sales, brand manager, financing. The unethical behavior, including lies and deception, which have taken place not this morning but several lead up visits. W brand manager, financing. The unethical behavior, including lies and deception, which have taken place not this morning but several lead up visits. We were bounced around through out the line, now they are playing the blame game. I am currently stranded since they allowed me to drive the vehicle home last night since it was getting so late on a DONE DEAL ! 😭 More

Very deceiving through text just to get someone in the door. Would not recommend anyone to talk to her at all I give zero stars Ray Novak was great after we spoke with him and he explained everything clea door. Would not recommend anyone to talk to her at all I give zero stars Ray Novak was great after we spoke with him and he explained everything clearly so it was understood. We will still not buy a vehicle there because of her More