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MotorWorld Acura

Wilkes-Barre, PA

4.7
226 Reviews
Offering Pennsylvania drivers an extensive selection of new Acura models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr., Suite 1

Wilkes-Barre, PA

18702

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Showing 226 reviews

August 06, 2022

I ordered my RDX February 26 and finally received it August 3, needless to say I was frustrated at times. Thanks to George Thomas and Tom Casey in maintaining their patience, professionalism and putting More

by willys63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sabulski
Aug 09, 2022 -

MotorWorld Acura responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 13, 2022

Mr. George Thomas was extremely professional and knowledgeable. He was always available to answer any questions we had. More

by floripondia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

MotorWorld Acura responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 02, 2022

Dustin at MotorWorls Acura is beyond awesome! I am indecisive and a huge pain when buying a new vehicle. He was extremely patient and knowledgeable throughout the whole experience. I'm pretty sur More

by alarick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Hettrich, Karissa Wagner
Jul 04, 2022 -

MotorWorld Acura responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2022

All of the things you don’t want to hear when doing business with someone. Selfish, ignorant, disrespectful, unprofessional. Pray you don’t have issues with your brand new vehicles, because the sales t More

by SS0822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Casey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

MotorWorld Acura responded

We appreciate your feedback about MotorWorld Acura and take every review seriously. Our Customer Relations Manager, Shelley Puzzetti, has been working to rectify your experience. Should you have any further questions or concerns, please contact Shelley directly at 570.820.6962. Thank you.

Jul 01, 2022 -

SS0822 responded

Nobody worked to rectify anything. Shelley offered to put me in a new car, but marked up the price on every one I asked for. They want a higher monthly payment than I have now for cars that are $6,000 less MSRP. She then told me “their job at the dealership” was to fix my engine that blew on a brand new car. Not to satisfy and retain customers. I also had to contact an attorney before anyone thought they even needed to call me back. Do. Not. Come. Here.

June 14, 2022

Very great service. Very helpful on getting you the price you need to be at. More

by arnaldo tejada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Hettrich
Jun 15, 2022 -

MotorWorld Acura responded

Hello Arnaldo, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2022

George Thomas was great in handling our needs and worked with us to make sure we got the car my desired. This is a note to management and ownership. If a customer does not want to sit through the portion o More

by rgpaumen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022 -

MotorWorld Acura responded

Hello, we're happy you found our staff to be so supportive during your experience here at MotorWorld Acura. We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2022

Chester retrieved something I had left in a rental vehicle and gave me a call when he found it assuring me they would hold it until I was able to pick up it up at my convenience . Thank you ! :) More

by Stezie83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

MotorWorld Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Acura! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 10, 2022

Sales staff was extremely knowledgeable and friendly! The sale process was smooth and effortless! Would highly recommend! More

by Caitlin B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Hettrich
Apr 13, 2022 -

MotorWorld Acura responded

Hello Caitlin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2022

How can you not love Nicole at MotoWorld Acura. I brought my car in a little early. I was walking around, so I saw the mechanic pull it out the customer area. I have a 15 year old car. They still More

by Tony with the RSX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Henderson
Mar 24, 2022 -

MotorWorld Acura responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2022

Very unprofessional salesman. Spoke to Adam, told him what we were looking for in a vehicle and after letting us know he didn’t have what we were looking for at the moment, and as More

by Kluke211
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
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