Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
MotorWorld Acura
Wilkes-Barre, PA
220 Reviews
Offering Pennsylvania drivers an extensive selection of new Acura models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday Closed
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 220 reviews
May 10, 2022
Chester retrieved something I had left in a rental vehicle and gave me a call when he found it assuring me they would hold it until I was able to pick up it up at my convenience . Thank you ! :) vehicle and gave me a call when he found it assuring me they would hold it until I was able to pick up it up at my convenience . Thank you ! :) More
by Stezie83
Employees Worked With
April 10, 2022
Sales staff was extremely knowledgeable and friendly! The sale process was smooth and effortless! Would highly recommend! The sale process was smooth and effortless! Would highly recommend! More
by Caitlin B
March 20, 2022
How can you not love Nicole at MotoWorld Acura. I brought my car in a little early. I was walking around, so I saw the mechanic pull it out the customer area. I have a 15 year old car. They still I brought my car in a little early. I was walking around, so I saw the mechanic pull it out the customer area. I have a 15 year old car. They still treated it like it was a nice car. Work was done timely (I was waiting) and right the first time. More
by Tony with the RSX
Employees Worked With
Nicole Henderson
February 25, 2022
Very unprofessional salesman. Spoke to Adam, told him what we were looking for in a vehicle and after letting us know he didn’t have what we were looking for at the moment, and as Spoke to Adam, told him what we were looking for in a vehicle and after letting us know he didn’t have what we were looking for at the moment, and as my husband was telling him to keep us in mind if he did come across the vehicle we are looking for, Adam just hung up on him. When we called back Adam simply stated he felt there was nothing else to say. In other words didn’t want our business because he had to do some leg work. Find a new dealership to work with. More
by Kluke211
Employees Worked With
Adam
January 12, 2022
My fiancée and I were shopping for a larger vehicle to support our growing Bernese Mountain dog puppy (and future family). George Thomas was brilliant in helping us make our decision, and helped us every support our growing Bernese Mountain dog puppy (and future family). George Thomas was brilliant in helping us make our decision, and helped us every step of the way. He is a great communicator, and extremely helpful in answering our many questions and guiding us through the entire process. Thanks, George! More
by PatrickG
Employees Worked With
Other Employees :
Dustin Hettrich, Karissa Wagner, Sean Von Poppe
December 30, 2021
Our salesman, George Thomas was great! He answered all of our questions and gave us great service! our questions and gave us great service! More
by keithazinn
December 19, 2021
If you don’t speak English well you still recognize they are so nice and friendly are so nice and friendly More
by Trung Mai
December 12, 2021
Be careful of getting your vehicle serviced at MotorWorld Acura. They are big on up-selling service when it's not necessary. They said I needed several additional items including brake pads. Had my vehicle Acura. They are big on up-selling service when it's not necessary. They said I needed several additional items including brake pads. Had my vehicle checked else where and all additional items they mentioned are in good shape and don't require service; was told from an outside place I have over half the life left on my current brake pads. More
by mraymond
December 05, 2021
I had an excellent experience at Motorworld Acura. I had an excellent experience at Motorworld Acura. Dustin Hettrich was personable, courteous and obviously hard at work to make sure that all my nee I had an excellent experience at Motorworld Acura. Dustin Hettrich was personable, courteous and obviously hard at work to make sure that all my needs were served in regard to my Acura experience. I would definitely give Motorworld Acura and Dustin a score of 10 in their dealings with me and I will return there for my further automotive needs. More
by tjcheart
Employees Worked With
Dustin Hettrich
December 03, 2021
Just wanted to thank the Acura Service Department for the excellent repair on my new RDX. They were very prompt and professional. Very thorough. excellent repair on my new RDX. They were very prompt and professional. Very thorough. More
by hardhum
Employees Worked With
I do not know any of their names
