MotorWorld Acura

Chester is the nicest service advisor I've dealt with over the years. He not only reviewed in detail what my car was in for but he went the extra mile to tell me about the services Motorworld offers, wal over the years. He not only reviewed in detail what my car was in for but he went the extra mile to tell me about the services Motorworld offers, walked me over to the waiting area, and kept me updated while I was waiting. He was willing to answer any of my questions, make small talk, and made me feel like a valued customer. More

Excellent service everytime. The staff is accommodating, friendly and knowledgeable, making sure all details are covered. The staff is accommodating, friendly and knowledgeable, making sure all details are covered. More

Went in for an oil change and alignment two months ago. Was told at the time the camber kit would need to be replaced but was assured it wasn’t an issue so it didn’t need to be done. Went back for an oil c Was told at the time the camber kit would need to be replaced but was assured it wasn’t an issue so it didn’t need to be done. Went back for an oil change and rotation and sure enough, my tires warn drastically! I was told that the part was $24 and the cost for everything would be $280.I was also told they would get me tire prices but they never did. Sure enough, they assumed I wanted the tires. They also failed to mention the price didn’t include an alignment so I was charged an extra $100. I wouldn't have a problem if they presented me with the correct costs at the start. More

We just purchased a 2022 Acura RDX Aspec Advance and Dustin was phenomenal. We ordered the car in April, took a little longer to get then we hoped (not MotorWorlds fault at all) but Dustin kept me updat Dustin was phenomenal. We ordered the car in April, took a little longer to get then we hoped (not MotorWorlds fault at all) but Dustin kept me updated on any and all changes, even offered different colors when they came in. We picked the car up on Friday and I absolutely love it. Thanks Dustin for everything, we’ll be sure to tell anyone interested in an Acura to go see you More

I ordered my RDX February 26 and finally received it August 3, needless to say I was frustrated at times. Thanks to George Thomas and Tom Casey in maintaining their patience, professionalism and putting August 3, needless to say I was frustrated at times. Thanks to George Thomas and Tom Casey in maintaining their patience, professionalism and putting up with me I finally got the vehicle I wanted. These men are a definite asset to your dealership. George was on vacation when I took delivery and I dealt with Michael Sabulski, a very knowledgeable and friendly young man, very helpful in explaining the technology in the vehicle. These guys are second to none, I'm extremely pleased with all aspects of the transaction. More

Mr. George Thomas was extremely professional and knowledgeable. He was always available to answer any questions we had. knowledgeable. He was always available to answer any questions we had. More

Dustin at MotorWorls Acura is beyond awesome! I am indecisive and a huge pain when buying a new vehicle. He was extremely patient and knowledgeable throughout the whole experience. I'm pretty sur I am indecisive and a huge pain when buying a new vehicle. He was extremely patient and knowledgeable throughout the whole experience. I'm pretty sure I spoke to everyone who worked in this location during my experience and there is not one negative thing to say. Everyone was polite, professional and helpful. Thank you again for everything guys! More

All of the things you don’t want to hear when doing business with someone. Selfish, ignorant, disrespectful, unprofessional. Pray you don’t have issues with your brand new vehicles, because the sales t business with someone. Selfish, ignorant, disrespectful, unprofessional. Pray you don’t have issues with your brand new vehicles, because the sales team doesn’t care. Even when your family is put in danger. More

Very great service. Very helpful on getting you the price you need to be at. Very helpful on getting you the price you need to be at. More

George Thomas was great in handling our needs and worked with us to make sure we got the car my desired. This is a note to management and ownership. If a customer does not want to sit through the portion o with us to make sure we got the car my desired. This is a note to management and ownership. If a customer does not want to sit through the portion of the delivery process where you try to sell additional warranties and features that are vastly overpriced do not make them. Your employees are fulfilling your directions but it most certainly left a less than great feeling in our dealings with Motorworld. I would have given the dealership 5 stars except for this experience. More