MotorWorld Acura
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent to deal with very accomodating They seem to Excellent to deal with very accomodating They seem to be service, service and service oriented Bernice in Honda/Acura sales , Ken the mgr & Typha Excellent to deal with very accomodating They seem to be service, service and service oriented Bernice in Honda/Acura sales , Ken the mgr & Typhanny all excellent to work with Certainly would recommend to family and friends Dealership has many car companies to deal with Both hi end, medium and lower pricer Have been dealing with this company for many years Service and sales are exceptional will return to dealership for next auto thanks again bernice, Ken and Typhanny More
Excellent service and customer friendly. I enjoyed working with John Quinn, Tiffany and Aaron. Overall, my experience was positive. Appreciated Aaron's quality of work and timeliness with regards to m working with John Quinn, Tiffany and Aaron. Overall, my experience was positive. Appreciated Aaron's quality of work and timeliness with regards to my experience. The car was ready and waiting and in perfect delivery condition. More
They anwsered all my questions on service pricing and customized me service request to fit my needs. In addition, they processed my Mile-one claim for brake parts with no hassele on my part. The free s customized me service request to fit my needs. In addition, they processed my Mile-one claim for brake parts with no hassele on my part. The free shuttle service (to + from home while my car is being serviced) is also a plus. More
I recently purchased a 2010 Acura TSX. I was very pleased with the review of the car and the customer service experience that I received from George Kocher. I feel like I received a very good deal o pleased with the review of the car and the customer service experience that I received from George Kocher. I feel like I received a very good deal on the trade of my previous car and a very price for the new purchase of the Acura. The deal moved along very quickly and without any issues. I look forward to continued great customer service and enjoying "the ride" on my new Acura!!! More
Staff was very professional, thorough, and quick. It seemed like I was in and out for an oil change in 10 minutes. I travel extensively and put a great deal of miles on my car. Therefore, I see these f seemed like I was in and out for an oil change in 10 minutes. I travel extensively and put a great deal of miles on my car. Therefore, I see these folks often for an oil change. The service is always great! More
I was extremely satisfied with the overall experience I had with Motorworld. I thought the professionalism and courtesy was second to none. Everyone from Kate and Andy the Toyota service advisors to the te had with Motorworld. I thought the professionalism and courtesy was second to none. Everyone from Kate and Andy the Toyota service advisors to the technician that performed the work on my '05 Tacoma was top rate. I bought my vehicle from Motorworld and have always had it serviced there too, so I guess I shouldn't be surprised by the way I am treated. Every time I go to Motorworld whether it's a routine oil and lube or a state inspection the courtesy and professionalism is always spot on. Thank you Motorworld, I will definitely be a repeat customer on my next vehicle purchase. Regards, Ron Oliveri More
I have been getting my oil changed at motorworld for several years because 1. I don't have to leave my car; 2. It is fast; 3. They show me the oil on the dip stick after the oil is changed. A relative several years because 1. I don't have to leave my car; 2. It is fast; 3. They show me the oil on the dip stick after the oil is changed. A relative has been to one of the local chain oil service companies and has had the oil plug not installed properly which caused the oil to leak and ruined the engine. More
This is the second Acura we have leased from Motorworld. We were lucky enough to deal with George Kocher, the Acura sales representative. He really went out of his way to obtain the car we wanted and stay We were lucky enough to deal with George Kocher, the Acura sales representative. He really went out of his way to obtain the car we wanted and stay in our price range. He kept in constant communication with us and was up front and honest about what he could or couldn't do. You have to respect that. We only hope when we are in the market again, George will still be with Acura at Motorworld. Thank you! More
This is our 3rd Acura from your dealership . We are very happy with the service and attention we got. Aaron searched and found exactly what we wanted!!! Thank you very much. The only complaint I have is thi happy with the service and attention we got. Aaron searched and found exactly what we wanted!!! Thank you very much. The only complaint I have is this Review has to be two hundred and fifty characters or more!!!! More
The service department is very prompt. At the time of the appointment, the service advisor is waiting for the car. Any questions are answered immediately. You are told what is going to be done and the the appointment, the service advisor is waiting for the car. Any questions are answered immediately. You are told what is going to be done and the approxiamte cost. The car is taken to the service dept. immediately, while the customer is taken courteousaly to the waiting room. The wait for the vehicle is manageable and never too long. The serivce is excellent. After the car is ready, the service advisor goes over the bill to insure that the customer is satisfied. It is always easy to make a convenient appointment. More