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MotorWorld Acura

Wilkes-Barre, PA

4.7
226 Reviews
Offering Pennsylvania drivers an extensive selection of new Acura models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr., Suite 1

Wilkes-Barre, PA

18702

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Showing 226 reviews

May 13, 2016

Efficient, professional The sales person was efficient professional and made the transition very smooth. I had planned to only shop and ended up with a dame day purchase. More

by Shop123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Verini
May 16, 2016 -

MotorWorld Acura responded

MotorWorld Acura is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

April 22, 2016

Best customer service Me and my wife arrived to motorworld with a very indecisive mind on what vehicle she wanted and whether we wanted to lease or finance. Nicholas Campbe More

by Adalvin2615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Campbell
Apr 25, 2016 -

MotorWorld Acura responded

Thank you for your response. We appreciate your feedback and will be sure to share your encouraging thoughts with Nicholas Campbell and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 06, 2016

Great Experience Purchased a 2016 RDX. PHIL Verini and Tom Casey were very helpful and professional. We feel great about our experience and highly recommend . Well wo More

by Peroni_16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Verini
Apr 07, 2016 -

MotorWorld Acura responded

Thank you for your complimentary feedback of MotorWorld Acura. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

December 17, 2015

Excellent service with Dwayne Hamilton Purchased a 2016 Acura MDX Dwayne Hamilton was the salesman..excellent knowledge of vehicle spent adequate time with me to explain vehicle. Dwayne is More

by Linda0225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Hamilton
Mar 08, 2016 -

MotorWorld Acura responded

MotorWorld Acura appreciates your considerate review. We are pleased to hear that your experience at with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again Linda for the highly praised feedback.

December 02, 2015

acura mdx Phil Verini was wonderful to deal with through the whole process. He took a lot of time to explain many features of the car before I left the dealersh More

by cap123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Verini
Dec 04, 2015 -

MotorWorld Acura responded

Good afternoon cap123, thank you for sharing you experience of MotorWorld Acura with us. We take great pride in providing our customers with the ultimate car buying experience and we are please to receive feedback such as yours. As you settle in to your new Acura MDX please feel free to call or stop in with any questions, we would love to assist you.

October 19, 2015

Need to step up the level of service from "Kia" level Came to this dealer 3 times to buy a new MDX, and ended up not purchasing one (purchased a different luxury brand at a different dealer). Reasons for More

by Dart1966
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No longer there
Oct 22, 2015 -

MotorWorld Acura responded

Thank you for taking the time to review MotorWorld Acura. We value our customers and appreciate their feedback. We take your concerns seriously but we need a little more information to research your concern so we can address this. Please contact our Customer Relations Manager, Shelley Puzzetti, at spuzzetti@motorworldgroup.com or 570.820.6962. We want to make sure you are completely satisfied. Thank you.

September 29, 2015

A plesant experience Phil Verini was our sales agent. During the test drive,He took the time to explain all the features of the Acura, RDX. He was very professional, answ More

by Gene/Judy
Friendliness
Recommend Dealer
Yes
Employees Worked With
n/a
Sep 30, 2015 -

MotorWorld Acura responded

Good morning Gene/Judy! Thank you for taking some time to share your positive experience with us. Customer service is a top priority and we will be sure to share you praise with Phil and the team. MotorWorld Acura is very glad to have assisted you in your purchasing experience and hope you and your family enjoy your new Acura RDX! Please remember to stop in for any of your service needs. Thank you again Gene/Judy, have a great day!

July 20, 2015

My sales person and his manager were great to deal with John was very helpful and made suggestions to help me make an informed decision. John also worked with me and his manger to come up with a deal that w More

by jb
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Bednarski Jr.
Jul 21, 2015 -

MotorWorld Acura responded

Glad to hear it, jb! Thanks for the great review! We look forward to working with you again soon at MotorWorld Acura!

April 21, 2015

Buying a car is never easy but my expereince with buying a new Acura with the sales agent, Phil Verini was very pleasant. He was extremely professional and a very More

by traveler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 21, 2015 -

MotorWorld Acura responded

Thank you for your heartfelt response traveler1. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Phil Verini lead you to your new Acura, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at MotorWorld Acura. Thank you again traveler1 and have a great day!

December 16, 2014

Love my Acura Couldn't have asked for a better buying experience with Josh Salvaterra at Motorworld. Because of him I will likely buy more Acuras down the road. H More

by mcgin2810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Salvaterra
Dec 17, 2014 -

MotorWorld Acura responded

Good morning! In response to your review, I want to take the time to thank you for praising MotorWorld Acura. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

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