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MotorWorld Acura

Wilkes-Barre, PA

4.7
220 Reviews
Offering Pennsylvania drivers an extensive selection of new Acura models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr., Suite 1

Wilkes-Barre, PA

18702

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Showing 220 reviews

September 29, 2015

A plesant experience Phil Verini was our sales agent. During the test drive,He took the time to explain all the features of the Acura, RDX. He was very professional, answ More

by Gene/Judy
Friendliness
Recommend Dealer
Yes
Employees Worked With
n/a
Sep 30, 2015 -

MotorWorld Acura responded

Good morning Gene/Judy! Thank you for taking some time to share your positive experience with us. Customer service is a top priority and we will be sure to share you praise with Phil and the team. MotorWorld Acura is very glad to have assisted you in your purchasing experience and hope you and your family enjoy your new Acura RDX! Please remember to stop in for any of your service needs. Thank you again Gene/Judy, have a great day!

July 20, 2015

My sales person and his manager were great to deal with John was very helpful and made suggestions to help me make an informed decision. John also worked with me and his manger to come up with a deal that w More

by jb
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Bednarski Jr.
Jul 21, 2015 -

MotorWorld Acura responded

Glad to hear it, jb! Thanks for the great review! We look forward to working with you again soon at MotorWorld Acura!

April 21, 2015

Buying a car is never easy but my expereince with buying a new Acura with the sales agent, Phil Verini was very pleasant. He was extremely professional and a very More

by traveler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 21, 2015 -

MotorWorld Acura responded

Thank you for your heartfelt response traveler1. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Phil Verini lead you to your new Acura, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at MotorWorld Acura. Thank you again traveler1 and have a great day!

December 16, 2014

Love my Acura Couldn't have asked for a better buying experience with Josh Salvaterra at Motorworld. Because of him I will likely buy more Acuras down the road. H More

by mcgin2810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Salvaterra
Dec 17, 2014 -

MotorWorld Acura responded

Good morning! In response to your review, I want to take the time to thank you for praising MotorWorld Acura. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

December 03, 2014

1st Acura MDX Purchase Philip Verini was my sales agent. After a thorough search, I decided to buy new Acura MDX. Selected MotorWorld Acura mainly due to its location close More

by dudemont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Verini
Dec 05, 2014 -

MotorWorld Acura responded

Good Morning, dudemont. In response to your review, I want to take the time to thank you for praising our dealership. Philip Verini and the rest of the MotorWorld Acura team works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again dudemont and have a great day! www.facebook.com/MotorWorldAcura

October 01, 2014

Acura RDX Purchase My salesman was Philip Verini. A must say he has been most accommodating. In all the cars I purchased, and there have been many, no one has ever spent More

by lasamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Philip Verini, Tiffany Zawadski
Oct 01, 2014 -

MotorWorld Acura responded

Hello Iasamela, MotorWorld Acura would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Philip, Tom, Tiffany and the team! Thank you again for your review. www.facebook.com/MotorWorldAcura

August 26, 2014

Volvo lover becomes an Acura believer! I never imagined that any other car would capture my Volvo heart, but my first Acura (a zippy and nifty bright red metallic TL) had me before the end More

by Boyer2901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names! Tom the Acura manager and also the business manager.
Sep 02, 2014 -

MotorWorld Acura responded

Thank you Boyer2901 for taking the time to review us! MotorWorld Acura strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Boyer2901.

December 16, 2013

This is my second acura that i bought at motorworld. I live in Syracuse but found the experience buying cars at Motorworld very pleasant and prefer to deal with someone who is located over 100 miles away More

by alalevandro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
phil verini
September 18, 2012

I bought a used Acura TSX 2009. I had my first bad experience. Once they get your deposit it's impossible to get answers to your questions. I tried phone and emails and it took them 12 days to mail me More

by alpha281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Fenyus , Courtney McFarlane
Sep 21, 2012 -

MotorWorld Acura responded

In response to the reviewer’s concerns, MotorWorld Acura takes great pride in providing exceptional customer service as well as an enjoyable buying experience for all. Unfortunately in this situation, our team did not effectively respond to your emails in a fashionable time. We would like to genuinely apologize for the inconveniences you have experienced and should you need further assistance please contact me. Shelley Puzzetti, Customer Relations Manager, MotorWorld Automotive Group, Inc., Direct External: 570-820-6962, Spuzzetti@motorworldgroup.com.

February 29, 2012

Our salesman, George Kocher was very knowledgeable about our Acura. He was also very accomodating as far as spending time with my wife and I. He made sure we understood all the features of the vehicle. I wo More

by Chas516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kocher, George Kocher
May 03, 2012 -

MotorWorld Acura responded

Hello Chas516, MotorWorld Acura would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with George Kocher and the team! Thank you again for your review.

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