MotorWorld Acura

Negative to Positive Tom Casey did an excellent job turning my negative service experience into a positive one. He promptly returned my phone calls and reached out to all Tom Casey did an excellent job turning my negative service experience into a positive one. He promptly returned my phone calls and reached out to all who was involved to solve my issue. Yesterday I didn't even want think about purchasing another vehicle from Motorworld and in a matter of 24 hours I would in fact purchase another vehicle from them again. More

My first experience with Acura and Motorworld We met Phil Verini On Friday morning and were soon impressed with his knowledge of the Acura, his warm personality, and his total professionalism. Hi We met Phil Verini On Friday morning and were soon impressed with his knowledge of the Acura, his warm personality, and his total professionalism. His "no pressure" style and confidence in his product were enough to peak our interest in making a deal. We were trading in two vehicles and Phil made the effort to accommodate us and the next day we drove out with our new Acura. Easy! On Saturday we did all the paperwork while Phil had our vehicles evaluated and the new Acura prepped. We were satisfied with the deal and our experience was excellent. In just over 24 hours, Phil had put the whole deal together and we drove away happy. A great experience! Thank you, Phil. Bob and Ellen Lissner More

Great experience with MotorWorld Acura Super friendly service and an overall great experience. The Acura service team covered all the bases and did so in a timely fashion. A special thank Super friendly service and an overall great experience. The Acura service team covered all the bases and did so in a timely fashion. A special thanks to Phil for making this an enjoyable experience. Second time in an Acura and I could see myself going back again! Thank you. More

Complete and effective service will make me come back again Mr. Verini took the time to explain all my options for purchase, and all the features of my final choice in practical detail. Mr. Crockett efficientl Mr. Verini took the time to explain all my options for purchase, and all the features of my final choice in practical detail. Mr. Crockett efficiently handled the final paperwork details making the whole process continue to flow smoothly. Mr. Verini topped things off with a full tutorial on the car prior to my departure. I received A+ treatment with the acquisition of my Acura! More

Efficient, professional The sales person was efficient professional and made the transition very smooth. I had planned to only shop and ended up with a dame day purchase. The sales person was efficient professional and made the transition very smooth. I had planned to only shop and ended up with a dame day purchase. More

Best customer service Me and my wife arrived to motorworld with a very indecisive mind on what vehicle she wanted and whether we wanted to lease or finance. Nicholas Campbe Me and my wife arrived to motorworld with a very indecisive mind on what vehicle she wanted and whether we wanted to lease or finance. Nicholas Campbell immediately attended us even tho he was very busy taking care of other customers over at Mercedes-Benz. We are very happy with everything he did for us. Very respectful and understanding. More

Great Experience Purchased a 2016 RDX. PHIL Verini and Tom Casey were very helpful and professional. We feel great about our experience and highly recommend . Well wo Purchased a 2016 RDX. PHIL Verini and Tom Casey were very helpful and professional. We feel great about our experience and highly recommend . Well worth the visit. More

Excellent service with Dwayne Hamilton Purchased a 2016 Acura MDX Dwayne Hamilton was the salesman..excellent knowledge of vehicle spent adequate time with me to explain vehicle. Dwayne is Purchased a 2016 Acura MDX Dwayne Hamilton was the salesman..excellent knowledge of vehicle spent adequate time with me to explain vehicle. Dwayne is very courteous and professional...paperwork took a Lin time to complete. Robe in business office was also very helpful and professional. More

acura mdx Phil Verini was wonderful to deal with through the whole process. He took a lot of time to explain many features of the car before I left the dealersh Phil Verini was wonderful to deal with through the whole process. He took a lot of time to explain many features of the car before I left the dealership. More

Need to step up the level of service from "Kia" level Came to this dealer 3 times to buy a new MDX, and ended up not purchasing one (purchased a different luxury brand at a different dealer). Reasons for Came to this dealer 3 times to buy a new MDX, and ended up not purchasing one (purchased a different luxury brand at a different dealer). Reasons for not buying: 1.) The sales rep could not sell the car. He had to check back with the manager (who wasn't there 2 out of the 3 times). 2.) Sales rep turnover. The sales rep I was originally dealing with was no longer an employee when I returned. 3.) Sales rep did not return phone call as he promised. 4.) Sales rep did not seem too knowledgeable of the car. Acura has to step it up if it's going to be a somewhat legitimate competitor to Lexus, Infiniti and the Germans. More