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MotorWorld Acura

Wilkes-Barre, PA

4.7
226 Reviews
Offering Pennsylvania drivers an extensive selection of new Acura models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr., Suite 1

Wilkes-Barre, PA

18702

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Showing 226 reviews

May 04, 2017

Amazing! Josh is an awesome salesman! He knew exactly what I wanted and called me before my lease to get me into the new car! Go up and see him! More

by Missy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Salvaterra
Jun 15, 2017 -

MotorWorld Acura responded

Good morning! MotorWorld Acura would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

April 25, 2017

Extremely enjoyable. Leased our 3rd Acura and it was an extremely enjoyable experience. Phil Verini was a pleasure to deal with and he actually takes a personal interest More

by Acura MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Verini
Jun 19, 2017 -

MotorWorld Acura responded

Janice and John, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Acura! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Janice and John and have a great day.

April 19, 2017

sales (new) Purchased our 3rd Acura lease & it was a pleasant experience. Phil Verini comprehensively & efficiently explained all Acura features. In addition to More

by Steve/wyoming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Verini
Jun 19, 2017 -

MotorWorld Acura responded

Hello Steve. MotorWorld Acura would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Phil and the team! Thank you again Steve for your review.

February 28, 2017

Another Great Experience Purchased my second acura this month and it was yet another great experience. Bernice Brezinski and Tom Casey made the transaction seamless. I have More

by Acura23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernice Brezinski, Patrice Howe
Mar 02, 2017 -

MotorWorld Acura responded

Thank you for your encouraging review of MotorWorld. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, MotorWorld

February 14, 2017

Sheer pleasure Dustin Hettrich was a sheer pleasure to deal with. His knowledge of the Acura product is top notch, and his attention to detail and customer service i More

by hope64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Hettrich
Feb 21, 2017 -

MotorWorld Acura responded

Good afternoon Hope! MotorWorld Acura is delighted to hear that your car buying experience was a memorable one! We are also pleased that Dustin Hettrich was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

January 06, 2017

Horrible job/ rip off Don't go to motorworld, I needed rack & pinion, motor mounts, motor blower, wheel sensor,and all the work they did without parts cost 1400.00 and all More

by Kelly Mckenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben, B.J. Falkowski
October 18, 2016

Negative to Positive Tom Casey did an excellent job turning my negative service experience into a positive one. He promptly returned my phone calls and reached out to all More

by Apahler18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Casey
Oct 19, 2016 -

MotorWorld Acura responded

Hello, MotorWorld Acura would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Tom Casey and the team! Thank you again for your review.

August 14, 2016

My first experience with Acura and Motorworld We met Phil Verini On Friday morning and were soon impressed with his knowledge of the Acura, his warm personality, and his total professionalism. Hi More

by The Lissners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom (Sales Manager) and Bill (Business manager)
Aug 16, 2016 -

MotorWorld Acura responded

Hello, MotorWorld Acura would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Phil and the team! Thank you again for your review.

August 10, 2016

Great experience with MotorWorld Acura Super friendly service and an overall great experience. The Acura service team covered all the bases and did so in a timely fashion. A special thank More

by MikeK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Verini
Aug 11, 2016 -

MotorWorld Acura responded

Thank you for your complimentary feedback of MotorWorld Acura. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

May 15, 2016

Complete and effective service will make me come back again Mr. Verini took the time to explain all my options for purchase, and all the features of my final choice in practical detail. Mr. Crockett efficientl More

by swam-now drives
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Verini, William Crockett
May 16, 2016 -

MotorWorld Acura responded

Thank you for taking the time to review us! MotorWorld Acura strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

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