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MotorWorld Acura

Wilkes-Barre, PA

4.7
220 Reviews
Offering Pennsylvania drivers an extensive selection of new Acura models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr., Suite 1

Wilkes-Barre, PA

18702

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Showing 220 reviews

September 20, 2017

Overall Outstanding Experience! I traded my 2011 Subaru Legacy for a fully loaded 2018 Acura RDX. My husband and I had intentions to only 'look around" on a beautiful Friday afternoo More

by MAKL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Karalunas, Tom Casey, Phil Verini
Oct 17, 2017 -

MotorWorld Acura responded

Good morning! MotorWorld Acura would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

September 12, 2017

Great Dealership - again Just leased a new 2017 Acura MDX from Motorworld - 2nd Acura ann the sixth vehicle I've purchased from this dealer. Always a pleasure to deal with. More

by JDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Hettrich
Oct 11, 2017 -

MotorWorld Acura responded

Greetings JDM! Thank you for stopping by MotorWorld Acura. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

July 18, 2017

Service is nonexistent!!! The alarm was going off on my Acura spontaneously. All hours of the day. Called for appt told 9 days. Asked to speak to a service speciallist told wil More

by Not so please Acura owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service employee after 5pm
Aug 09, 2017 -

MotorWorld Acura responded

Thank you for taking the time to review MotorWorld Acura. We take every review seriously and would like to respond directly to you. Unfortunately, we cannot determine your contact information under the moniker “Not So Pleased Acura Owner”, and as a result, we are unable to locate your record. We would ask that you reach out to our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@motorworldgroup.com or 570-820-6962 to discuss your concerns. Thank you.

July 13, 2017

Best dealership ever! Me and my husband traded our 2013 Acura RDX for a new 2017 Acura RDX. We had an amazing experience with the buying process. No pushing salesmans, no p More

by Mila55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McGrath and Tom Casey
Jul 18, 2017 -

MotorWorld Acura responded

MotorWorld Acura is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017 Acura RDX. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

May 04, 2017

Amazing! Josh is an awesome salesman! He knew exactly what I wanted and called me before my lease to get me into the new car! Go up and see him! More

by Missy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Salvaterra
Jun 15, 2017 -

MotorWorld Acura responded

Good morning! MotorWorld Acura would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

April 25, 2017

Extremely enjoyable. Leased our 3rd Acura and it was an extremely enjoyable experience. Phil Verini was a pleasure to deal with and he actually takes a personal interest More

by Acura MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Verini
Jun 19, 2017 -

MotorWorld Acura responded

Janice and John, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Acura! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Janice and John and have a great day.

April 19, 2017

sales (new) Purchased our 3rd Acura lease & it was a pleasant experience. Phil Verini comprehensively & efficiently explained all Acura features. In addition to More

by Steve/wyoming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Verini
Jun 19, 2017 -

MotorWorld Acura responded

Hello Steve. MotorWorld Acura would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Phil and the team! Thank you again Steve for your review.

February 28, 2017

Another Great Experience Purchased my second acura this month and it was yet another great experience. Bernice Brezinski and Tom Casey made the transaction seamless. I have More

by Acura23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernice Brezinski, Patrice Howe
Mar 02, 2017 -

MotorWorld Acura responded

Thank you for your encouraging review of MotorWorld. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, MotorWorld

February 14, 2017

Sheer pleasure Dustin Hettrich was a sheer pleasure to deal with. His knowledge of the Acura product is top notch, and his attention to detail and customer service i More

by hope64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Hettrich
Feb 21, 2017 -

MotorWorld Acura responded

Good afternoon Hope! MotorWorld Acura is delighted to hear that your car buying experience was a memorable one! We are also pleased that Dustin Hettrich was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

January 06, 2017

Horrible job/ rip off Don't go to motorworld, I needed rack & pinion, motor mounts, motor blower, wheel sensor,and all the work they did without parts cost 1400.00 and all More

by Kelly Mckenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben, B.J. Falkowski
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