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MotorWorld Acura

Wilkes-Barre, PA

4.7
226 Reviews
Offering Pennsylvania drivers an extensive selection of new Acura models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr., Suite 1

Wilkes-Barre, PA

18702

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Showing 226 reviews

October 29, 2017

Super Experience I have leased numerous vehicles from Motorworld Acura and each time is another great experience. Despite the fact they know I know the vehicle they sp More

by Dflan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Verini
Dec 05, 2017 -

MotorWorld Acura responded

Thank you for taking the time to review us! MotorWorld Acura strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

October 25, 2017

Excellent service and professional Traded in a Acura RDX for the 2018 extremely helpful and exceptional customer service. Thank you to Mile one and Dustin for the seemless transition to More

by Dez2374
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Casey, Dustin Hettrich
Dec 11, 2017 -

MotorWorld Acura responded

MotorWorld Acura appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new 2018 Acura RDX for a checkup! Thank you again for the highly praised feedback.

October 09, 2017

Great Experience! Thanks to Dustin Hettrich and the entire team at MotorWorld Acura. The no pressure, common sense approach has provided my Wife and I with an easy dec More

by newRDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Hettrich
Oct 30, 2017 -

MotorWorld Acura responded

Thank you for your encouraging review of MotorWorld Acura. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, MotorWorld Acura.

October 05, 2017

2017 Acura MDX Great people at this dealership. Jim our salesman and other people who work there extremely courteous and went beyond to help us. Will gladly get an More

by Vick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mcgarth
Oct 25, 2017 -

MotorWorld Acura responded

Hi Vick - MotorWorld Acura would like to congratulate you on your new 2017, Acura MDX! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again Vick and have a great day.

September 29, 2017

Fantastic team of people at the dealership Thank you to Dustin Hettrich, Tom Casey, and team for a wonderful purchase experience. I will highly recommend them to many friends. They worked with More

by duvalfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Casey, Dustin Hettrich
Oct 20, 2017 -

MotorWorld Acura responded

Thank you for taking the time to review us! MotorWorld Acura strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 28, 2017

George Thomas We came back to MotorWorld for George Thomas. What a wonderful experience,this was our 2nd Acura we Bought from George and plan on dealing with him fo More

by Mcoyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

MotorWorld Acura responded

Hello! MotorWorld Acura would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with George Thomas and the team! Thank you again for your review.

September 20, 2017

Overall Outstanding Experience! I traded my 2011 Subaru Legacy for a fully loaded 2018 Acura RDX. My husband and I had intentions to only 'look around" on a beautiful Friday afternoo More

by MAKL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Karalunas, Tom Casey, Phil Verini
Oct 17, 2017 -

MotorWorld Acura responded

Good morning! MotorWorld Acura would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

September 12, 2017

Great Dealership - again Just leased a new 2017 Acura MDX from Motorworld - 2nd Acura ann the sixth vehicle I've purchased from this dealer. Always a pleasure to deal with. More

by JDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Hettrich
Oct 11, 2017 -

MotorWorld Acura responded

Greetings JDM! Thank you for stopping by MotorWorld Acura. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

July 18, 2017

Service is nonexistent!!! The alarm was going off on my Acura spontaneously. All hours of the day. Called for appt told 9 days. Asked to speak to a service speciallist told wil More

by Not so please Acura owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service employee after 5pm
Aug 09, 2017 -

MotorWorld Acura responded

Thank you for taking the time to review MotorWorld Acura. We take every review seriously and would like to respond directly to you. Unfortunately, we cannot determine your contact information under the moniker “Not So Pleased Acura Owner”, and as a result, we are unable to locate your record. We would ask that you reach out to our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@motorworldgroup.com or 570-820-6962 to discuss your concerns. Thank you.

July 13, 2017

Best dealership ever! Me and my husband traded our 2013 Acura RDX for a new 2017 Acura RDX. We had an amazing experience with the buying process. No pushing salesmans, no p More

by Mila55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McGrath and Tom Casey
Jul 18, 2017 -

MotorWorld Acura responded

MotorWorld Acura is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017 Acura RDX. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

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