MotorWorld Acura

Purchase of another New Acura I recently purchased a new Acura RDX from Motorworld in Wilkes-Barre, PA. I purchased my first Acura RDX 3 years ago at the same location. When I de I recently purchased a new Acura RDX from Motorworld in Wilkes-Barre, PA. I purchased my first Acura RDX 3 years ago at the same location. When I decided I wanted to look at the upgraded version of my vehicle the first person I thought of & called was Dustin Hettrich, as he was the sales representative I dealt with when purchasing my first Acura. Dustin & his sales manager Tom Casey are both knowledgeable, courteous & professional. If/when I decide to purchase another Acura I will be sure to call Dustin Hettrich first, again! More

Consistent, excellence service. All of the service consultants I have worked with are friendly and professional. For example, Craig Wilson, my current service consultant arranged for All of the service consultants I have worked with are friendly and professional. For example, Craig Wilson, my current service consultant arranged for a loaner so the team could diagnose the noise I hear coming from the engine, while working around my nightshift work schedule. My Acura has more than 238K miles, but the team at Motorworld keeps my 2007 running well. There were some challenges with reaching the service consultants with the old phone system, but the recent upgrade with the text message system has made communications much easier. More

Pleasant and reassuring in every way My husband and I never feel pressured. We enjoy seeing the selection, and then having immediate quotes and choices. Acura had been wonderful to deal w My husband and I never feel pressured. We enjoy seeing the selection, and then having immediate quotes and choices. Acura had been wonderful to deal with. Their lease program is very suitable for our needs, and Phil represents them well. More

Jason is a real professional and very helpful every time. Meeting this person is always a pleasure. Great personality and always meets the customers with a smile. Professionalism and his highly customer skill Meeting this person is always a pleasure. Great personality and always meets the customers with a smile. Professionalism and his highly customer skills makes him a great asset to Acura Service. More

Regular Service Maintenance I was very happy with the service today. Took my car in at appointment time, reviewed the service technicians report with me and I was out the door in I was very happy with the service today. Took my car in at appointment time, reviewed the service technicians report with me and I was out the door in an hour. The only complaint is that my car is supposed to be washed before it's returned to me and that hasn't happened in 2 years. I would have given 5 stars for quality of service if my car would have been washed. More

Excellent Service Exceptional service and great place to visit. Would recommend to anyone. Thank you for the helpful service. Cant wait to come back for my next servi Exceptional service and great place to visit. Would recommend to anyone. Thank you for the helpful service. Cant wait to come back for my next service. More

Seevice Great overall experience, very helpful and understanding. Went above and beyond during my service appointmnt. The staff was very friendly and had my Great overall experience, very helpful and understanding. Went above and beyond during my service appointmnt. The staff was very friendly and had my vehicle ready on time. More

Needed tires and oil change Craig got me in and out before noon and shuttled to and from my place of work, will be coming back to him for future visits awesome stuff! Craig got me in and out before noon and shuttled to and from my place of work, will be coming back to him for future visits awesome stuff! More

Painless tire repir Craig in the service department made sure my flat tire on my 17 civic si was repaired quickly and without any issues. He helped me in every way possib Craig in the service department made sure my flat tire on my 17 civic si was repaired quickly and without any issues. He helped me in every way possible, offered to even tow the car to the dealership for me. Would highly recommend motorworld Honda for all your repair needs! More

Great customer service I had a great experience today at Motorworld service department. Your associates were very helpful and answered all my questions and addressed any co I had a great experience today at Motorworld service department. Your associates were very helpful and answered all my questions and addressed any concerns that I had. I was very pleased with the job that everyone had done. I will definitely be back in the future. More