MotorWorld Acura

Positive Mental Attitude The service department at MotorWorld Acura is top notch. I came in for annual state inspection, I received updates and my vehicle in a timely manner. The service department at MotorWorld Acura is top notch. I came in for annual state inspection, I received updates and my vehicle in a timely manner. More

Tail Light Everything happened as advertised no surprises. Gave us a nice loaner and car was done very quickly. Definitely would recommend to family and friends Everything happened as advertised no surprises. Gave us a nice loaner and car was done very quickly. Definitely would recommend to family and friends anytime. More

Fast and friendly service Overall it was a very nice visit. Jason, the one who handled everything was fantastic and couldn't ask for better service. Would definitely recommend Overall it was a very nice visit. Jason, the one who handled everything was fantastic and couldn't ask for better service. Would definitely recommend to my friends and family! More

Love my new Acura I recently purchased an Acura RDX. It is a certified preowned with 10,000 miles on it. It is absolutely beautiful and loaded! Still in the learning I recently purchased an Acura RDX. It is a certified preowned with 10,000 miles on it. It is absolutely beautiful and loaded! Still in the learning process of all the fantastic features. My sales person was Neil McCann, who was very knowledgeable, helpful, down to earth, and very easy to communicate with. Also enjoyed meeting Tom Casey, who was also very welcoming and accommodating. I would certainly spread the word to anyone who is looking for a new vehicle to check out MotorWorld first. More

Consistent, excellence service. All of the service consultants I have worked with are friendly and professional. For example, Craig Wilson, my current service consultant arranged for All of the service consultants I have worked with are friendly and professional. For example, Craig Wilson, my current service consultant arranged for a loaner so the team could diagnose the noise I hear coming from the engine, while working around my nightshift work schedule. My Acura has more than 238K miles, but the team at Motorworld keeps my 2007 running well. There were some challenges with reaching the service consultants with the old phone system, but the recent upgrade with the text message system has made communications much easier. More

Purchase of another New Acura I recently purchased a new Acura RDX from Motorworld in Wilkes-Barre, PA. I purchased my first Acura RDX 3 years ago at the same location. When I de I recently purchased a new Acura RDX from Motorworld in Wilkes-Barre, PA. I purchased my first Acura RDX 3 years ago at the same location. When I decided I wanted to look at the upgraded version of my vehicle the first person I thought of & called was Dustin Hettrich, as he was the sales representative I dealt with when purchasing my first Acura. Dustin & his sales manager Tom Casey are both knowledgeable, courteous & professional. If/when I decide to purchase another Acura I will be sure to call Dustin Hettrich first, again! More

Pleasant and reassuring in every way My husband and I never feel pressured. We enjoy seeing the selection, and then having immediate quotes and choices. Acura had been wonderful to deal w My husband and I never feel pressured. We enjoy seeing the selection, and then having immediate quotes and choices. Acura had been wonderful to deal with. Their lease program is very suitable for our needs, and Phil represents them well. More

Jason is a real professional and very helpful every time. Meeting this person is always a pleasure. Great personality and always meets the customers with a smile. Professionalism and his highly customer skill Meeting this person is always a pleasure. Great personality and always meets the customers with a smile. Professionalism and his highly customer skills makes him a great asset to Acura Service. More

Regular Service Maintenance I was very happy with the service today. Took my car in at appointment time, reviewed the service technicians report with me and I was out the door in I was very happy with the service today. Took my car in at appointment time, reviewed the service technicians report with me and I was out the door in an hour. The only complaint is that my car is supposed to be washed before it's returned to me and that hasn't happened in 2 years. I would have given 5 stars for quality of service if my car would have been washed. More

Seevice Great overall experience, very helpful and understanding. Went above and beyond during my service appointmnt. The staff was very friendly and had my Great overall experience, very helpful and understanding. Went above and beyond during my service appointmnt. The staff was very friendly and had my vehicle ready on time. More