MotorWorld Acura

Great Acura Service Advisor I’ve been taking my 2009 Acura TSX to MotorWorld since I purchased it and always take it to MotorWorld for great service. Jason Shannon is an excel I’ve been taking my 2009 Acura TSX to MotorWorld since I purchased it and always take it to MotorWorld for great service. Jason Shannon is an excellent service advisor and very courteous and knowledgeable. More

Excellent internet sales and in-person service We had an excellent experience working with Karissa and Bernice. From the moment I sent an inquiry, all our questions and requests were honored immedi We had an excellent experience working with Karissa and Bernice. From the moment I sent an inquiry, all our questions and requests were honored immediately. Karissa responded to my initial request on the same day and connected me immediately to Bernice. Because it was right around Christmas, I was unable to commit a lot of time to the research and car search. Luckily, Bernice was very accommodating and checked in with me after Christmas to continue the process. After we settled everything on our end and arrived at the dealership, both Karissa and Bernice were welcoming and helpful. Bernice showed us around the car, answered all our questions, and gave us the time and space we needed to make our decision. She made sure we had everything we were supposed to have and made the entire process smooth, easy, and enjoyable. I highly recommend MotorWorld! More

Clean and helpful personel Waiting rooms well stocked with snacks and drink Courtesy vans prompt and drivers very helpful. Service is number one in promptness. Check-in clerk Waiting rooms well stocked with snacks and drink Courtesy vans prompt and drivers very helpful. Service is number one in promptness. Check-in clerk the best More

Leased a new car Our sales rep Dustin was excellent. He went above and beyond to get us in the new car. I will definitely recommend him to my friends and family. Also Our sales rep Dustin was excellent. He went above and beyond to get us in the new car. I will definitely recommend him to my friends and family. Also wade the manager was great! Such a great personality. More

Excellent Outstanding customer service. Courteous and polite response with a positive attitude. Brightened my day. Nothing better than to see a smiling face Outstanding customer service. Courteous and polite response with a positive attitude. Brightened my day. Nothing better than to see a smiling face in the morning. More

Excellent Service from Start to Finish So professional! Promises made, promises kept. No surprises. Craig was top notch. We didn’t purchase the car here but it didn’t matter a bit . So professional! Promises made, promises kept. No surprises. Craig was top notch. We didn’t purchase the car here but it didn’t matter a bit . More

Craig saved the day! Dead battery; an inconvenience and easy to resolve until it is discovered when you need to leave immediately for a non scheduled early delivery hours Dead battery; an inconvenience and easy to resolve until it is discovered when you need to leave immediately for a non scheduled early delivery hours away. Craig asked how soon we could get there and had us on the road in short time. The Acura service team has always been professional and courteous. Yesterday they proved themselves to be fantastic and even CARING when they asked about the delivery. Our 7lb 4oz granddaughter. More

Thank you Tom Casey I have been leasing Acura's from Motorworld for over 6 yrs now. I've had TSX and now ready to turn in my ILX. I love my ILX but I'm ready for the RDX I have been leasing Acura's from Motorworld for over 6 yrs now. I've had TSX and now ready to turn in my ILX. I love my ILX but I'm ready for the RDX. Thank you Tom for being so patient with me.. And thank you for your service. More

Very Happy with Sales Rep Very Pleased with dealership and especially dealing with Rep Dave Hooke. I am about 2 hours away from this dealer but was interested in used car they Very Pleased with dealership and especially dealing with Rep Dave Hooke. I am about 2 hours away from this dealer but was interested in used car they had advertised. Dave was very helpful over the phone explaining everything about the car and all I would need if I were interested in purchasing and taking home car in one trip considering I am two hours away. Everything about the car and pricing was as advertised, no surprises. Dave's follow up before and after the sale was great. He spent as much time with me as needed regarding presale, day of sale and post sale questions etc.Dave was very personable, gives good information, but not pushy like some dealers can be. The one minor critism I had was during the discussion with the financing rep. He was a very nice guy, but in my opinion too pushy with respect to the optional extended warranty purchase. I understand the need to try and explain this option and its related benefits but it just seemed like he did not want to take "no thank you" as an answer and I felt a bit uncomfortable once he finally did. I also do not like how they explain the cost only as "the change in monthly payment" which was presented in conjunction with adding 3 payments to my term, so kind of disguises the true cost of the extended warrenty. I"m not saying warrenty should not be purchased, but be sure you understand the total cost. not a big deal here as finance rep was surely honest when I asked questions on total cost, and friendly, just a bit pushy and did not like how it was presented as some may not fully understand true cost. I also feel that I should have recived a better finance rate than they gave me . Overall, very please with my total experience at this dealer and dealings with Sales rep Dave Hooke More