Motor Werks INFINITI

Fantastic experience! Ali-Geno-Tony & Nina were a pleasure to work with. No hassle or BS , I received a solid price for purchase and fought a little for the trade-in ( lik Ali-Geno-Tony & Nina were a pleasure to work with. No hassle or BS , I received a solid price for purchase and fought a little for the trade-in ( like most buyers do). My Brother-in-law buys his cars here,so Motor Werks came highly recommended as a stand-up dealership to do business with. Dare I say , it was a fun experience, the sales team was professional,honest and down to earth , I even drove the vehicle home to test out for a few days, a definite plus. Ali was patient and accommodating at all times, especially when walking me through all the new technology on my new car. Beautiful showrooms , with a caring staff. Buy your next cars here- ask for Ali-he will take good care of you. More

Repeat customer for a reason !!!!!! Purchased my second vehicle from Motor Werks. Proud to be a repeat customer. Alex Blaul offered a great no-pressure sales experience and helped me f Purchased my second vehicle from Motor Werks. Proud to be a repeat customer. Alex Blaul offered a great no-pressure sales experience and helped me find the right car for my needs. MW's certified Infiniti program offers great assurances to make the experience as close to new-car buying as possible. Thanks Alex !! More

Incredible Leasing Experience Had been shopping at several Luxury Brand Locations throughout the Northwest Suburbs of Chicago comparing cars such as Infiniti, Lexus, Audi, BMW, Mer Had been shopping at several Luxury Brand Locations throughout the Northwest Suburbs of Chicago comparing cars such as Infiniti, Lexus, Audi, BMW, Mercedes, Acura and Lincoln. The choices are abundant and the dealerships vary greatly. Once we decided that Infiniti (QX50) was our "Brand of Choice" it was clear that when we began working with John Gregory at Motor Werks that we had made the right decision. Everyone that we worked with at the dealership made us feel like a valued customer, which included General Manager Adam Arliskas who helped finalize the deal and allow for a "win/win" transaction in which as a buyers we felt good about leasing a vehicle the ultimately surpassed our expectations in both features and value for a Luxury SUV. Working with Mike Noyes in the finance department was also an effortless experience where we were "educated" on the "extras" and made to see the value of these offered products without the typical "hard sell" that often comes at the Finance Manager's Desk. John Gregory took the time to walk through every detail of our new vehicle and assured us if there were ever any other questions that we should not hesitate to call him or come in again for any additional help. I highly recommend Motor Werks Infiniti of Barrington and will certainly recommend them to my friends and family. More

Great experience The entire team was helpful and professional; they were beyond welcoming, and attentive to my needs. Alex went above and beyond consistently throughou The entire team was helpful and professional; they were beyond welcoming, and attentive to my needs. Alex went above and beyond consistently throughout the process, and his assistance was greatly appreciated. I can see continued business with this team in the future, and will highly recommend them to others looking to purchase a car! More

Always a Good Experience This is our second experience with MW and this time the service was even better!! Ron our salesman had everything ready as soon as we got there and wa This is our second experience with MW and this time the service was even better!! Ron our salesman had everything ready as soon as we got there and was on top of his game. He made us very comfortable and got the deal done fast. A team effort to complete our deal was done with Ron and the finance manager Tony. They worked well together and we couldn't have asked for a better experience. We arrived at 5:15 for 2 test drives and we're out the door with our new car by 8:30!! If you're looking for excellent customer service, a reliable dealership, and great employees MW Barrington Infiniti is definitely your dealership! Barb S More

Outstanding service - Infiniti Moterwerks John and the team at Motorweks Infiniti were a pleasure to deal with. Very professional &, knowledgeable making purchasing my Q60 a easy experience. John and the team at Motorweks Infiniti were a pleasure to deal with. Very professional &, knowledgeable making purchasing my Q60 a easy experience. I would absolutely recommend this dealership and will certainly be back in the future for my next vehicle. More

2014 Dodge Charder While searching for a newer vehicle for my son, I found the vehicle matching our "wants" at Motor Werks which is 2hrs from our home. Within 20 minute While searching for a newer vehicle for my son, I found the vehicle matching our "wants" at Motor Werks which is 2hrs from our home. Within 20 minutes of my email enquiry Ali called me and confirmed that the vehicle was still available. We met with Ali the next day for what we thought would be to just check the vehicle out. After a short period of negotiations with both Ali & John a deal I could not resist was agreed upon and the vehicle was prepped within an hour. We were able to finalize everything swiftly and drive the car home avoiding a return visit. Our experience was nothing less than excellent. More

Service department was not helpful or honest and didn't seem I tried to get reimbursed for Work on my 2011 QX56 that there is now a recall on. I had a timing chain issue which was a know issue of the model of m I tried to get reimbursed for Work on my 2011 QX56 that there is now a recall on. I had a timing chain issue which was a know issue of the model of my car in 2014 and was 8000 miles over warranty so Marco at Barrington told me that they would cover the parts and I would have to pay labor which I did and now the timing chain recall came out 2016 and I can't get reimbursed by Infiniti cause the records that Barrington sent over say they covered the defect at 100 percent even though I sent a receipt for what I pd. Infiniti says they have to rely on the work order which says that it was covered under warranty. Marco and the whole service department don't seem to care and haven't been helpful what so ever in trying to get me reimbursed for something I should. Beware both Infiniti corporate and the Barrington service team if you dare to purchase an infiniti. This will be my last purchase from them and I will never get my car serviced there again! I believe they sent in the work order as under warranty and still charged me, very dishonest! I have never felt so taken advantage of! More