Motor Werks INFINITI

Professional Very professional. Respected our time and made sure everything was done thoroughly. Very low pressure and went out of the way to make the deal happen. Very professional. Respected our time and made sure everything was done thoroughly. Very low pressure and went out of the way to make the deal happen. More

Lease exchange The process of getting into a new lease was seamless. Everyone was such a pleasure to work with. Thank you again for the awesome customer service. The process of getting into a new lease was seamless. Everyone was such a pleasure to work with. Thank you again for the awesome customer service. More

No pressure purchase As a single women purchasing a car I truly felt I was treated fairly and received a great deal. I never felt pressure to purchase the vehicle or addit As a single women purchasing a car I truly felt I was treated fairly and received a great deal. I never felt pressure to purchase the vehicle or additional services. The process went smoothly and I left the dealership knowing every person I came in to contact with had their customers best interest at heart. More

The Way Business Should Be Done Tony Guzman and Alex Blaul were great to work with. It shows that they really care and listen to their customers. Thanks for making it a pleasant ex Tony Guzman and Alex Blaul were great to work with. It shows that they really care and listen to their customers. Thanks for making it a pleasant experience. More

An absolute pleasure to work with Living in Colorado usually would prohibit me from working with a dealership in Illinois but after researching the dealership and reaching out to them Living in Colorado usually would prohibit me from working with a dealership in Illinois but after researching the dealership and reaching out to them on a CPOd Infiniti I understood why they have such a great rating. John was wonderful to work with to negotiate the purchase of our vehicle (best price in the nation by the way) and went the extra mile to help ensure transportation of our new vehicle went as smooth as possible despite the dealership no longer having any obligation to do so. Tony also picked up the phone to call me personally to make sure we had everything in order and to help put my mind at easy buying a car sight unseen. Then came the finance office, Derek must be the nicest, most easy going finance guy we've ever worked with and this is from someone who has purchased 20+ cars over the years working with countless dealerships and even worked at a dealership before. We will definitely be looking here first the next time we are ready to buy another vehicle! Thank you everyone for your professionalism, your attention to detail and willingness to go the extra mile for an out of state sale! More

Kudos! After a long and tedious search, my wife and I found exactly what we wanted in a vehicle. From the moment we entered the showroom, we were warmly gree After a long and tedious search, my wife and I found exactly what we wanted in a vehicle. From the moment we entered the showroom, we were warmly greeted and felt welcomed. Nina's personality was warm and energetic. She provided us with Starbucks coffee which was perfect after a long drive from the south suburbs of Chicago. Alex was equally energetic and eager to help us explore vehicles. He was not only knowledgeable about the vehicles and available options, but he also displayed a deep care for us as customers. We test drove a few SUVs and found the one we loved. Once we discussed a price, he introduced us to Tony, who's knowledge, commitment to detail and professionalism demonstrated why he's a leader. Nina and Derek provided us with detailed overview of vehicle protections. Furthermore, Derek's thorough explanation of all financial matters placed us at ease as we made the purchase. His commitment to help us find a fair interest rate was greatly appreciated. Knowing that we were hungry and tired, Alex bought us lunch and made sure that all of our needs were met. The overall friendliness, professionalism and customer service made the buying experience enjoyable. The dealership has established a family atmosphere where customer service is stellar and excellence is incorporated in every facet of the customer's experience. I would highly recommend them to anyone who wants phenomenal service coupled with high quality vehicles. My wife and I will return in the near future to purchase our next vehicle. Kudos to this great team! More

very satisfied with both employees we worked with and amazed in the layout of the dealership. Could of not found two better people to work with thanks to the both o with both employees we worked with and amazed in the layout of the dealership. Could of not found two better people to work with thanks to the both of you More

Great communication and customer service. I was referred to Alex by another Motor Werks dealership, and he was a great help when searching of and eventually purchasing a new vehicle. Alex is v I was referred to Alex by another Motor Werks dealership, and he was a great help when searching of and eventually purchasing a new vehicle. Alex is very friendly and does not pressure you into a sale if you are not ready. Also, Alex always kept in contact with me throughout the duration of my search. More

Fast, easy and enjoyable I visited the dealership to view a car I found on cars.com. From the time I walked into the building to the time I left, I had a wonderful experience. I visited the dealership to view a car I found on cars.com. From the time I walked into the building to the time I left, I had a wonderful experience. John Gregory and Adam A. made made my time there quick and painless. Very helpful and would highly recommend them to family and friends. More

New car sale Wonderful experience! Alex did a great job of follow up, and was able to make the sale happen. Would definitely buy another car from them. Wonderful experience! Alex did a great job of follow up, and was able to make the sale happen. Would definitely buy another car from them. More