Motor Werks INFINITI
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very kind people Best of all soon as me and my wife walking in lady name nina was very kind to us and offer us starbuck coffee!!! I felt like i have been here before w Best of all soon as me and my wife walking in lady name nina was very kind to us and offer us starbuck coffee!!! I felt like i have been here before which i never came this place before our sales person Ali was very nice too. I have below average credite And manage name Derek was very helpful and treat us like family thank you thank you again gets me great car and good service More
Honesty I will say that the extra time Alex took with me was great. Four things that stuck out for me, was when Alex gave me the original window sticker price I will say that the extra time Alex took with me was great. Four things that stuck out for me, was when Alex gave me the original window sticker price sheet for the car. The second thing that stood out to me, was when Alex spent a lot of time explaining the car's features to me in great detail. Nina also was very thoughtful to call me to let me know that the first car I had been looking at was being sold as she was talking to me. I live about an hour away and she saved me and my wife a long drive. Moments before the photograph was taken Nina brought me a Starbucks mocha coffee. I had worked all night the night before, and I was looking for some caffeine for the drive home. Nina made that happen. The next day, Nina called me to make sure I made it home safely. Derek the finance manager was also great to work with. Derek was fun and easygoing. He made the time go by with just a lot of fun conversation. Alex, Nina and Derek are exemplary employees. More
We Got What We Wanted We went into this dealership and worked with Ali and Tony. Initially we had our own financing as we were already pre-approved through our credit unio We went into this dealership and worked with Ali and Tony. Initially we had our own financing as we were already pre-approved through our credit union. Tony which is the sales manager was determined to make sure that we had the best interest rate possible so even though we were already approved with a really good interest rate, he shopped us through one of their banks and saved us a 1/2 point! Might not sound like much of a difference but over several months it adds up. We left with the truck that we wanted with a cheaper payment! We love Infiniti Motor Werks! More
Keep coming back to Motor Werks ... and there's a reason I've been a client of Motor Werks since 1995 when I bought my BMW 5 series from them. Since that time, I've probably bought/leased another 3 or so ve I've been a client of Motor Werks since 1995 when I bought my BMW 5 series from them. Since that time, I've probably bought/leased another 3 or so vehicles, interspersed through the years with other dealers. Motor Werks' sweet spot is having a number of brands under one roof so that you're able to compare new cars, and significant acreage to bring in a variety of used vehicles. They know their demographic customer base, and their dealership's appearance from sales representatives' business attire to the physical premises shows respect for their customers. I've noticed that their pricing is more aggressive than in the past, and they'll still work with you to give you a fair deal. My sales representative was well versed not only in Infiniti but other autos as well, and his years of experience offered wise counsel. From the moment you enter, you can tell this is no ordinary dealership and that doesn't necessarily equate to higher prices. Very pleased with my purchase and price paid. More
Fantastic Experience An absolutely amazing experience from Mark Smith!! One of the things I dread the most is buying a new vehicle. Mark made it an absolutely flawless ex An absolutely amazing experience from Mark Smith!! One of the things I dread the most is buying a new vehicle. Mark made it an absolutely flawless experience and I can't say thank you enough to him to changing my view of purchasing a vehicle. I will absolutey return to your dealership!! Thanks Mark!!! More
New car purchase Everyone was great. Salesman, manager, finance manager all made purchasing my new car a pleasure. However getting out the door was problematic. My sug Everyone was great. Salesman, manager, finance manager all made purchasing my new car a pleasure. However getting out the door was problematic. My suggestion for a smoother transition would be to have people dedicated to new car delivery instead of relying on your sales people to put on license plates and explain the technological aspects of today's new cars. More
Great experience Had a great experience from beginning to end. Our sales consultant (Atanas Petrov) was very helpful and knowledgeable. Was a pleasure doing business w Had a great experience from beginning to end. Our sales consultant (Atanas Petrov) was very helpful and knowledgeable. Was a pleasure doing business with him and I would return for future transactions. Thanks Atanas for a great experience!!! More
Great prices, excellent staff, easy transaction This is the second car that I have purchased from the Motorwerks family in the last year. I find their advertised pricing to be the best in the area w This is the second car that I have purchased from the Motorwerks family in the last year. I find their advertised pricing to be the best in the area when it comes to luxury cars. Their staff is courteous, well trained, knowledgeable, and pleasant to deal with. There is no pressure involved but if there is a deal to be had they will work with you to get there. Gone are the days of blowing a whole day dealing with a sales person and getting double-teamed by managers...I was in and out from start to finish in 2.5 hours. Damian is a really good salesperson that I recommend highly. More
Wonderful experience We were just starting our car buying journey, no intention of buying a car that day. Mark brought us to his office to see what we were looking for and We were just starting our car buying journey, no intention of buying a car that day. Mark brought us to his office to see what we were looking for and while my husband carried the conversation Mark could tell I didn't look well. I was having a total internal panic attack because of all the bad experiences I've had in the past with buying cars. He quickly calmed me down and assured me there was no pressure and that I was just testing driving some cars today. He got me a water and got me into my dream car. He 'protected' the keys from other potential buyers while we went back home to get my trade in (again because I had no intention of buying a car that day). We've bought atleast four cars in the last five years, this was by far the best experience. There was no pushy sales tactics, just a sweet man trying to help people find the right car for them. Thank you Mark! And thank you motorwerks! More
Just the way it should be Traveled from the Twin Cities to buy a new 2016 Q50 (there were not any locally) Did the deal over the phone & internet & it was very simple. Car was Traveled from the Twin Cities to buy a new 2016 Q50 (there were not any locally) Did the deal over the phone & internet & it was very simple. Car was as advertized & hassle free. (much better than dealing with the local dealers here) More