Motor Werks INFINITI

Overall OK There were few problems with the sale, but the dealership is making it right. They offer a great coffee and pastries while you wait for your car to There were few problems with the sale, but the dealership is making it right. They offer a great coffee and pastries while you wait for your car to be done, so waiting is not that unpleasant, and since showrooms for multiple brands are combined in one building, browsing it makes it seem like you are in auto show. More

Got a good deal Usually hate to set foot in a dealership.Figured this trip would be typical experience. The salesperson we dealt with though was unlike any of the sal Usually hate to set foot in a dealership.Figured this trip would be typical experience. The salesperson we dealt with though was unlike any of the salespeople I had ever experienced in the past. At this dealership there was no pressure no trickery no manipulation of any kind. Got in and out fairly quick. Ended up my daughter has been enjoying her car and I for once feel as if I got a solid deal. Will be back some day. More

Great people and customer service Motorwerks is blessed to have the people that I met. John Gregory, sales, was patient with me throughout the whole process. I pinned down the car bu Motorwerks is blessed to have the people that I met. John Gregory, sales, was patient with me throughout the whole process. I pinned down the car but could not locate the car with the features and options; therefore, we decided to order the car from the factory. They, John and Michael Gargano, sent me status of the car throughout the production until delivery. I knew when the car went into production; when the car was complete and ready for transport from Germany and when the was due to arrive at the port of Baltimore. Nina Gewargis was also supportive throughout the whole process. The midnight blue car was awesome. Prior to full possession of the car, Motorwerks wants to make sure that the new owners know how to operate the car with the new technology. Rahim Hemani, BMW Genius, was extremely knowledgeable about the car and the features of it. He was articulate and patient was the explanations. GREAT JOB !! More

Great!!! We will definitely go to Motor Werks for all of our future used car purchases. They were terrific! The car was just as described online (even better We will definitely go to Motor Werks for all of our future used car purchases. They were terrific! The car was just as described online (even better in person, actually) More

Best Service Department Experience I recently purchased a New Infiniti from Motorwerks Barrington. I needed to come in for some service and discuss an issue with the car. I work with R I recently purchased a New Infiniti from Motorwerks Barrington. I needed to come in for some service and discuss an issue with the car. I work with Rob Jacobus in the service department at Infiniti. Rob quickly handled the service request and did an initial diagnostic about the issue I was having. He discussed that it could take some time but they would have answers and figure out next steps. After reviewing technicians found the issue but did not have the part. Rob was quick to let me know that he had me on a standby list and would call once the part arrived. Upon arrival Rob called and was ready with an appointment and a reserved courtesy car as he said the fix could take some time and for me not to worry about having to wait around. I was extremely impressed with how Rob handled himself and quickly responded to my situation. This is the best service I have EVER received from an auto dealerships service department. It makes me feel great knowing that when I bring my car into Motorwerks I will be taken care. Thank You Rob for all you do to help service our car!! We will continue to use Motorwerks for our service needs. More

Great service!!!! Great service!! Mark did a great job!! I would highly recommend this place to everybody! I personally had a nice experience at this place! I’m totally Great service!! Mark did a great job!! I would highly recommend this place to everybody! I personally had a nice experience at this place! I’m totally satisfied with purchase from here!! More

Motor Werks Infiniti was wonderful to work with. We worked with Bruce Liou and he was a great salesman. He gave us the information but then allowed us space to talk to each other without a salespers We worked with Bruce Liou and he was a great salesman. He gave us the information but then allowed us space to talk to each other without a salesperson hanging around. He gave us great information about the vehicle and what I appreciated was when he did not exactly know an answer he asked someone instead of giving us a line like some other dealers. Lorne was brought in to finalize the information and he also was great to work with. This was my first experience with Motor Werks and it will not be my last. More

Selfless Service I've been a big fan of MotorWerks for quite some time - we've purchased and/or leased several vehicles from them. Top notch dealership. That being s I've been a big fan of MotorWerks for quite some time - we've purchased and/or leased several vehicles from them. Top notch dealership. That being said, I never had a real stand out sales person to work with - good, yes, stand out? No - that is, until Ali. I happened on Ali by chance really, but it's worked out really well. Ali works hard to find I want, and deals plainly on what I need. He's honest and forthright with his advice and his business. I feel like he's and advocate for me, not for Motor Werks - he really keeps my interests and needs front and center. Next time you're in the market for a car, choose Ali - you won't be disappointed. In closing, when it comes to Ali, ??? ??????? ???? More

Great experience! It was a pleasure to stop in and purchase a used vehicle with Mark, Lorne, and Tony. They were all very friendly, helpful, and honest, and Tony got u It was a pleasure to stop in and purchase a used vehicle with Mark, Lorne, and Tony. They were all very friendly, helpful, and honest, and Tony got us a great rate! This was the best car-buying experience and I would definitely recommend Motorwerks! More

Excellent sales team, honest and no pressure sales. I really enjoyed working with Stephen Mink and Malik Hussain at this dealership. They were both very responsive to my questions and very honest! My d I really enjoyed working with Stephen Mink and Malik Hussain at this dealership. They were both very responsive to my questions and very honest! My deal went through easily and I couldn’t be happier with my Infiniti QX80. I highly recommend this team of a salesman at this excellent dealership and wouldn’t hesitate to use them again in the future. More