Motor Werks INFINITI

Leasing a new car Professional, knowledgeable and easy to do business with. All of my transactions, both in sales and service have been outstanding. Motorwerks Infinity Professional, knowledgeable and easy to do business with. All of my transactions, both in sales and service have been outstanding. Motorwerks Infinity in Barrington has an outstanding customer service team. Based on my experience, I would definitely recommend this dealership to others. More

Amazing We went to Motorwerks on a Saturday afternoon with our kids to buy a QX80. The minute we stepped into the Infinity dealership we were treated awesome! We went to Motorwerks on a Saturday afternoon with our kids to buy a QX80. The minute we stepped into the Infinity dealership we were treated awesome! We were first greeted by the Sales Manager Lorne Hara who was very friendly and listened to what we were interested in. He then referred us to Steve Mink who took great care of us and was very patient with us and our kids! Buying a car is never an easy process but this dealership made it a smooth process! I would refer my friends and family to this dealership in a heart beat. More

Big Hassel I bought my Srt8 2 weeks ago it’s such a great car I love it. The staff was great could ask for much more thank you Ali I bought my Srt8 2 weeks ago it’s such a great car I love it. The staff was great could ask for much more thank you Ali More

Exceptional sales experience My salesman was Darrin "DJ" Davis. This was this first time I purchased an automobile online and sight unseen so I was a little apprehensive about th My salesman was Darrin "DJ" Davis. This was this first time I purchased an automobile online and sight unseen so I was a little apprehensive about the entire process. DJ did an outstanding job answering all my questions, and I had a lot. While they put many pictures up online, provide the Carfax, etc., DJ provided several additional pictures and personally eyeballed the car for me. DJ answered all my questions promptly BEFORE and AFTER the sale. They truly price cars to sell and eliminate the need for you to have to go back and forth negotiating. This was a new experience for me, but DJ and Lorne Hara, helped ensure I got a fantastic deal. At no time did they pressure me and push me into a buying situation. In the end, it was very easy. The financing side was also great. I worked with Tony Guzman who helped get my loan completed and warranty. All around awesome experience and very professional. Thanks again DJ for all your hard work and effort. I really appreciate it! More

Earned my business Steve Mink worked very hard to earn our business. He followed up after the sale to ensure our complete satisfaction. A professional experience and env Steve Mink worked very hard to earn our business. He followed up after the sale to ensure our complete satisfaction. A professional experience and environment. More

FABULOUS SALESMAN My salesman was Steve Mink, and this was the first time for me to buy a car online or from a dealer outside my city. I was quite nervous buying a car My salesman was Steve Mink, and this was the first time for me to buy a car online or from a dealer outside my city. I was quite nervous buying a car online and Steve put me at ease and made me feel very comfortable. He was very much a gentleman through the entire process, very polite & friendly, very knowledgeable; and made this whole process go seemless. He was always sure that ALL of my questions were answered, always sure that all of the paperwork was done, and his main goal was to be sure that I was satisfied with my purchase! He has even contacted me a few times to see how I like the car and how it drives, and to just be sure everything is okay with the car. His customer service is beyond anything I have ever experienced. When the sale was complete I thanked him for making this transaction go so smooth & seamless; and also for being so nice and considerate. I told him that he was the best sales person that I ever had (not knowing that he had only been doing this for 5 mos.)!! It did not matter, because it seemed like he had been doing it for years. I would not only recommend Motor Works; but I would “highly” recommend asking for Steve Mink as your sales person. I also dealt wth Tony on the finance side of things... And he was just as pleasant and easy to work with as Steve was... More

2016 Chevy Malibu I had a very good experience working with Steve Mink and the Infiniti Dealership in Barrington. I researched this particular vehicle online, then I s I had a very good experience working with Steve Mink and the Infiniti Dealership in Barrington. I researched this particular vehicle online, then I scheduled an appointment with Steve. The purchase process went smooth and there were no surprises, which was much appreciated. I would certainly work with Steve again in the future. More

Overall OK There were few problems with the sale, but the dealership is making it right. They offer a great coffee and pastries while you wait for your car to There were few problems with the sale, but the dealership is making it right. They offer a great coffee and pastries while you wait for your car to be done, so waiting is not that unpleasant, and since showrooms for multiple brands are combined in one building, browsing it makes it seem like you are in auto show. More

Got a good deal Usually hate to set foot in a dealership.Figured this trip would be typical experience. The salesperson we dealt with though was unlike any of the sal Usually hate to set foot in a dealership.Figured this trip would be typical experience. The salesperson we dealt with though was unlike any of the salespeople I had ever experienced in the past. At this dealership there was no pressure no trickery no manipulation of any kind. Got in and out fairly quick. Ended up my daughter has been enjoying her car and I for once feel as if I got a solid deal. Will be back some day. More

Great people and customer service Motorwerks is blessed to have the people that I met. John Gregory, sales, was patient with me throughout the whole process. I pinned down the car bu Motorwerks is blessed to have the people that I met. John Gregory, sales, was patient with me throughout the whole process. I pinned down the car but could not locate the car with the features and options; therefore, we decided to order the car from the factory. They, John and Michael Gargano, sent me status of the car throughout the production until delivery. I knew when the car went into production; when the car was complete and ready for transport from Germany and when the was due to arrive at the port of Baltimore. Nina Gewargis was also supportive throughout the whole process. The midnight blue car was awesome. Prior to full possession of the car, Motorwerks wants to make sure that the new owners know how to operate the car with the new technology. Rahim Hemani, BMW Genius, was extremely knowledgeable about the car and the features of it. He was articulate and patient was the explanations. GREAT JOB !! More