
Motor Werks INFINITI
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Mark has been nothing but amazing I purchased my Infiniti Q50 Red Sport from Mark Smith. This was a remote purchase (I live on the east coast) so I put my trust in Mark to purchase th I purchased my Infiniti Q50 Red Sport from Mark Smith. This was a remote purchase (I live on the east coast) so I put my trust in Mark to purchase the car and have it shipped. Mark walked me through each step of the purchase and gave me detailed information on how to get my car shipped, Mark is very attentive; even three weeks after the purchase he has contacted me many times to ask how I like the car, asking if I have any questions, sending me information on how to program my car, and following up on paperwork I requested. Mark has exceeded my expectations and I truly appreciate it. More
General Mgr., Marcin Cybulak is Outstanding! While purchasing a very nice Nissan Armada, it was brought to my attention that there was only one key that former owner had turned in. I was told by While purchasing a very nice Nissan Armada, it was brought to my attention that there was only one key that former owner had turned in. I was told by salesman that it was incumbent upon me to pay to have initial second key replaced, however he would have some one he knew provide one for $200.00 contact me That was I found out two- thirds of the regular cost. Two weeks go by and no one calls. Decided to make my concerns known to Salesman, but no response. Later that week I decided to vent my disappointment to GM Marcin that Vehicle came with 2 intelligence keys per the manual. I felt that former owner should have been charged for replacement and cost shouldn't be passed on to next buyer, never expecting GM to give it any thought. Marcin literally called me within ten minutes. Apologized profusely and stated he wanted my experience with them to be a truly satisfying one. He said he would have someone contact me to have it done with no charge . I was really kind of stunned. Sure enough Marcin kept his word. Can't say enough good things about him. Should you come across Marcin....Know that your every care will be given his attention because he really does care. (Can't say the same for the Salesman) "A PLEASURE DOING BUSINESS WITH INFINITI OF BARRINGTON" Patrick Kelly More
Very friendly Thank you so much this dealer very nice persons and helper guys also sales man thank you for evryting I love this dealer, so thank you again.. Thank you so much this dealer very nice persons and helper guys also sales man thank you for evryting I love this dealer, so thank you again.. More
Great service, great dealership, excellent cars! Mark Smith that was absolutely fantastic, from my first discussion over the phone, to closing out the purchase of the new car. Mark has a great person Mark Smith that was absolutely fantastic, from my first discussion over the phone, to closing out the purchase of the new car. Mark has a great personality, easy to work with, and did everything he said he was going to do. He kept me updated throughout the process, as they were working on the paperwork, detailing the car, etc. He was knowledgeable but the features of the vehicle I was purchasing. He had it waiting for me at the front entrance as I pulled up, so it was ready to test drive. The dealership gave me a good value for my trade-in, and made the process very easy. Plus, free Starbucks drinks and cookies! Motor works has a huge selection of high quality cars, although I knew which one I wanted before I showed up. Coming from out of state to purchase the vehicle, I was very happy that the vehicle was in excellent condition, as expected, no surprises. I would highly recommend reaching out to Mark Smith on a vehicle purchase, and I will try to work with him again when I purchase my next Infiniti. More
A Step Above the Rest : Out of State Purchase I just purchased a vehicle in IL from Central NY, sight unseen otherwise known as a blind purchase. This was a first for me. I was hesitant about maki I just purchased a vehicle in IL from Central NY, sight unseen otherwise known as a blind purchase. This was a first for me. I was hesitant about making this long distance transaction however after communicating with Mark Smith, I was confident moving forward. My car was delivered in the condition promised. I am extremely pleased with my purchase. Tony Guzman was my finance manager, and all went smoothly. Both exhibited remarkable decorum. I would definitely recommend this dealership. More
Great Customer Service Great customer service! This is the first car I've ever purchased with my own money, on my own, and DJ Davis was so helpful through the entire process Great customer service! This is the first car I've ever purchased with my own money, on my own, and DJ Davis was so helpful through the entire process! I couldn't have asked for a better salesman to assist me. He was patient, worked within my budget, and made sure I felt comfortable with the vehicle. Other salesmen that I have encountered during the car shopping process were so pushy, but I never felt like DJ was pushing me at all!!! I am so happy with my Honda CRV! More
Amazing experience! Steve, Malik and Rashard were very helpful and made the buying process very easy. Highly recommend them! They gave me a great price on my trade in and Steve, Malik and Rashard were very helpful and made the buying process very easy. Highly recommend them! They gave me a great price on my trade in and a great rate! More
Great Experience I drove 50 miles to check out Nissan Titan that they had, thanks to Mark I'm driving it today, very professional, thanks again Mark. I drove 50 miles to check out Nissan Titan that they had, thanks to Mark I'm driving it today, very professional, thanks again Mark. More
Excellent relationship with this dealership Couldn’t have been more pleased with John. I was actually just getting an oil change on my 2005 qx56 with 160000 miles on it. Tied between driving it Couldn’t have been more pleased with John. I was actually just getting an oil change on my 2005 qx56 with 160000 miles on it. Tied between driving it into the ground or taking advantage of a great deal on a 2017 qx70 decked out. I had no intention of buying a car but John’s comments and guidance and no pressure approach got me thinking and I’m thrilled. Unfortunately for John, I keep my cars a long while but would definitely recommend anyone shopping to talk with John Gregory. More
Amazing Place, Amazing People, Amazing Deals! Amazing experience overall! Our sales rep was Ali he was amazing with his customer service. We were in and out in two hours. No hassles no haggles no Amazing experience overall! Our sales rep was Ali he was amazing with his customer service. We were in and out in two hours. No hassles no haggles no BS. Tony handled our finance he was quick, staight forward and to the point. He got us the best deal on our 2014 Infiniti QX60. Couldn't have asked for a better car buying experience from our first call with Yesenia in customer service to our breif interactions with Steve Malik and Austin. Everyone was extremely pleasant and helpful. First-class service all the way! My wife loved the free Starbucks, thanks Malik. The manager Marcin Even introduced himself, gave us his card and let us know that if we had any problems with any parts of the process to contact him personally. And no, I was not paid or solicited for this comment, just truly a genuinely satified customer. They now have a lifelong customer, next is the QX80. More