Motor Werks INFINITI
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great dealership. Great people. If you’re nervous about making an out of state vehicle purchase, don’t be. Mark Smith takes great care of the process. From the vehicle inspection t If you’re nervous about making an out of state vehicle purchase, don’t be. Mark Smith takes great care of the process. From the vehicle inspection to delivery of the car, Mark was communicative throughout the transaction giving me piece of mind. The car that was received met every expectation. Today, I’m driving a car that I love. Mark Smith and the team at MotorWerks helped make that happen. More
Very friendly, sales, and service oriented . The experience with Steve Mink was excellent. He was very confident and sales oriented without haggling. He and Lorne really made the sales experien The experience with Steve Mink was excellent. He was very confident and sales oriented without haggling. He and Lorne really made the sales experience less stressful and more enjoyable. They were both very patient and easy to work with, as they made the sales experience professional and easy to deal with them. More
Best Car Buying Experience This was our first time with this dealership, and definitely won't be our last. Everyone was very professional, patient and helpful. Darren our salesm This was our first time with this dealership, and definitely won't be our last. Everyone was very professional, patient and helpful. Darren our salesman was polite, and as I said patient. He assisted myself and my mom in her car purchase. Rashard was organized and got us through the paperwork. More
Excellent Service and Quick Buying Experience Ali Nauraiz is a great sales consultant at Infiniti as he was able to assist in making my car buying experience really smooth. I purchased a GTR an Ali Nauraiz is a great sales consultant at Infiniti as he was able to assist in making my car buying experience really smooth. I purchased a GTR and the dealership offered me top dollars for my vehicle which i’m very happy about. The sales team is very helpful and aggressive in making sure you have a great car buying experience. I would definitely recommend Motor Werks Infiniti More
Car buying easy Made everything simple and easy to get a car. Nice people. Great salesman went beyond what was expected. Just overall best car buying experience I hav Made everything simple and easy to get a car. Nice people. Great salesman went beyond what was expected. Just overall best car buying experience I have had. More
Great no nonsense experience. This is my second purchase at the dealership. My sales rep Steve was very helpful and easy to work with. I got the car I wanted and at a really great This is my second purchase at the dealership. My sales rep Steve was very helpful and easy to work with. I got the car I wanted and at a really great price. Very happy with my experience. More
Willing to work with us but didn’t follow through on promise My husband and I had done our research. We knew what price we were willing to pay. Our salesman, John Duval, went to bat for us, never made us feel My husband and I had done our research. We knew what price we were willing to pay. Our salesman, John Duval, went to bat for us, never made us feel pressured or like our offer was ridiculous (which had happened at other dealerships!). He was always kind and stayed WAY passed closing time to make sure we got what we wanted at a price we were comfortable with. John even helped me move heavy van seats so we could install the floor mats. It was after hours on a holiday weekend by the time we sealed the deal, so their service staff was done to bare bones but John had no problem jumping in and helping with that. I’d highly recommend this dealership! Update review 8/8/18 When we purchased the vehicle at the end of May, we only got one key/fob. John promised we’d get the second one and if he could not locate it, he’d arrange for us to get one at a local dealership (we drove almost 2 hours to his dealership to get the vehicle and returned 10 Days later to drop off a removable seat from our old vehicle that we didn’t have at the time of purchase/trade in). When I returned 10 Days later they still didn’t have the key. My husband has sent multiple (10+) texts with no response. It seems like John is willing to do what he needs to do to make the sale but doesn’t follow through on his promises. We are beyond frustrated that an otherwise seamless transaction has come down to a negative experience. We just want two keys that he promised-that’s all!! Proceed to this dealership with caution and get everything you want before you leave!!! More
New car purchase Mark was so helpful!! He helped us find the best vehicle for our family needs. He also did the best deal. We went back twice and he was very patience Mark was so helpful!! He helped us find the best vehicle for our family needs. He also did the best deal. We went back twice and he was very patience with us, he made everything so easy. Really nice guy. More
Customer centric dealership Professional salesmanship from John Gregory. No high pressure tactics. Upfront with the numbers and willing to discuss options. John was thorough i Professional salesmanship from John Gregory. No high pressure tactics. Upfront with the numbers and willing to discuss options. John was thorough in explaining the options and features of the vehicle I purchsed. Rashad was thorough when explaining financing and warranty options. I will definitely recommend MotorWerks to family and friends. I drove 50 miles at the recommendation of a family member. Well worth the drice. More
Great customer service. I walked into a busy dealer. I was immediately asked if I needed assistance. I already had an appointment that I scheduled 45 minutes prior and was ta I walked into a busy dealer. I was immediately asked if I needed assistance. I already had an appointment that I scheduled 45 minutes prior and was taken care of promptly. Dealership is clean and well organized. On a bust day I was surprised how well I was taken care of, no rushing or pressure to make a sale. I would recommend this dealership to anyone. Steve offered great customer service before and during my time at MW. More