Motor Werks INFINITI

By Far the VERY BEST Car Buying Experience I Have Ever Had! I was long overdue for a new car and I have been looking on and off for a little over a year now - not sure what to buy or who to buy it from. Very re I was long overdue for a new car and I have been looking on and off for a little over a year now - not sure what to buy or who to buy it from. Very recently I decided on a used 2016 Acura RDX. After having a terrible experience going to see a "Certified Used" Acura a few days ago, I came across one online that I REALLY liked at Motor Works. My experience from the first email to this moment has been nothing short of fantastic. First off, let me say, the pricing on their car was the BEST of any advertised that I had found (for the trim level and features that I wanted). I spoke first with Lorne who was very professional. Lot of dealers try and be "yes men" over the phone, assuring you they can work with you (but not really answering anything you really want to know). Lorne was very forthcoming, transparent with me on the price / out the door price and what my experience would be like buying from Motor Werks would be like. I was not disappointed! Mark Smith met me at the Barrington train station (I came straight from work), picked me up and took me to the dealership. You could not ask for a nicer, more genuine person to deal with! He was extremely knowledgeable about the car I wanted to buy. Before arriving, I was concerned about the condition of things, like tires, breaks, etc. and when I arrived one of the first things Mark did was hand me a detailed inspection that had already been completed showing me that the car had almost new tires and brake pads AND that they had done additional maintenance to bring the car up to their standard. Mark went over all of the features that the car had, knew the answers to 95% of my questions, and the coupe he did not know, he got answers on right away! I really enjoyed interacting with him as a person and dealing with him in my buying process. We sat down and did the deal - the numbers were EXACTLY what I wanted and what I had discussed with Lorne over the phone and in fact they were a little better due to an issue I had (that was no fault of theirs! I would not hesitate to recommend Mark or this dealership to ANY of my friends or family that is looking to buy a car and I honestly cannot think of anything more they could have done to make my experience with them any better than what it was. Lots of dealers talk the talk - Mark Smith and the team at Motor Werks walks the walk. Honest, genuine, and full of integrity - thank you for making this experience so pleasant! Scott P. - Grayslake More

Great cars, great location and great services We are happy with the purchased a very nice look car I will use again this dealer for my next car and definitely I’ll recommend to all my friends We are happy with the purchased a very nice look car I will use again this dealer for my next car and definitely I’ll recommend to all my friends More

Best in the bizz!!! Marcin Cybulak (infiniti) and Tom Posiewko(Mercedes Benz) went above and beyond to take care of my father and I. They were constantly going to work fo Marcin Cybulak (infiniti) and Tom Posiewko(Mercedes Benz) went above and beyond to take care of my father and I. They were constantly going to work for us, delivering nothing but top notch service and more. Many people dread going to dealerships due to haggling and inconsistent customer service. Both these guys want to see you walking out of the dealership with a big smile on your face and have you leaving with no regrets. I will definitely reccomend friends and family to both these men and dealership. Thanks again fellas. More

Professional and courteous Ali was very helpful and easy to work with and very professional. Our experience was quite pleasant and we would buy a car from this dealership again Ali was very helpful and easy to work with and very professional. Our experience was quite pleasant and we would buy a car from this dealership again. We purchased a used Honda and the car looked like new and the dealership treated us very well. Everyone we talked to was very nice and very competent. We felt well taken care of and they made clear that they value our business. Steve helped us with getting the car take-home ready, and was very friendly. More

Motor Werks of Barrington - Absolutely the BEST! From the moment we stepped into the showroom until we drove our Infiniti QX50 out the door, we were treated with such respect and professionalism- we From the moment we stepped into the showroom until we drove our Infiniti QX50 out the door, we were treated with such respect and professionalism- we immediately felt very comfortable. Ali Nauraiz our sales rep, Marcin Cybulakb the office manager, and Rashard Grant from the finance dept were all very knowledgeable but most importantly they were accommodating to our needs! I will totally refer Motor Werks of Barrington to our family and friends! More

Great Way to pass a Saturday Afternoon - Cool Place! I have been buying autos for 40+ years and this was the most enjoyable purchasing experience ever. Extremely professional and friendly sales team and I have been buying autos for 40+ years and this was the most enjoyable purchasing experience ever. Extremely professional and friendly sales team and my Consultant, John Gregory assisted me throughout the afternoon and ensured all my objectives we met. I left the Dealership very happy and satisfied! More

Buying car experience Ali made a rating of 5 stars he was professional and courteous, on all a great asset to your team. He’s a keeper! I had to take a star off because Ali made a rating of 5 stars he was professional and courteous, on all a great asset to your team. He’s a keeper! I had to take a star off because of Rashard. Say Good Bye! More

Car Buying experience Our experience was top notch. We felt both Lorne and Steve cared and stuck to the parameters we laid out. We will definitely recommend Motor Works I Our experience was top notch. We felt both Lorne and Steve cared and stuck to the parameters we laid out. We will definitely recommend Motor Works Infiniti to anyone who asks. More

Awesome Experience! Had a great experience with salesman Steve. He was very informative and not pushy at all like your typical car salesman. The manager Marcin was very Had a great experience with salesman Steve. He was very informative and not pushy at all like your typical car salesman. The manager Marcin was very friendly and helpful as well. Finance with Rashard was a breeze! I would highly recommend getting a car here! More

good experience Mark is very nice and helpful. He is patient and willing to listen to customers' requirements. After the purchase, Mark is very responsive whenever we Mark is very nice and helpful. He is patient and willing to listen to customers' requirements. After the purchase, Mark is very responsive whenever we have questions.We are very happy working with him. Rashard is quick and very professional on processing the transaction.He explained all the details in documents very well. We are happy with this dealership More