Motor Werks INFINITI

Easiest New Car Purchase My wife and I just had the best new car purchase experience that we probably have ever had. Mark Smith was our salesman and exhibited professionalism My wife and I just had the best new car purchase experience that we probably have ever had. Mark Smith was our salesman and exhibited professionalism that I have rarely seen in any industry. Mark took the time to find out what kind of vehicle and features we wanted with no high pressure sales pitch. No only did he close the sale but he actually followed up with us several days later make sure the the service department scheduled an appointment with us to add a option we purchased with the car. This type of follow thru from a salesman is not the norm. I would highly recommend when shopping for a new Infiniti that you seek out Mark Smith and the Motor Werks team in Barrington, IL. Malik Hussain also was instrumental in working with Mark to find us the best vehicle at the best price. Just a great purchasing experience overall thanks to Mark Smith. More

willing to go above and beyond to make customers happy Wonderful experience!! It was a pleasure working with Steve and Lorne. Both were very helpfully and did everything possible to make us happy. No hassl Wonderful experience!! It was a pleasure working with Steve and Lorne. Both were very helpfully and did everything possible to make us happy. No hassle negotiation and very upfront. More

Wonderful Customer Service With our baby daughter along, they were patient, understanding, courteous, and made every effort to expedite our purchase. I was very appreciative of With our baby daughter along, they were patient, understanding, courteous, and made every effort to expedite our purchase. I was very appreciative of the atmosphere in the Infiniti showroom, the music was just perfect, the right volume, and comfortable to be around for the few hours we spent there. Steve was our salesperson - he has learned very well from his father. Honesty, trust, and understanding the customer on a personal level goes along way! Thank you! One thing...a chair in the women's bathroom to nurse a child would be helpful. Steve carried his chair in for me - such a gentleman! Thank you! More

Helpful and Patient Rashard, Lorne, and Steven were helpful and patient throughout the entire process. This is the second car we have leased through them, and we will def Rashard, Lorne, and Steven were helpful and patient throughout the entire process. This is the second car we have leased through them, and we will def. be back in a few years! More

Excellence and professionalism! We had a great experience with Motor Werks Infinity and DJ (Darrin Davis). We worked with DJ to buy our Infinity Q50. We were very impressed by his pr We had a great experience with Motor Werks Infinity and DJ (Darrin Davis). We worked with DJ to buy our Infinity Q50. We were very impressed by his professionalism and customer service. It was clear that DJ truly cares about his customers and their satisfaction. He provided us with outstanding service and attention. This is how great relationships are formed. Thank you DJ! We love our Infinity Q50. :) More

Darrin Was Great Darrin worked very hard to help us put together a good deal. Over the period of several days, Darrin kept the communication going, and involved whome Darrin worked very hard to help us put together a good deal. Over the period of several days, Darrin kept the communication going, and involved whomever he needed to help make it happen. Great job! More

Quickest purchase ever Worked with DJ this weekend to buy a car that I had no intention of buying! but DJ found one that fit my budget that had everything i wanted in it an Worked with DJ this weekend to buy a car that I had no intention of buying! but DJ found one that fit my budget that had everything i wanted in it and Malik and Rashard got me approved! The whole process was so quick and easy and they were very nice, accommodating and answered any questions I had. Thanks guys!!! More

Great experience! Very helpful and patient during the whole process. Excellent feedback when answering questions. Very friendly and great at explaining everything in de Very helpful and patient during the whole process. Excellent feedback when answering questions. Very friendly and great at explaining everything in detail. Darrin made the whole process very easy, start to finish! Would highly recommend! More

Bought a Range Rover Darrin Davis was very helpful in our car buying experience he went above and beyond our expectations to make sure we were satisfied .Thanks again for Darrin Davis was very helpful in our car buying experience he went above and beyond our expectations to make sure we were satisfied .Thanks again for your help More

Bought Volkswagen Tiguan I bought a Volkswagens Tiguan from this dealership and my overall experience was pretty good. Very responsive and professional environment. Enjoyed I bought a Volkswagens Tiguan from this dealership and my overall experience was pretty good. Very responsive and professional environment. Enjoyed doing business with them. DJ and Dottie were super helpful. More