Motor Werks INFINITI

Great used car buying experience Found the car I wanted but it had some cosmetic issues. They fixed all of the issues and made sure I was satisfied before I moved ahead with the purch Found the car I wanted but it had some cosmetic issues. They fixed all of the issues and made sure I was satisfied before I moved ahead with the purchase. It was a good experience. More

Pleasant experience from start to finish! Was in the market for new QX60 and found my way to Kash Mirza for a quote. Kash & his team came back very quickly with a price that was FAR more comp Was in the market for new QX60 and found my way to Kash Mirza for a quote. Kash & his team came back very quickly with a price that was FAR more competitive than the other local dealerships. Kash answered all my questions promptly (via email & phone) and we had all the details agreed on before i set foot in the dealership. Very smooth process from start to finish. More

Experienced and knowledgeable Kash was there to answer all my questions. He was most patience with me. I felt very comfortable with him in my car buying experience at motor werks Kash was there to answer all my questions. He was most patience with me. I felt very comfortable with him in my car buying experience at motor werks. More

Motor Werks Inifiniti when dealing with a organization like Motor Werks Inifiniti you are dealing with a organization of professionals that treats a customer like a member when dealing with a organization like Motor Werks Inifiniti you are dealing with a organization of professionals that treats a customer like a member of their family. They do not talk down to you and treat you professionally. The sales staffed know their product inside and out. they make sure to get you the best price available. Kash is a very brite salesman and treats you the way a salesperson should. More

Overall positive experience. Our sales consultant was great. Kash was very knowledgeable, but not overly “salesy”. He let us lead and did not pressure us for a sale. He also made sure the car came back from deta Kash was very knowledgeable, but not overly “salesy”. He let us lead and did not pressure us for a sale. He also made sure the car came back from detailing spotless, even sending it back for further cleaning. His work proved to us that the “customer comes first!” More

So happy with my car and experience! Kash was great to work with. I've been driving the same car for the last 10 years - so I needed someone to school me on all the new features cars hav Kash was great to work with. I've been driving the same car for the last 10 years - so I needed someone to school me on all the new features cars have these days! He was never pushy and listened patiently to all my questions and answered everything. Great car shopping experience! More

Great customer experience Tony Dee, Steve Minks, and Ali Nauraiz were a pleasure to work with. After shopping online I went to Motor Werks for a hassle free experience. They lo Tony Dee, Steve Minks, and Ali Nauraiz were a pleasure to work with. After shopping online I went to Motor Werks for a hassle free experience. They love and educated borrower. Most dealership didn’t. More

Jose Coleman - Focused on Service and Customer Satisfaction When I drove my 2012 Infiniti QX56 into the service bay this morning and saw Jose Coleman, I thought to myself "boy, am I glad Jose is here" Over the When I drove my 2012 Infiniti QX56 into the service bay this morning and saw Jose Coleman, I thought to myself "boy, am I glad Jose is here" Over the last few months, I have learned that he has my best interests at heart. He is very focused on his customers and takes ownership of their issues until they are resolved. I sincerely appreciate the support and follow up he has provided to myself and my wife and look forward to working with Jose in the future. Thomas Myers More

Great all around experience from an "Out of Towner". I traveled an hour and a half to see a very specific vehicle that was in their used inventory. Mark Smith had the vehicle cleaned and waiting for me I traveled an hour and a half to see a very specific vehicle that was in their used inventory. Mark Smith had the vehicle cleaned and waiting for me when I arrived. I arrived an hour before they closed...we made a fair deal and Mark stayed a couple hours past closing to make sure I was able to drive the car home that night. That saved me a second trip the next day. Mark even searched the dealership after hours for a roof rack that I wanted. As it got late I told him it wasn't a big deal but he insisted he would look. Sure enough he found was I wanted and threw it in at no extra cost. I was extremely happy with their service and dedication to make my out of town trip a pleasant one. More

Wonderful and helpful I found a pre-owned car online that Motor Werks of Barrington were selling. They are in Illinois, I am in North Carolina. Since I was not going to p I found a pre-owned car online that Motor Werks of Barrington were selling. They are in Illinois, I am in North Carolina. Since I was not going to physically go to the dealership or actually see the car, I had to rely on and trust everyone I contacted at the dealership. I dealt with several people throughout the purchasing process, all of whom were nice, helpful and reassuring. But one person stood out from the rest, and that was Kash. Nothing was too much trouble for him. He always picked up the phone or called back within minutes. He was always cheerful. We face-timed and he walked me around and inside the vehicle. He checked for marks or scratches as if it was for him. When the vehicle was picked up, at my request Kash took photos of all around the car for insurance purposes and sent them to me before the car was loaded on the truck. He went above and beyond. I can't thank him or recommend him enough. More