Motor Werks INFINITI
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 677 reviews
Motor Werks Inifiniti when dealing with a organization like Motor Werks Inifiniti you are dealing with a organization of professionals that treats a customer like a member when dealing with a organization like Motor Werks Inifiniti you are dealing with a organization of professionals that treats a customer like a member of their family. They do not talk down to you and treat you professionally. The sales staffed know their product inside and out. they make sure to get you the best price available. Kash is a very brite salesman and treats you the way a salesperson should. More
Overall positive experience. Our sales consultant was great. Kash was very knowledgeable, but not overly “salesy”. He let us lead and did not pressure us for a sale. He also made sure the car came back from deta Kash was very knowledgeable, but not overly “salesy”. He let us lead and did not pressure us for a sale. He also made sure the car came back from detailing spotless, even sending it back for further cleaning. His work proved to us that the “customer comes first!” More
So happy with my car and experience! Kash was great to work with. I've been driving the same car for the last 10 years - so I needed someone to school me on all the new features cars hav Kash was great to work with. I've been driving the same car for the last 10 years - so I needed someone to school me on all the new features cars have these days! He was never pushy and listened patiently to all my questions and answered everything. Great car shopping experience! More
Great customer experience Tony Dee, Steve Minks, and Ali Nauraiz were a pleasure to work with. After shopping online I went to Motor Werks for a hassle free experience. They lo Tony Dee, Steve Minks, and Ali Nauraiz were a pleasure to work with. After shopping online I went to Motor Werks for a hassle free experience. They love and educated borrower. Most dealership didn’t. More
Jose Coleman - Focused on Service and Customer Satisfaction When I drove my 2012 Infiniti QX56 into the service bay this morning and saw Jose Coleman, I thought to myself "boy, am I glad Jose is here" Over the When I drove my 2012 Infiniti QX56 into the service bay this morning and saw Jose Coleman, I thought to myself "boy, am I glad Jose is here" Over the last few months, I have learned that he has my best interests at heart. He is very focused on his customers and takes ownership of their issues until they are resolved. I sincerely appreciate the support and follow up he has provided to myself and my wife and look forward to working with Jose in the future. Thomas Myers More
Great all around experience from an "Out of Towner". I traveled an hour and a half to see a very specific vehicle that was in their used inventory. Mark Smith had the vehicle cleaned and waiting for me I traveled an hour and a half to see a very specific vehicle that was in their used inventory. Mark Smith had the vehicle cleaned and waiting for me when I arrived. I arrived an hour before they closed...we made a fair deal and Mark stayed a couple hours past closing to make sure I was able to drive the car home that night. That saved me a second trip the next day. Mark even searched the dealership after hours for a roof rack that I wanted. As it got late I told him it wasn't a big deal but he insisted he would look. Sure enough he found was I wanted and threw it in at no extra cost. I was extremely happy with their service and dedication to make my out of town trip a pleasant one. More
Wonderful and helpful I found a pre-owned car online that Motor Werks of Barrington were selling. They are in Illinois, I am in North Carolina. Since I was not going to p I found a pre-owned car online that Motor Werks of Barrington were selling. They are in Illinois, I am in North Carolina. Since I was not going to physically go to the dealership or actually see the car, I had to rely on and trust everyone I contacted at the dealership. I dealt with several people throughout the purchasing process, all of whom were nice, helpful and reassuring. But one person stood out from the rest, and that was Kash. Nothing was too much trouble for him. He always picked up the phone or called back within minutes. He was always cheerful. We face-timed and he walked me around and inside the vehicle. He checked for marks or scratches as if it was for him. When the vehicle was picked up, at my request Kash took photos of all around the car for insurance purposes and sent them to me before the car was loaded on the truck. He went above and beyond. I can't thank him or recommend him enough. More
One of the most pleasurable car-buying experiences I've ever And cannot say enough about the salesperson. we do a lot of leasing vehicles in my family of 8 drivers and therefore do a lot of car shopping. This is And cannot say enough about the salesperson. we do a lot of leasing vehicles in my family of 8 drivers and therefore do a lot of car shopping. This is by far one of the most pleasurable experiences I've had purchasing a vehicle. The versatility of being able to look at multiple makes and models under the same roof is definitely a plus. The salesperson was not pushy at all I felt like his goal was to get us the best car for my purposes as possible. I felt like he genuinely cared about me, and I did not feel like I was under pressure to make a decision that I did not want to make, or sooner then I wished it to make it. I have walked away from pushy salespeople in the past, leaving cars that I actually wanted because I did not feel respected. The salesperson that I dealt with, treated me with respect and I truly felt like he was an ally, and not merely viewing me as prey. This is the primary reason that I purchased the car from the dealership on my first visit as opposed to my typical procedure of shopping around. Of course, I research before going in, but being able to trust your salesperson without syncing that they are just trying to take advantage of you is priceless. Will highly recommend this salesperson, and I will definitely be back for my next vehicle. I can definitely say that the salesperson is one of the primary reasons I bought the car on this day. More
Great service the guys very friendly. No pressure everything was great. I’m going back for my next car. I recommended this guys. Thank you Kashif. You service the guys very friendly. No pressure everything was great. I’m going back for my next car. I recommended this guys. Thank you Kashif. You are a great guy. More
Awesome Kash assisted me on my car purchase and he was an awesome guy.he made me feel at home and answered all my questions. Im definitely recommending Kash t Kash assisted me on my car purchase and he was an awesome guy.he made me feel at home and answered all my questions. Im definitely recommending Kash to to any one is interested in a Infinity. Thanks. More