Motor Werks INFINITI

Went to him twice did a great job twice Was very helpful and polite. Appreciated him and his service very much. My brother came in and bought his car first and i then went a month later and Was very helpful and polite. Appreciated him and his service very much. My brother came in and bought his car first and i then went a month later and requested him cause of how helpful he was. More

Great buying experience!! My sales guy Kash was very knowledgeable about the different models and features of the whole Infiniti line. He was very friendly and not aggressive i My sales guy Kash was very knowledgeable about the different models and features of the whole Infiniti line. He was very friendly and not aggressive in the buying process at all. First off he asked me what features I was looking for and accommodated everything. Kash was a down to earth guy and I will definitely will be purchasing from him in the near future. More

Extended warranty nightmare After trading in my QX80, I tried to reach the dealership for two months to cancel my extended warranty (we live out of state). We finally got things After trading in my QX80, I tried to reach the dealership for two months to cancel my extended warranty (we live out of state). We finally got things going after three months of emails and calls to different employees. It's now been more than six months and still no refund. More

Awesome Marcin, Steve and Ali made my buying experience a memorable one. I got exactly what I was looking for! The team stayed way past closing on a Saturday Marcin, Steve and Ali made my buying experience a memorable one. I got exactly what I was looking for! The team stayed way past closing on a Saturday evening to make sure everything was buttoned up and to my expectations. Steve my salesman was without a doubt the best I have ever had. He was very attentive to to my requests which was evident in the final delivery of my vehicle. Absolutely a friendly and professional group. They will always get my business. More

Updated Review This is an update to a previous review (attached): I have decide to change my review from 1 star to 4 stars based on the ultimate resolution of my i This is an update to a previous review (attached): I have decide to change my review from 1 star to 4 stars based on the ultimate resolution of my issue. I received my payment in full after posting my review online after weeks of no response from the dealership (within 12 hours of posting my review, I received 2 texts, 2 phone calls, and 1 email trying to resolve the issue). Additionally, I am loving my car. Buyer beware: the dealership was a pleasant enough experience upon the purchase of the car but was less than accommodating when trying to receive a reimbursement. Original Post (which resulted in a resolution): I recently purchased a car, (2017 Nissan Murano Platinum) from Steve (sales) and Ali (finance). The car was missing the SD card and Steve informed me that is what controls the navigation system. Ultimately, I decided to purchase the car with the understanding that I would be reimbursed for the SD card by MotorWerks Infinity (I received an “I Owe” document signed by Ali) after I brought the car to the Nissan dealership close to my home. I drove the car home from the dealership late that evening and when I started the car the next morning I noticed that the radio, clock, bluetooth connection…all reverted to their default settings. I reset the panel three times and each time they reverted back to default. I emailed Steve and he responded, “Let me do some research and see what it could be.” He never followed-up. Fortunately, the team at the dealership by my home found out that the issue was all related to the missing SD card. I have emailed Steve and Ali on three different occasions explaining the situation and expecting a reimburesment (I attached the receipt for diagnostics and the SD card as well as the “I Owe” document). Again, no response. I have forwarded the email on to the general manager, Marcin Cybulak, and, again, have not heard a response. To be fair to Mr. Cybulak, it has only been two business days but I will keep you posted as to how long it takes to get a response. I expected more professionalism from a dealership that claims it has “quality customer service, and [is] dedicat[ed] to the community.” More

Simply great We’ve purchased two vehicles from Moter Werks Infiniti in the past year and both experiences have been great. We never felt pressured and our salesma We’ve purchased two vehicles from Moter Werks Infiniti in the past year and both experiences have been great. We never felt pressured and our salesman Steve took the time to listen to what our needs were. Overall we would highly recommend this dealership. More

Best Experience At A Car Dealer Ever! Geno went above and beyond to make sure we were sarisfied and our needs were met. Usually dislike going to car dealees because of the " hard sell" f Geno went above and beyond to make sure we were sarisfied and our needs were met. Usually dislike going to car dealees because of the " hard sell" feeling and the lengthy time to close the deal, but it was seamless and quick here. Extremely happy with our car and the deal. We will definitely be back to see Geno and Motowerks the next time we are in the market for a car. 10 stars!! More

Great Experience! Geno was exceptionally knowledgeable and easy to work with. He was very prompt at answering all of my questions and made sure the entire process went Geno was exceptionally knowledgeable and easy to work with. He was very prompt at answering all of my questions and made sure the entire process went as smoothly as possible. Even the financing and paperwork was handled very professionally and efficiently. More

Great to work with Kash was great to work with. We would recommend anyone go and work with him. Way to go motor werks team Erik and Lindsay Jonas Kash was great to work with. We would recommend anyone go and work with him. Way to go motor werks team Erik and Lindsay Jonas More

Geno Makes Buying a Car Easy & Pleasant Geno made it so easy to purchase my 2019 Infiniti QX50. He knew everything about the car and answered questions with the right amount of detail. His l Geno made it so easy to purchase my 2019 Infiniti QX50. He knew everything about the car and answered questions with the right amount of detail. His low key style allowed me to move through the process at my own pace. Great guy to do business with. More