Motor Werks INFINITI

Best Service John Gregory was my salesman and Filip was the finance guy, I purchased a 2015 Jeep Grand Cherokee. They were both very friendly, worked with me and John Gregory was my salesman and Filip was the finance guy, I purchased a 2015 Jeep Grand Cherokee. They were both very friendly, worked with me and the rest of the staff was very friendly. I just have to say that this is the best dealership in all my years purchasing cars that I have ever been to. :-) More

Where do I start?! First experience was great and even though I wasn't buyer at the time, this man right here took great care of my friend and I liked the customer serv First experience was great and even though I wasn't buyer at the time, this man right here took great care of my friend and I liked the customer service he provided, and his associates that helped him in the process. Then recently purchased an Infiniti q50S.Help me reach my payment goal and made for my monthly, wasn't trying to push me into anothercar that I didn't want. Felt like I wasn't even at a dealer after a while. He likes to build great relationships with his customers and made the process smooth. Got my dream car thanks to him and the team!! More

new to infinity-very satisified We had no previous contact or experience with Infinity. After speaking with John Gregory we made arrangements to meet him and view available new autos We had no previous contact or experience with Infinity. After speaking with John Gregory we made arrangements to meet him and view available new autos. We then leased a QX 50 and are totally satisfied with the dealership, the auto and especially with John Gregory. We feel that he is an excellent representative of your business. Thank You Tom & Pat Brankin More

Great Experience Kash is the best salesperson we have ever worked with. He is professional, honest and keeps his promises. Make sure to ask for him when visiting Motor Kash is the best salesperson we have ever worked with. He is professional, honest and keeps his promises. Make sure to ask for him when visiting Motor Werks in Barrington! More

QX80 Motorwerks Five stars is not enough for the service both Mark and Lorne provided. They were professional and knowledgeable every step of the way. They made the c Five stars is not enough for the service both Mark and Lorne provided. They were professional and knowledgeable every step of the way. They made the car buying experience wonderful. Infiniti is lucky to have both Lorne and Mark representing their brand. More

Wonderful Dealership and Salesperson! I recently purchased an Infiniti QX60 from Motor Werks, and it was a great experience. Every person my husband and I encountered was courteous and pro I recently purchased an Infiniti QX60 from Motor Werks, and it was a great experience. Every person my husband and I encountered was courteous and professional. I felt we bought a beautiful vehicle at a great price. Motor Werks is a must if you are looking for a car. I definitely recommend. Make sure to work with Mark Smith - awesome salesperson! More

Great experience!! Nathan and Fil were great to work with!! Answered all my questions and made purchasing the Jeep such a great experience!!! I'm already recommending Na Nathan and Fil were great to work with!! Answered all my questions and made purchasing the Jeep such a great experience!!! I'm already recommending Nathan to my friends when they need a car. So nice to work with both of them!!! Thank you both for such a great experience!!! I truly appreciate it!! Anne More

Very happy with my Jeep I enjoyed my experience purchasing a car from motorwerks of barrington. In comparison to other dealers in the area, They were much more professional. I enjoyed my experience purchasing a car from motorwerks of barrington. In comparison to other dealers in the area, They were much more professional. when I asked about all pricing options, they gave me the line by line cost of all items and my different options. I appreciated the transparency. Kash and Ali were very kind and easy to work with. I would definitely come back in the future when looking for another car. More

Dishonest and sold car behind my back after running credit DISHONEST, OVERLY RAN CREDIT, DAYS WASTED. Day one spoke with Omar(rep?) and told him I was interested in a Tesla they had. I explained I wanted it a DISHONEST, OVERLY RAN CREDIT, DAYS WASTED. Day one spoke with Omar(rep?) and told him I was interested in a Tesla they had. I explained I wanted it and to consider it sold we agree that I would fill out an online application to prove I was serious. He said he would check with his manager Kolton and make sure he could hold it. We spoke hours later he assured me it was being held and to deal with Kolton now. Spoke with Kolton day 2 really nice guy, polite, empathetic, and kept in touch even late after hours. We spoke about the car being held again and I was assured once more the car was held for me as we wait for numbers to be ran. Sent over to speak with Malik seemed to busy to be polite explained I was declined (which I'm guessing is why he didn't feel like being polite and in a rush to get me off the phone) I said no worries, CONTINUE TO HOLD THE CAR! I would call back in a few hours with secured financing through my bank he AGREES and we get off the phone. If he would have cared to ask or do his job properly I could have put any deposit down or even paid for the car in cash if I knew he would be a liar and sell it behind my back. I spent the next 4 hours speaking to my bank and underwriter providing information to get approved all still assuming this dealership was respectable. I get approved as I knew I would for 3.7% interest and immediately call back since my bank needs to ask some title questions. I speak to another random rep (I'm guessing some random call center that log's and forwards calls since they no clue) she says her screen shows the car has been sold but wasn't sure if that was right and would have someone contact me back...I speak with Kolton he apologizes that it was in fact sold and has me setup to speak with Malik the next day. More wasted time on the phone Malik spends the call backpedaling saying they don't hold cars bla bla just lies and assures me he would call me back with a similar Tesla quoting specs of a car that costs 20k more than the one I was supposed to get. I call him back an hour later asking for his first and last name and to have the inquiries pulled from my credit he says absolutely and that he would call me back...At least he is a consistent liar. No calls back...I appreciate 3 days of my time wasted. My credit getting 7 inquiries from your website shotgunning credit asks and losing trust in what I assumed was a major dealership. I will be posting this to google reviews, dealerrater, Infinity directly, and internally at my work for all employees to stay away. More

Drove from Kentucky for purchase These guys were very informative and helpful. They made the buying process effortless. I've purchased more than 10 cars in my life and they were by fa These guys were very informative and helpful. They made the buying process effortless. I've purchased more than 10 cars in my life and they were by far the best. More