Motor Werks INFINITI

Top shelf dealer. I was a Little put off with surprises on trailer hitch and no 2nd key fob. Little laborius with upsell sales pitch. on trailer hitch and no 2nd key fob. Little laborius with upsell sales pitch. More

Nathan and Filip were wonderful to work with! Nathan created a no pressure environment that allowed us to pick a car we wanted. The process was quick and painless. Both Nathan and Filip were transparent created a no pressure environment that allowed us to pick a car we wanted. The process was quick and painless. Both Nathan and Filip were transparent through the whole process. Highly recommend them! More

Great and Friendly Service Great dealership. There was no pressure from the sales team, and everything is upfront with no hidden fees or anything. I worked with Filip, Dean, Ron Great dealership. There was no pressure from the sales team, and everything is upfront with no hidden fees or anything. I worked with Filip, Dean, Ronald and Nathan, and all four were friendly, respectful, professional and, again, did not try to put any pressure trying to get a me to buy a car (which I did, and love!). Excellent service and a very nice, clean place. I would definitely purchase a vehicle here again. More

I walked into the dealer with no intention to buy. I just wanted to investigate options for termination of my Infiniti Lease prematurely since I exceeded my mileage. My sales person Nathan listened to just wanted to investigate options for termination of my Infiniti Lease prematurely since I exceeded my mileage. My sales person Nathan listened to my thoughts and without any pressure explained the benefits of a 2020 which I requested. He then introduced me to Seth his manager who began some calculations while I took a test drive with Nathan. I loved the Improvements in the 2020 and Seth worked diligently to create a deal I could handle. Moreover he then found a color and equipment I wanted locally. Then Filip in F and I made the signing easy. Never did I feel pressured and felt I could leave at anytime. Nathan really knows the vehicle and did everything he could to explain its operations and features. I even went back a second day to be trained on features unfamiliar like appleplay. I look forward to visiting MW often. More

My experience with MotorWerks was excellent! I was originally contacted by Steve Mink. He patiently followed up with me for 4 months while I decided what I wanted to do. He was extremely friendly, originally contacted by Steve Mink. He patiently followed up with me for 4 months while I decided what I wanted to do. He was extremely friendly, informative and professional. Once I decided to purchase, Seth Gibrick took over to help us get the purchase scenario we needed to move forward. Likewise, he was patient, explained all the numbers thoroughly and was very easy to work with. Finally, the day I took delivery, I met Ali Nauriz. He explained all my options without ever making me feel pressured or uncomfortable. Rather, informed and able to make the right decisions re any service plans, etc... This is my 5th car leased from MotorWerks. I keep coming back because the staff makes it an easy and enjoyable buying experience. Thank you!!! More

Steve and the rest of the crew helped me buy a car long distance.They were honest and a joy to deal with.I can certainly recommend them . distance.They were honest and a joy to deal with.I can certainly recommend them . More

Start to finish excellence We had the best car buying experience with Motor Werks. Registered on line to schedule for a test drive of an Infiniti QX50. Very smooth and informe We had the best car buying experience with Motor Werks. Registered on line to schedule for a test drive of an Infiniti QX50. Very smooth and informed process. Steve Mink and Malik Hussain listened to what was most important to us, and directed us to a great car. Highly recommend them both. The excellence continued in working with Kenny Wadman for the final paperwork process. He was excellent. More

New Car Leasing Experience I recently entered into a new lease for a Q50 Sport. This is my fourth lease of an Infiniti vehicle, although this was the first with MW-Infiniti-Barr I recently entered into a new lease for a Q50 Sport. This is my fourth lease of an Infiniti vehicle, although this was the first with MW-Infiniti-Barrington. My previous three were with a different dealership. Infiniti was my vehicle of choice, but I was surprised to find such a difference in the quality of Infiniti dealerships. I was prepared to lease from the same dealership I had before, I’m glad I didn’t. In particular, I want to recognize the efforts of Nate, Seth and Ali to make my vehicle leasing a positive experience. My wife’s car lease will be up December 2020, and even though she prefers a different vehicle make/model, we will visit a Motor Werks dealership because of my experience at MW-Infiniti-Barrington. Not all dealerships are created equally. Thanks guys. More

My girlfriend and I revisited the MotorWerks INFINITI Barrington dealership on 12/17 - about two months after we purchased a vehicle which was unfortunately deemed a total loss due to an accident. It was Barrington dealership on 12/17 - about two months after we purchased a vehicle which was unfortunately deemed a total loss due to an accident. It was our second time working with Steve and he was very quick to take care of us as he was the first time. Steve provides exceptional service and makes the overall experience easy from start to finish. More

Lied and covered up wrecked car I bought a certified Q50 from them in 2016. It had 10,000 miles and I was told by the dealer it was a demo and I was first on title. I was not infor I bought a certified Q50 from them in 2016. It had 10,000 miles and I was told by the dealer it was a demo and I was first on title. I was not informed the car had been in a front end wreck. Multiple body panels on the front were replaced and welded back into the car. Was also told it had frame damage that was repaired. I never had it inspected closely because the car had 10,000 and they kept the Carfax clean. The accident magically appeared on my Carfax over a year after the collision and well after I already bought the car. Really really shady deal. I had people asking me at the dealer....oh your buying that Q50??? "You'll be first on title". That was a lie because it was titled already to a buyer before me AND they COVERED up a MAJOR accident on the vehicle. What a shady place that I will NEVER do any business with again. I SHOULD get lawyers involved but its not worth it. I traded my Q50 away and washed my hands of it. Don't trust what they say without investigating their claims and have a body shop look over any used car here. They'll put stuff on the lot before the Carfax catches up to the collision being reported. More