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Motor Werks INFINITI

Barrington, IL

4.9
680 Reviews
Motor Werks INFINITI | From Digital to your Driveway | Motor Werks @ HOME Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At Motor Werks INFINITI, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. Motor Werks INFINITI | A Motor Werks Dealership *At home delivery, test drive, and service pick-up/delivery is free of charge within 50 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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1475 S Barrington Rd

Barrington, IL

60010

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Showing 680 reviews

January 07, 2020

Start to finish excellence We had the best car buying experience with Motor Werks. Registered on line to schedule for a test drive of an Infiniti QX50. Very smooth and informe More

by ronaldpg2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Wadman - Finance Manager, Malik Hussain, Steve Mink
Jan 07, 2020 -

Motor Werks INFINITI responded

Thank you for sharing your feedback with us. We are thrilled you enjoyed working with Steve and Malik. Our INFINITI team is very customer focused. Thank you for choosing us to earn your business. Welcome to the Circle.

December 26, 2019

New Car Leasing Experience I recently entered into a new lease for a Q50 Sport. This is my fourth lease of an Infiniti vehicle, although this was the first with MW-Infiniti-Barr More

by tgrudichak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Nauraiz, Nathan Baginski, Seth Gibrick
Dec 30, 2019 -

Motor Werks INFINITI responded

Thank you for taking the time to share your feedback with us. We are happy to hear that you truly enjoyed working with us and experiencing the difference in the car buying experience. This expands to every point in the dealerships. We look forward to earning your loyalty and working with you again. Welcome to the Circle.

December 17, 2019

My girlfriend and I revisited the MotorWerks INFINITI Barrington dealership on 12/17 - about two months after we purchased a vehicle which was unfortunately deemed a total loss due to an accident. It was More

by jhall
Recommend Dealer
Yes
Employees Worked With
Steve Mink, Filip Greda
Dec 18, 2019 -

Motor Werks INFINITI responded

We are sorry that your vehicle was totaled but hopefully everyone was fine. We are thrilled you were happy with your experience working with Steve. Thank you for choosing us to work with again. Enjoy the new purchase and thank you for being in the Circle.

December 16, 2019

Lied and covered up wrecked car I bought a certified Q50 from them in 2016. It had 10,000 miles and I was told by the dealer it was a demo and I was first on title. I was not infor More

by Shaun Burnette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Motor Werks INFINITI responded

We understand your frustrations however, Carfax is a 3rd party vendor supplying vehicle information to the consumer and vehicle industry. No dealership or individual can tamper with reporting. It is not unusual for a reporting to show up much later. This is due the increase of repair shops and such joining the Carfax reporting system. Dealerships have no control on what or when a reporting will appear on Carfax. Thank you.

December 16, 2019

Leased a new Q50 from Motorwerks Infiniti Barrington I'm a repeat client, this time working with Chad Simon, Steve Mink, Seth Gibrick and Ali Nauraiz. I had been rear-ended and my previous car was total More

by Seth Erlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Simon, Ali Nauraiz, Steve Mink, Seth Gibrick
Dec 18, 2019 -

Motor Werks INFINITI responded

We are happy that you enjoyed the overall experience working with Steve and the Team. Thank you for taking the time to share your feedback with us. We appreciate you choosing us to earn your business. Welcome to the Circle.

December 16, 2019

Mark and Fil are amazing. Honest people who listen to your questions and concerns. They got back to us quickly to answer our questions and worked hard to ensure our complete satisfaction. We will definit More

by Christine T
Recommend Dealer
Yes
Employees Worked With
Mark Smith, Filip Greda
Dec 18, 2019 -

Motor Werks INFINITI responded

Thank you for sharing your feedback with us. We are thrilled you were happy with your experience working with Mark and Filip. Enjoy and Welcome to the Circle.

December 10, 2019

My engine blew in my car and really needed a new car asap. I called infinity in Barrington and was connected with Steve Mink. When I came in he already had a list of suv that matched what I was looking More

by Bennick51
Recommend Dealer
Yes
Employees Worked With
Steve Mink
Dec 12, 2019 -

Motor Werks INFINITI responded

Thank you for sharing your feedback with us. We are thrilled you enjoyed the experience working with us. Welcome to the Circle.

December 05, 2019

It was a pleasure to work with Dean and Filip. They were knowledgeable and efficient. So far we are very pleased with the car we purchased at Motor Werks of Barrington. More

by Bob P
Recommend Dealer
Yes
Employees Worked With
Dean Dmitri, Filip Greda
Dec 12, 2019 -

Motor Werks INFINITI responded

Thank you for sharing your feedback with us. We are thrilled you enjoyed the experience working with us. Welcome to the Circle.

December 03, 2019

Very nice and friendly! We found a car on Saturday morning and were driving it back to Wisconsin that evening! Fast and easy transaction. The guys were very easy to work with More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Nauraiz, Malik Hussain, Steve Mink
Dec 12, 2019 -

Motor Werks INFINITI responded

Thank you for sharing your feedback with us. We are thrilled you enjoyed the experience working with us. Welcome to the Circle.

December 01, 2019

Amazing experience! This is my first experience at MW and it was perfect. Mark Smith goes beyond customer service. He builds long term relationships. I've never been so More

by mirandaadriana2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Smith
Dec 12, 2019 -

Motor Werks INFINITI responded

Thank you for choosing us to earn your business. We are thrilled your experience working with Mark was perfect. Our customer's experience is a priority and we strive to exceed expectations. Congratulations on your purchase and Welcome to the Circle.

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