Back

Motor Werks INFINITI

Barrington, IL

4.9
680 Reviews
Motor Werks INFINITI | From Digital to your Driveway | Motor Werks @ HOME Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At Motor Werks INFINITI, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. Motor Werks INFINITI | A Motor Werks Dealership *At home delivery, test drive, and service pick-up/delivery is free of charge within 50 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
Contact Dealership

1475 S Barrington Rd

Barrington, IL

60010

Directions

Filter Reviews by Keyword

By Type

Showing 680 reviews

February 07, 2021

Steve Mink helps us buy our new QX50. He came in on an off day during snow to make sure my daughter could check out the car. More

by dfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mink
Feb 08, 2021 -

Motor Werks INFINITI responded

Congratulations on the purchase of your QX50. We are thrilled you were happy with yours and your daughter's experience working with Steve. Thank you for choosing us to earn your business. Enjoy your QX50. Welcome to the Circle.

January 31, 2021

Steve Mink is the man to go to if you need a car, I already knew what I wanted and he made the process simple and easy More

by tjbart3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mink
Feb 01, 2021 -

Motor Werks INFINITI responded

We are thrilled to learn you were happy and enjoyed your purchasing experience working with Steve. Thank you for taking the time to share your wonderful feedback and choosing us to earn your business. Congratulations on your vehicle purchase! Welcome to the Circle.

December 24, 2020

We bought our Infiniti from John Gregory in 1913 who was very helpful to us. When I brought it in for servicing on Dec. 9th, Kira Kuszynki was the person who I dropped off the car with. I was buying new t More

by rjhamh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Motor Werks INFINITI responded

Thank you for taking the time to share your feedback with us. We are thrilled you were happy wit your experience working with John and Kira. Thank you for choosing us to earn your business. Our customer's experience is very important to us. Welcome to the Circle.

December 19, 2020

To Steve Mink our sales person, Eileen and I want to compliment you on the great service today and the help to get through all the simple issues we had with the financing details. Plus you're an excelle More

by Dano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The head of financing. He provided excellent service to us., Steve Mink
Dec 30, 2020 -

Motor Werks INFINITI responded

We appreciate you taking the time to share your feedback and letting us know how you felt about your experience working with us. We are thrilled Steve provided the attention and care that provided confidence and comfort in your purchase. Congratulations on your Lexus NX 200t F Sport! The customer experience is very important to us. We don't sell vehicles. We are helping our customers find and purchase a vehicle that fits their needs and wants. It gives us great pleasure to do this. Thank you for choosing us to earn your business. We are happy to hear you both love the vehicle! Welcome to the Circle.

December 14, 2020

I have been dealing with this dealership since 1997 and have been very happy with the service and the people that work there! This past weekend I traded my 2 door coupe for a 4 door sedan and Dean was very More

by GopiD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kira Kuszynski, Dean Dimitri
Dec 14, 2020 -

Motor Werks INFINITI responded

Thank you for taking the time to share your wonderful feedback on your experience with us. We are thrilled that Dean provided the customer service that makes it worthwhile to come from Kansas since 1997. Thank you for being a loyal customer of our dealership. We look forward to continuing to earn our business for years to come. Enjoy our Sedan! Thank you for being in the Circle.

December 13, 2020

We purchased the car from out of state and Dean was the best! Extremely communicative, patient and professional and made the process easy! Highly recommend! More

by avery_roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Dimitri
Dec 14, 2020 -

Motor Werks INFINITI responded

We are thrilled you were happy with your out of state buying experience working with Dean. Thank you for choosing us to earn your business and sharing your feedback with us. Enjoy your vehicle.. Welcome to the Circle.

December 09, 2020

Verry nice people, personable would reccomend to anyone. Best dealer experience. Was patient with me. Im a 1st time buyer. Never felt pressured to buy the car. More

by Bigsteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Dimitri
Dec 10, 2020 -

Motor Werks INFINITI responded

Thank you for taking the time to share your feedback with us. We are thrilled we delivered the best buying experience. That is our number one priority. Thank you for choosing us to earn your business. Congratulations on your vehicle purchase. Welcome to the Circle.

December 04, 2020

The salesman, John Gregory, was patient and kept in touch via phone, email, and text through out the entire process. When there was a glitch with the financing the dealer was flexible and understanding. My o More

by Ctlonghorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kowalkowski
Dec 07, 2020 -

Motor Werks INFINITI responded

Thank you for sharing your feedback with us. We are thrilled overall you were happy with the experience working with John. We did forward your feedback to the GM of INFINITI. Warranty coverage is typically covered during the finance process. Thank you for choosing us to earn your business. Congratulations on the purchase of your vehicle. Welcome to the Circle.

December 02, 2020

Dean was very helpful and knowledgeable with the vehicle purchase, it’s specific features and the financing. He works very hard making the buying experience enjoyable for the customer. If I need another veh More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Dimitri
Dec 02, 2020 -

Motor Werks INFINITI responded

Thank you for sharing you wonderful feedback with us. We are thrilled you were happy with the experience working with Dean. Providing enjoyable and comfortable experience working with us is a priority. Thank you for choosing us to earn your business. Welcome to the Circle.

December 01, 2020

Everyone was very friendly and professional. Nice and clean mall. Loved the Starbucks. We were pleased that you followed CDC guidelines for keeping healthy during this pandemic. More

by Ldferrigan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Mink
Dec 01, 2020 -

Motor Werks INFINITI responded

Thank you for taking the time to share your feedback with us. We are thrilled you were happy with the experience working with Steve. We take our customer's experience and safety with great respect. Thank you for choosing us to earn your business. Welcome to the Circle.

...
17
...