Motor Werks Honda - Service Center

The last service was a very good experience. Pick up car and drop when done was timely and useful. Pick up car and drop when done was timely and useful. More

Excellent service, clean shop, friendly employees, trustworthy. I never hesitate to take my car there for service. trustworthy. I never hesitate to take my car there for service. More

Motor Werks did a great job detailing our minivan. They managed to get rid of every single strand of dog hair. It looks brand new! They managed to get rid of every single strand of dog hair. It looks brand new! More

My Honda dashboard showed low tire pressure, so I drove to Motor Werks Honda service. I sat there for two hours and the service guy said they checked and the tires were fine. I drove the car home, parked i to Motor Werks Honda service. I sat there for two hours and the service guy said they checked and the tires were fine. I drove the car home, parked it in the garage, went in vacation for a week, and when I returned the tire was flat, resting on the rim, undrivable. Honda Roadside Assitance towed it back to Motor Werks Honda (thank you Honda!) and after 2days Motor Werks said I needed 2 new tires for balance. I told them I’d just replaced a different tire 3 months earlier when I ran over a nail, and to rebalance with that one. They did, but charged for $50 more for the exact same tire I’d purchased from another dealership 90 days earlier. To top it all off, they wanted an additional 3% to use my credit card! Incompetent and sneaky, not what I want in a car dealership or service. More

My questions were answered and my service took no time at all. That’s all I got. all. That’s all I got. More

Had a basic service done as well as a recall. Only issue was they did not dicier the interior panel below the glove compartment and it came loose. Had to go back to have it properly installed. Only issue was they did not dicier the interior panel below the glove compartment and it came loose. Had to go back to have it properly installed. Damla took good care of me though and was apologetic. She also gave me a card for an upgraded car wash. More

For the first time ever , I was LIED to and treated with DISHONESTY at Motorwerks. On Monday 08/14/23 I spoke w Honda service advisor as I knew the 100k service is expensive and wanted to know the cost . DISHONESTY at Motorwerks. On Monday 08/14/23 I spoke w Honda service advisor as I knew the 100k service is expensive and wanted to know the cost . He told me 833.57. At no time did he tell me there would be a 3% service charge for paying by credit card. I made an appt for Wednesday 08/16/23. When I dropped the car off he did not tell me they would be charging more than 833.57 and again no mention of a 3% service charge for paying by credit card. My first clue should have been only one other car in the service area at 7am when I arrived. One usually has to wait as its always been very busy first thing in the morning. After and only after the work had been performed was I told about a 3% service charge for credits cards and to my shock a higher price than what was quoted on Monday. Most people don't have 800.00+ dollars laying around . Had I been told this upfront , I would have waited til I had the cash. So basically my choices were to wait 4 weeks for the cash and have no car or pay their 3% fee . It was having my car held hostage. In the end my bill was 885.54 after a quote of 833.57 . A 51.97 difference ! It is slippery slope when dealerships lie to a customer. What else have they lied to me about ? Did they really do the services they billed me for ? Did they do them correctly ? I DO NOT TRUST THEM anymore. I've been coming here for over 20years and was never lied to or cheated before today. A web search after picking up my car explained everything. They are UNDER NEW OWNERSHIP. I WILL NEVER BRING MY CAR HERE AGAIN. More

Very responsive and professional! Work was done as requested. Perplexed as to why a large business requires a 3% fee for a credit card. Very frustrating! Work was done as requested. Perplexed as to why a large business requires a 3% fee for a credit card. Very frustrating! More

Great service and advisor They arrange for drop off and pick up Fixed my starter working properly now Special thanks to service pick up Fixed my starter working properly now Special thanks to service More

Always get the best service at Motor Werks Honda. Friendly people, and I always know the job is done right. Friendly people, and I always know the job is done right. More