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Motor Werks Honda - Service Center

Barrington, IL

4.4
156 Reviews

156 Reviews of Motor Werks Honda - Service Center

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September 07, 2023

Motor Werks is a great dealership. The problem I have is with their service charges! Labor charges are outrageous. More

by lynda.pollak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback with us. We are thrilled that Evans provided a great service experience. Thank you for choosing us to earn your business. Driven by You

September 06, 2023

Professional, knowing, caring, respectful. Thankful for free pickup and return for service. I would deeply appreciate a copy of Owners Guide More

by hmfreise
Recommend Dealer
Yes
Employees Worked With
AJ and lady service team member
Sep 08, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your rating. We are thrilled that our team earned a 5 star rating from your experience working with us. Thank you for choosing us to earn your business. Driven by You

September 05, 2023

Great Service, on a timely manner. Damla was on point with keeping me updated throughout the process More

by Dropphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damla Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Damla provided a great service experience. She takes great pride in providing the best customer service. Thank you for choosing us to earn your business. Driven by You

September 05, 2023

Hands down the BEST service advisor I’ve had at any dealership I’ve gone to. I always use Damla for servicing my Honda’s. Keep up the great work and thank you! More

by suhaoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damla Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Damla provided a great service experience. She takes great pride in providing the best customer service. Thank you for choosing us to earn your business. Driven by You

September 05, 2023

She was very informative on all the questions I asked regarding car parts and such. Would go again for her! More

by aylaguzeldere42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damla Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Damla provided a great service experience. She takes great pride in providing the best customer service. Thank you for choosing us to earn your business. Driven by You

September 02, 2023

The last service was a very good experience. Pick up car and drop when done was timely and useful. More

by bgraziella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damla Alkan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Damla provided a great service experience. She takes great pride in providing the best customer service. Thank you for choosing us to earn your business. Driven by You

September 01, 2023

Motor Werks did a great job detailing our minivan. They managed to get rid of every single strand of dog hair. It looks brand new! More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Williams
Sep 05, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Logan provided a great service experience. He takes great pride in providing the best customer service. Thank you for choosing us to earn your business. Driven by You

August 31, 2023

Excellent service, clean shop, friendly employees, trustworthy. I never hesitate to take my car there for service. More

by jalanebeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akima
Sep 05, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Akema provided a great service experience. He takes great pride in providing the best customer service. Thank you for choosing us to earn your business. Driven by You

August 29, 2023

My questions were answered and my service took no time at all. That’s all I got. More

by Janj211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Williams
Aug 30, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that you had a great experience working with Logan and the services he provided. Thank you for choosing us to earn your business and trust. Driven by You

August 29, 2023

My Honda dashboard showed low tire pressure, so I drove to Motor Werks Honda service. I sat there for two hours and the service guy said they checked and the tires were fine. I drove the car home, parked i More

by CherryCargoCarrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t blame an employee for this dealership’s faults
Sep 05, 2023 -

Motor Werks Honda responded

Thank you for reaching out we have advised our Honda GSM and service manager of your concerns. We would like to investigate further could you please contact AnaMaria 847-381-8900. Thank you for reaching out

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