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Motor Werks Honda - Service Center

Barrington, IL

4.4
162 Reviews

162 Reviews of Motor Werks Honda - Service Center

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January 09, 2024

Handled very professionally and efficiently. The communication and follow up was excellent. My vehicle was not purchased at this dealership. I am from Florida and was visiting relatives. Came in More

by Binfordcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Croke
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Jan 10, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with Motor Werks Honda Service Department and Your Advisor, Molly Croke. We are glad we were able to assist you with your vehicle while visiting from out of state. We welcome the opportunity to assist you with our Out of State Process next time you are in the Market. Driven by You.

January 08, 2024

Best in class service among all other dealers in Northwest suburbs. Vehicle was cared for nicely. More

by Abhishek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with Motor Werks Honda and Evans Marinakis. Thank you for the opportunity to assist you with the maintenance on your vehicle. Driven by You.

January 08, 2024

They are always very kind and on time. They truly treat you like they value you. More

by jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Willner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your recent experience with Motor Werks Honda and Certified Client Advisor, Kurt Willner. We are thrilled that you felt "Valued" in our One and Only Sales Process. Driven by You.

January 01, 2024

Salesman was awesome. The customer service and issue handling was terrible! They actually told me I didn't buy an expensive enough model to get a loner.... More

by Danny L
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Aramburo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 22, 2023

We had a problem on the first visit, by I greatly apreciate their effort to make everything right. More

by YT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levent
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Jan 31, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with Motor Werks Honda and Service Manager, Levent Oner. We appreciate the opportunity to address your concern and are thrilled that we were able to " make everything right." Driven by You.

December 07, 2023

First visit as this dealership and they did a good job with oil change and inspection. I will go there again. Only issue is getting hold of service advisor to ask specific question before making an appo More

by pmpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback. We are actively improving our Process to always improve your experience with us. We also have a Full Time Scheduling Staff to assist you with your appointments during all hours of operation. Driven by You.

December 06, 2023

Evan, was awesome as a service manager! !! He was thorough, kept me current about what was being serviced. I felt very comfortable with him. On top of everything else he is a great guy! More

by ajc27225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys at vehicle loaner were very pretty and courtesy
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Dec 14, 2023 -

Motor Werks Honda responded

Thank you for sharing your experience with Motor Werks Honda Service and Evans Marinakis. We look forward to assisting you with your continued maintenance of your vehicle. and your Confidence with us. Driven by You.

December 04, 2023

I came in for service and Honda created a problem that didn’t exist beforehand. Very disappointing experience. I spent over $1000 for typical maintenance and now I have to solve this problem. More

by robert.kraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hassan Abbas
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December 03, 2023

Will recommend Motorwerkz to my friends. they took good care of me when they picked up my car at joke and send a loaner for me to use at work. ⭐️⭐️⭐️⭐️⭐️ More

by raymond_ibias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Croke
Report | Print
Jan 31, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback on Motor Werks Honda Service Department. We are glad that you were able to take advantage of one of our several substitute Transportaion options while your vehicle was being serviced. Our Service Schedulers are always available to assist you with your appointment needs. Driven by You.

December 01, 2023

Good place have been here for 13 years and I enjoy coming back and seeing the new cars More

by mj45way
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Croke
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