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Motor Werks Honda - Service Center

Barrington, IL

4.5
161 Reviews

161 Reviews of Motor Werks Honda - Service Center

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August 03, 2023

Service was phenomenal. Very accommodating and good communication. Felt well taken care of and nice customer service. More

by Jjlantin
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Willner
Aug 07, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Kurt exceeded your expectations and provided a great buying experience. He takes great pride in providing his customers with the best experiences. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You

July 28, 2023

Good people, good work, only reason with a four star was because plastic rivet were not properly placed back in. More

by Fakir jaffrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Greda, Adam Weller
Aug 07, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback. We are thrilled you had a great experience working with our team. Thank you for choosing us to earn your business. Driven by You

July 28, 2023

Totally different dealership than when I first came here in 2002. Customer service is no longer a priority. No confidence in mechanics skills. Nobody cares anymore. There is no longer anything that sets thi More

by Rbaird8823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never know - always someone new
Aug 07, 2023 -

Motor Werks Honda responded

Thank you for reaching out. We have been advised that our service manager has been in contact with you. If you should have any further questions please contact Levent 8473818900

July 25, 2023

Great customer service, however will only bring vehicle for recalls due to credit card convenience fee More

by brookestreater23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Williams
Jul 29, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Logan provided a great service experience. Thank you for choosing us to earn your business. Driven by You

July 25, 2023

Fantastic service, great follow up, timely responses and just great overall experience. Highly recommend to others More

by roseogden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damla Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Damla provided a great service experience. She takes great pride in providing the best customer service. Thank you for your recommendation and for choosing us to earn your business. Driven by You

July 21, 2023

Poor communication and service. Customer was told by service agent Damla Alkan that it would take 2 hours for oil change. It took nearly 4 hours while the customer waited. Service a More

by Rsimari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damla Alkan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damla
Jul 24, 2023 -

Motor Werks Honda responded

Thank you for reaching out please contact our customer relations Lead 224-288-6106, our Service manager would like to get in contact with you regarding your most recent visit

July 19, 2023

Service department is very thorough and does nice work. Any issues, they work to resolve. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Williams
Jul 21, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Logan provided a great service experience. They take great pride in providing the best customer service. Thank you for choosing us to earn your business. Driven by You

July 17, 2023

Terrific service. from Motor Werks Honda. Car is working great. Jason was very helpful and gave us excellent advice. Thanks Team. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
Jul 17, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Jason provided a great service experience. He takes great pride in providing the best customer service. Thank you for choosing us to earn your business. Driven by You

July 12, 2023

It was a longer wait, but glad that work was done. Logan Williams did a great job. More

by lynda.caselton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Williams
Jul 17, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Logan provided a great service experience. He takes great pride in providing the best customer service. Thank you for choosing us to earn your business. Driven by You

July 07, 2023

I brought my car in for an oil change. Logan was great! For someone so young, he was very professional, courteous and just a nice young man. I would gladly coordinate with him again. More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Williams
Jul 11, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with us. We are thrilled that Logan provided a great service experience. He takes great pride in providing the best customer service. Thank you for choosing us to earn your business and trust. Driven by You

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