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Motor Werks Honda

Barrington, IL

4.8
2,692 Reviews
Motor Werks Honda | From Digital to your Driveway | Motor Werks @ HOME Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At Motor Werks Honda, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. Motor Werks Honda | A Motor Werks Dealership *At home delivery, test drive, and service pick-up/delivery is free of charge within 50 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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1475 Barrington Rd

Barrington, IL

60010

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Showing 2,692 reviews

July 19, 2021

Fil was very attentive. He worked hard to get me the best rate possible for my new car. I appreciate the time he took to get me service packages that would help me take good care of my vehicle. So easy More

by 7akail1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Greda
Jul 26, 2021 -

Motor Werks Honda responded

Congratulations on the purchase of your new BMW. Thank you for taking the time to share your feedback with us. We are thrilled you enjoyed your experience working with Filip and the assistance he provided with your purchase. Thank you for choosing us to earn your business. Welcome to the Circle.

July 18, 2021

Thank you Jim for your help with selling me my HRV. I have been to several car dealerships and have dealt with several salesmen. Motor works and you by far where the best. Very personable not pushy . It More

by Conlar923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2021 -

Motor Werks Honda responded

Congratulations on the purchase of your new HRV! Thank you for taking the time to share your wonderful feedback with us. We are thrilled you enjoyed the experience working with Jim. Thank you for choosing us to earn your business. Welcome to the Circle,.

July 17, 2021

This was by far the best dealer experience I have ever This was by far the best dealer experience I have ever had. There was absolutely no pressure to buy anything I didn’t want. I worked with Anthony an More

by Laura Stieglitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Juliano
Jul 26, 2021 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback with us on your experience. We are thrilled you enjoyed working with Anthony and Aaron on the purchase of your vehicle. Thank you for choosing us to earn your business. Congratulation on your new vehicle. Welcome to the Circle,

July 16, 2021

Anthony Juliano made my experience of leasing easy, fast and joyful. Anthony is a great person and great at his job. I appreciate the time he took and the way he treated me. Thank you, Nicky Latos More

by Nclk58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Juliano
Jul 16, 2021 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback with us. We are thrilled you enjoyed the experience working with Anthony and the assistance he provided. Thank you for choosing us to earn your business. Congratulations on the leasing of your vehicle. Welcome to the Circle.

July 16, 2021

Bought a certified 2018 Honda Ridgeline on June 29th from this dealership. Started to notice a noise coming from the vehicle on the expressway. IT was a loud whistling sound coming from the dashboard. I had More

by Steven Radziszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Cano, Manuel Sosa, Jason Glasby, Tamara Holtke, Kelly Novaczyk
Jul 26, 2021 -

Motor Werks Honda responded

Thank you for reaching out to us. Your vehicle performs as it should within the law of speed limits. Video you provided indicated the vehicle was being driven in excess of 30 mph over the limit (100+ mph). The vehicle does not produce any noises at the highest speed dictated by law. We will not and cannot drive a vehicle outside of the limits of the law. Our loaner vehicle should not have been driven at this high speed as well. This is an endangerment to others on the road. Our expectations are the customer will operate our vehicle with in the laws. In addition, our loaners are 3 years newer, less miles and the model you drove was not the same as the vehicle purchased. We stand by our reputations that has been built by our customers and staff., The vehicle that was purchased was inspected and in complete working order and performance. The sun roof was operating properly as well. Again, this vehicle performed as it should under the condition of legal speed limits as it should. Thank you.

Jul 26, 2021 -

Steven Radziszewski responded

So if cars are not allowed to drive that fast shouldn't dealers, car manufacturers have them governed at a certain speed. Also what's the point of your dealership having a dozen Lamborghini/ Ferrari on the lot so buyers can drive them at no more than 65 mph on the road. Your sales manager told me he takes the vehicles on the backroads and takes them up to 140 mph. Im sorry but vehicles that can drive at higher speeds should not be making any noise at all. Unfortunately this just sounds like a bunch of excuses not to do any work on the vehicle after it's been sold. And with the sunroof I am glad to see finger marks underneath glass showing you guys tried to have it sit flush by pushing up agianst it. Meaning that there is an issue with the sunroof, and instead of replacing it you guys tried to put a bandaid on it. Thankfully i didn't budge on the warranty your sales rep tried forcing down my throat. Especially if this is how you handle customer issues on vehicles that you guys sell. Just want to add that I am being told that after a certain speed by law, example speed limit on expressway 65 that motorwerks does not guarantee the vehicle to work properly as it should be if over speed limit because the law protects it? That sounds like a great sales pitch for a dealership which brands about there customer service.

Jul 26, 2021 -

Motor Werks Honda responded

We abide by the speed limit laws. We will not drive a vehicle over the speed limit at 100 mph. Your vehicle is CPO. We found nothing wrong with the vehicle and performs as it should. What our staff does on their own time and own vehicles is not our concern. There was nothing found faulty with your sun roof. Finger prints if present would indicate that the sun roof was looked at., The warranty is based on the manufacturer guidelines. Vehicles are tested by the manufacturer under several conditions. Driving a vehicle in illegal situations is certainly the consumers choice but the vehicle operates as it should by manufacturer standards. As suggested by our service department, this being a CPO vehicle. You can take it to any Authorized Honda Dealership that want to break the speed limit law at 100mph for a 2nd opinion. We will not put the safety of our staff or the public at risk to drive at that speed. You can spin the explanation how you wish to reflect negatively. However, we are a responsible dealership and we value our integrity. Thank you

July 15, 2021

Great car at a great price. Rad was great in assisting with everything. I definitely recommend working with him. He's always responsive with questions and getting pictures over to you. Just wish the paper More

by Nick S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rad Arsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback with us. We are thrilled you enjoyed the experience working with Rad and the assistance he provided. Thank you for choosing us to earn your business. Congratulations on the purchase of your vehicle. Welcome to the Circle.

July 09, 2021

Motor Werks Honda is the best. Anthony Juliana remembers and takes care of his customers. It's prices cannot be beat and they are bottom line honest without haggling. There is no pressure and you can trust More

by Lee Grossman
Recommend Dealer
Yes
Employees Worked With
Anthony Juliano
Jul 12, 2021 -

Motor Werks Honda responded

Thank you for sharing your wonderful feedback with us. We are thrilled you enjoyed the experience working with Anthony. He truly enjoys working with his customers in assisting them in their vehicle purchase. Thank you for choosing us to earn your business. Welcome to the Circle.

July 07, 2021

I’m so happy a place like MotorWerks exists! They make car buying easier than I thought possible. Anthony Juliana put his hands on just the right Honda Civic for me and Aaron Bulinski came through with th More

by Mina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Juliano
Jul 08, 2021 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback with us. We are thrilled Anthony and Aaron provided great customer service on your vehicle purchase. Congratulations on your Honda Civic! Thank you for choosing us to earn your business. Welcome to the Circle.

July 07, 2021

We having been working with Motor Werks Honda since 2003. The team always works hard to find exactly what we are looking for even if different client advisors. They have twice sold/leased to us two cars on More

by tms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Juliano, Manuel Sosa, Jason Glasby
Jul 08, 2021 -

Motor Werks Honda responded

Thank you for sharing your wonderful feedback with us. We are thrilled you have been happy working with Aaron and Anthony for your vehicle purchase/leases. Thank you for being a loyal customer and choosing us to earn your business since 2003 for sales and service. We appreciate you sharing you suggestion. Welcome to the Circle.

July 06, 2021

Ann Marie Horn is the best salesperson ever! We love our new Honda and Hank our new horn with Ann Marie any day! Great Job!! More

by dkd5960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Horn
Jul 06, 2021 -

Motor Werks Honda responded

Thank you for sharing your feedback with us. We are thrilled you were happy working with Anna Marie and the assistance she provided for your vehicle purchase. Thank you for choosing us to earn your business. Congratulations on your new vehicle purchase! Welcome to the Circle.

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