
Motor Werks Honda
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I am redoing my review, as these guys have went ABOVE and BEYOND their services with me as a distant customer. Much more than any other typical dealership would! Back in March 2021 I spoke to a gentlemen BEYOND their services with me as a distant customer. Much more than any other typical dealership would! Back in March 2021 I spoke to a gentlemen named Rad about a Mercedes Benz GLA45 that I was highly interested in. I live in STL so I was at a distance when purchasing this car. I ended up buying the vehicle and was told I would have within a month or so after the vehicle has made its check out with their inspections etc. First issue they helped fix: During transit to their dealership, they received the car with the spoiler ripped off the vehicle. Causing damage to the car that had me wait longer to receive the car, this was out of their control, and their services were great as they compensated me with a rental here in STL since I was out a car (my previous vehicle was totaled out) so I needed something to drive. I appreciated Geno for covering those costs for me! They still ended up having to send me the vehicle without a spoiler attached due to parts they were waiting on. But over-nighted everything as soon as it reached their facility. Car's spoiler is in perfect condition now and looks flawless. Second issue they have helped fix and solve: Once I finally had the spoiler issue solved and the car was in my possession I took the vehicle to my local dealership to have it pass Missouri Emissions. It Failed. The ECU read that their was issues with the catalytic converter programming error. Even though it was all in tact and the catalytic converter was installed. The local dealership ended up flashing the ECU, this unleashed multiple thrown codes, which now made the vehicle undrivable. Boost error codes, throttle error codes, etc. The car is drivable but will need a retune. The dealership has reached back out and have agreed to pay 90% of the tuning fee's to get the vehicle back to spec and legal to drive in the state of Missouri. Very grateful to be treated as a valuable customer, these guys have done an excellent job to go above and beyond to find a solution to help with this vehicle purchase. THANK YOU!! A+ More
Jim's great personality made him easy to work with. He was most accommodating. He kept us informed about the status of our car. It arrived as scheduled. This is our third Honda Pilot. We keep com He was most accommodating. He kept us informed about the status of our car. It arrived as scheduled. This is our third Honda Pilot. We keep coming back because we like Motor Werks Honda. The service department is outstanding. More
The pressure to sell additional services is one big reason why people hate buying cars. Ron did a good job trying to sell me on it. As did Red, but that is a dealbreaker fir me. reason why people hate buying cars. Ron did a good job trying to sell me on it. As did Red, but that is a dealbreaker fir me. More
Excellent customer service especially during this unprecedented time with new car inventory. Highly recommend Motorwerks of Barrington. unprecedented time with new car inventory. Highly recommend Motorwerks of Barrington. More
Was a seamless experience from start to finish. We worked with Anthony Juliano, and he was extremely responsive, kept us up-to-date as our car was being built, and was overall a pleasure to work wi We worked with Anthony Juliano, and he was extremely responsive, kept us up-to-date as our car was being built, and was overall a pleasure to work with, would recommend him to friends. More
I worked with Ron and he was wonderful! We did not have an ideal situation and he was very patient and accommodating, as was his GM. He was such a pleasure to deal with, which lead to a gre We did not have an ideal situation and he was very patient and accommodating, as was his GM. He was such a pleasure to deal with, which lead to a great car buying experience! I am looking forward to my relationship with Motor Werks. More