Motor Werks Cadillac - Service Center

All Questions Answered----Complete Satisfaction I did have some questions about reduction in air pressure, especially in my right front tire. One of the service associates , Mr. Quinn , took the ti I did have some questions about reduction in air pressure, especially in my right front tire. One of the service associates , Mr. Quinn , took the time to alleviate my concerns. He is most knowledgeable and patient. In addition he gave me the phone number for Cadillac customer care which I appreciated. Motor Werks' outstanding reputation is well deserved. Dr. Larry J. Powitz More

Good service - as expected. Brought my new Cadillac in for a number of items. Top tech worked on my car. Reviewed all issues and everything was done in timely fashion. Comfortab Brought my new Cadillac in for a number of items. Top tech worked on my car. Reviewed all issues and everything was done in timely fashion. Comfortable waiting area and courteous service. But, honestly, I expected nothing less. And, I got a car wash to boot!!! More

SRX-Service for Mileage& Recall Motorwerks Cadillac has a great service department. Knowledgeable, friendly and very professional. I have purchased 6 Cadillacs from Motorwerks Ca Motorwerks Cadillac has a great service department. Knowledgeable, friendly and very professional. I have purchased 6 Cadillacs from Motorwerks Cadillac since early 2003 and always used the Service Department. Great people to do business with. More

Service visit As always, my service experience was great. The service was finished earlier than I expected. As usual, the car was washed, dried and driven to the As always, my service experience was great. The service was finished earlier than I expected. As usual, the car was washed, dried and driven to the front of the building. More

1st Service Timely, professional and friendly. Nothing fancy for the waiting room but serviceable. Saturday hours would add a level of convenience. Estimated t Timely, professional and friendly. Nothing fancy for the waiting room but serviceable. Saturday hours would add a level of convenience. Estimated time was an hour (oil/tires) and an hour it was even with recall service, which was unplanned. More

very friendly and courteous Handled very professionally. Brian was very helpful and friendly. Worked done in a timely fashion. Was a pleasant experience. The only complaint is t Handled very professionally. Brian was very helpful and friendly. Worked done in a timely fashion. Was a pleasant experience. The only complaint is that this review needs to be 25 words, which it should be now. More

Great Help above and beyond My 2013 XTS would not start. Called On Star - they connected me with Cadillac Worldwide Road service who arranger a tower. I request they contact Mo My 2013 XTS would not start. Called On Star - they connected me with Cadillac Worldwide Road service who arranger a tower. I request they contact Motorwerks as I needed a loaner car and it was just after business hours. Cindy helped me although she was the bookkeeper and everyone who could authorize a loaner had left for the day. She stayed late to help me when I arrived in the tow truck with the vehicle and had arranged to get approval for a loaner and she took care of all the necessary paperwork. She was great ! Thanks! More

Thank you. Service was perfect. Brian is always very helpful. Loaner was available for me. Car finished as stated clean and all accomplished. Thank you very m Service was perfect. Brian is always very helpful. Loaner was available for me. Car finished as stated clean and all accomplished. Thank you very much. More

Service is always great at Motor Werks! I have been dealing with Motor Werks for over 20 years and have always had great service. I have bought 3 cars there and I wouldn't go anywhere else I have been dealing with Motor Werks for over 20 years and have always had great service. I have bought 3 cars there and I wouldn't go anywhere else for service. More

Your service department always go beyond what I bring my car in for. I would recommend them highly. When a loaner car is needed or a ride to my office they are there for me. car in for. I would recommend them highly. When a loaner car is needed or a ride to my office they are there for me. More