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Motor Werks Cadillac - Service Center

Barrington, IL

4.3
49 Reviews

49 Reviews of Motor Werks Cadillac - Service Center

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June 01, 2020

Drove in 45 miles to have my SRX serv, was looking for an upgrade, Ross, professional and cool serv rep, suggested a even cooler sales rep Izabela to assist me. She was so pleasant and professional. Who then More

by Mjdavis73
Recommend Dealer
Yes
Employees Worked With
Ross Wear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izabela Oglodzinska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Jun 02, 2020 -

Motor Werks Cadillac responded

Thank you! We think our Cadillac Team is pretty cool too. We are thrilled you were happy with the experience working with Ross, Izabela and Rick. Enjoy your New Cadi. Welcome to the Circle.

May 11, 2020

Thorough,Comprehensive,Friendly Service that compares to none. I have purchased automobiles dating back to 1970 and this dealership ( Motor Werks Cadillac) stands well above all competitors.I recommend them More

by Mlw1952
Recommend Dealer
Yes
Employees Worked With
Ross Wear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hackett, Rick Ayash
May 12, 2020 -

Motor Werks Cadillac responded

Thank you for being a loyal customer since 1970! We are thrilled you have been happy with all your experiences working with for your vehicle needs. Our number 1 goal is to provide great experiences with complete customer satisfaction. We are proud to have chosen the Circle since 1970. Thank you!

March 05, 2020

Excellent service. Professional and courteous. Great communication. No waiting upon arrival. Car serviced perfectly. Runs great. Love the free wash and especially having the car brought back to house. A More

by alandrizd9
Recommend Dealer
Yes
Employees Worked With
Ross Wear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Motor Werks Cadillac responded

We are happy you are happy with the overall service experience and working with Ross. Thank you for taking the time to share your feedback with us. Thank you and we look forward to working with you again.

March 03, 2020

Great experience. Very professional and knowledgeable about my car as well as making sure I was comfortable while waiting for service to be completed. Overall great experience More

by Msd89
Recommend Dealer
Yes
Employees Worked With
Daniel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Weller
Mar 03, 2020 -

Motor Werks Cadillac responded

Thank you for taking the time to share your service experience with us. We are thrilled you enjoyed working with Daniel and Adam. Our customer's experiences are important to us. Welcome to the Circle.

February 27, 2020

Adam does a great job. Always fun to see and have a conversation. He will take me thru what will be done and make suggestions. If things are taking a little longer than what was anticipated he will ge More

by classics
Recommend Dealer
Yes
Employees Worked With
Ross Wear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Weller
Feb 28, 2020 -

Motor Werks Cadillac responded

Thank you for the wonderful feedback on working with Adam and Ross in the Service Department. They are a true asset to the team and the Cadillac Brand. We are thrilled you feel the same! Thank you for being a part of the Circle.

February 20, 2020

Ross Wear took excellent care of me this morning at the Motorwerks service. He took the time to make me aware of a recall I didn't know about while replacing a part in my vehicle. Motorwerks makes you co More

by CMB7824
Recommend Dealer
Yes
Employees Worked With
Ross Wear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Motor Werks Cadillac responded

Thank you for sharing your wonderful feedback on your recent visit to us. We are thrilled you enjoyed working with Ross and the customer service he provided. Thank you for being a part of the Circle.

February 14, 2020

Very professional and comprehensive service, I will absolutely be returning to Motor Werks Cadillac. The service adviser acknowledged me as soon as I arrived. He was extremely prepared, having reviewed More

by Rwr0105
Recommend Dealer
Yes
Employees Worked With
Ross Wear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Weller, John Dudzik
Feb 17, 2020 -

Motor Werks Cadillac responded

Thank you for choosing Cadillac of Barrington for your servicing needs. We are thrilled you have enjoyed working with our team. Thank you for taking the time to share your feedback and wonderful rating with us. Thank you for being in the Circle.

February 14, 2020

Always great experience at barrington cadillac service is great helped find answers for extended warranty. Guys who work in service always spot on and helpful More

by Andreafrank22
Recommend Dealer
Yes
Employees Worked With
Ross Wear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Weller
Feb 17, 2020 -

Motor Werks Cadillac responded

We are thrilled you enjoyed working with our Cadillac service team. Thank you for taking the time to share your wonderful feedback and rating with us. Thank you for choosing us and being in the Circle.

February 14, 2020

Outstanding Customer Service Adam Weller at MW - Cadillac Barrington is the BEST!!! He delivered outstanding customer service. I really appreciated his honesty and attention to More

by mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Weller
Feb 17, 2020 -

Motor Werks Cadillac responded

Thank you! We thing Adam rocks too. We are thrilled you have enjoyed working with Adam and the attention he provides. Thank you for sharing your wonderful review with us. Glad to have you in the Circle.

October 09, 2019

Adam is the best Service Advisor I've ever worked with! I tend to buy a new car every year and a half or so. Of all the service centers I have worked with, Cadillac Barrington has been the best. The reaso More

by Vishal Mehta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Weller
Oct 11, 2019 -

Motor Werks Cadillac responded

We are thrilled you have enjoyed your services provided by Adam. Adam is very customer focused and the service experiences his customers have. Thank you for taking the time to share your wonderful feedback working with Adam. We are happy that you are part of the the Circle.

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