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Motor Werks Cadillac

Barrington, IL

4.9
806 Reviews
Meet One & Only exclusively at Motor Werks Cadillac. The only way you will ever want to buy or lease a vehicle ever again. Only one price, one person, and in around an hour.
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18 E Dundee Rd

Barrington, IL

60010

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Showing 806 reviews

July 17, 2015

Ask for Ryan Martin in sales Was glad I had Ryan Martin for my sales person. He's really good and professional at his job--goes the extra mile for his customers. More

by JD Wisconsin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
April 16, 2015

Not my problem Dealership! Motor Werks of Barrington Describe my experience....My advice find another Dealership that cares about there customers, the product they sell, and the over-all service they pro More

by boo9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 30, 2015 -

Motor Werks Cadillac responded

I am the General Manager at Barrington and we always strive to provide the best levels of customer satisfaction to our valued customers. Sometimes we make mistakes and let our customers down. This is one of those. We learn from this and make sure we don't repeat these mistakes. I trust our apology is accepted now that this is resolved. We strive to do better and make changes when our employees do not align with our values and culture. We wish Steve the best of luck in his new endeavors.

December 27, 2014

2015 SRX Smooth transaction. Everyone involved was very helpful. Aside from a delay in taking delivery of the car, I was pleased with my second purchase from M More

by Bob Senour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Louis, Casey Sleeman
November 23, 2014

My purchase of 2015 ATS Bill and Steve went extra mile to make me happy with a deal. They offered me different models to fit my needs and finally came up with a good combinat More

by vainbinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Bill Heussner
November 20, 2014

All Questions Answered----Complete Satisfaction I did have some questions about reduction in air pressure, especially in my right front tire. One of the service associates , Mr. Quinn , took the ti More

by lisco123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Quinn
November 17, 2014

Our recent purchase We recently purchased a Certified Used (2011) Cadillac CTS from Joe Quintenz of Motor Works. We were completely satisfied with our experience. This More

by rcwold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Quintenz, Joe Quintenz
November 14, 2014

Good service - as expected. Brought my new Cadillac in for a number of items. Top tech worked on my car. Reviewed all issues and everything was done in timely fashion. Comfortab More

by JPH PAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mack, John Oliver
November 11, 2014

SRX-Service for Mileage& Recall Motorwerks Cadillac has a great service department. Knowledgeable, friendly and very professional. I have purchased 6 Cadillacs from Motorwerks Ca More

by Jerry Tax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
November 10, 2014

My buying experience I had a very pleasant experience buying a new car. The sales person was very helpful. He was very helpful and friendly. I am very happy with my new ca More

by momshines47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Heussner, Bill Heussner
November 01, 2014

Service visit As always, my service experience was great. The service was finished earlier than I expected. As usual, the car was washed, dried and driven to the More

by rdm68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
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