Motor Werks Cadillac

Great low pressure experience I recently purchased a 2017 CTS at Motor Werks of Barrington. My initial contact was through email. The entire process could not have gone smoother I recently purchased a 2017 CTS at Motor Werks of Barrington. My initial contact was through email. The entire process could not have gone smoother from my initial contact until I drove my new car out of the dealership. I had the pleasure of working with Bill Heussner. He was knowledgeable, friendly and dependable. He answered all my questions, addressed all my concerns and never tried to sell me something I did not want. I have bought many cars and this was one of the most pleasant experiences I have ever had. I would highly recommend buying at Motor Werks of Barrington and I would be sure to ask for Bill Heussner. I also had the pleasure of dealing with Dan De La Font in the finance area. Dan was top notch. More

Thank You! Unfortunately, My SRX was totaled due to an accident a few weeks ago. I needed to replace it and felt the stress of having to make a quick decision. Unfortunately, My SRX was totaled due to an accident a few weeks ago. I needed to replace it and felt the stress of having to make a quick decision. My husband and I found an SRX that had all of the things we were looking for and a whole lot more! We started the sales process with John Kyriakopoulos and were then introduced to Kristie Long and she patiently and thoughtfully addressed all of our questions along with applying a little love regarding my car accident. She was in touch with us through phone calls and text messages and kept us up to date with a minor CUE issue and the entire sales process. John agreed to replacing a small trim piece and the process was professionally completed by Ross Wear just two days after our purchase. Special mention goes to Matt! Matt joined us for a test drive and was able to answer every, and I mean EVERY question about my very special SRX! Thank you to everyone for making my car purchase a special experience. I look at my shiny SRX and smile and know where to go and who to talk to should any concerns arise. Sincerely, Laura Gallagher A very happy Motor Werks Customer More

Efficient, accurate, a pleasure I would highly recommend my guy Bill Heussener! He is knowledgeable, friendly and willing to answer any questions we had. He spent as much time as w I would highly recommend my guy Bill Heussener! He is knowledgeable, friendly and willing to answer any questions we had. He spent as much time as we needed from him and even came in on his "day off" to finish the deal for us. Another young man, James Colella, was also very helpful when I came in several weeks earlier. More

Excellent Kristie Long went out of way showing us vehicles that we could afford in or price bracket/budget. Once we decided the day we picked it up the car Kris Kristie Long went out of way showing us vehicles that we could afford in or price bracket/budget. Once we decided the day we picked it up the car Kristie went through everything on the car with a fine tooth comb and explain every option on the car. The dealership also detailed the car to looking as good as new being a 4 year old car with 37,000 miles. More

Excellent Service! We are returning clients of Motor Werks who always give exceptional service, going above and beyond. It's always a pleasure to work with them. Their We are returning clients of Motor Werks who always give exceptional service, going above and beyond. It's always a pleasure to work with them. Their service department is also great! More

Awesome Group To Deal With !! This was our first time purchasing a Cadillac and did not know what to expect. To our surprise our purchase was a pleasurable experience. Worked with This was our first time purchasing a Cadillac and did not know what to expect. To our surprise our purchase was a pleasurable experience. Worked with Dan Taylor to begin with and then our Sales Consultant was Rick Robe. We could not have been more pleased, no pressure and they listened to what we wanted. Rick and Dan came through with flying colors ! We had a slight problem and they immediately resolved the issue. We cannot express how impressed we are with Dan and Rick for making sure we were completely satisfied. Everyone we dealt with at Motor Werks was beyond compare. This is a Dealership you want to do business with ! Thank You Rick, Dan and staff for working so hard for us and we are so appreciative for your heartfelt concern. 5 STARS !!! More

Great to deal with This dealership is very customer friendly. Everyone was very helpful. I would highly recommend these guys. No pressure, very understanding and just an This dealership is very customer friendly. Everyone was very helpful. I would highly recommend these guys. No pressure, very understanding and just an all out nice experience. More

Went above and beyond to bring car in from MI Dan and David Snyder arranged for my new Cadillac to be delivered to a conversion company in IN after find the car I wanted in MI, David and anothe Dan and David Snyder arranged for my new Cadillac to be delivered to a conversion company in IN after find the car I wanted in MI, David and another employee drive to MI pick up the car and delivered it to the conversion shop in IN . It was a all day trip for them and saved me a lot of time and money to sip it to the converter More

Charles Olker Was fantastic! We drove 47 miles to just look at a car and left in record time as we were not prepared to buy because of prior engagement . But we lef Was fantastic! We drove 47 miles to just look at a car and left in record time as we were not prepared to buy because of prior engagement . But we left with our beautiful car. More

Best Service! Bill Heussner has been my leasing consultant for my last 4 Cadillacs. He is friendly, professional, and a real pleasure to work with. He addresses a Bill Heussner has been my leasing consultant for my last 4 Cadillacs. He is friendly, professional, and a real pleasure to work with. He addresses any questions with a high sense of urgency, and he watches for the best opportunities on my behalf. I have recommended him to anyone who wants to purchase or lease a car. I would not even consider going anywhere else! More