Motor Werks Cadillac

Help when needed Had some issues with a vehicle I had purchased....spoke with Frank and he interceded a n my behalf....management also concurred and we were able to fi Had some issues with a vehicle I had purchased....spoke with Frank and he interceded a n my behalf....management also concurred and we were able to find a new comparable vehicle and worked out the problem...Thanks Frank!! More

Very personable! The gentlemen we worked with were very personable and kind. Our salesman Rick did not pressure us when we wanted a few days to consider our used car p The gentlemen we worked with were very personable and kind. Our salesman Rick did not pressure us when we wanted a few days to consider our used car purchase. We appreciated the no-pressure approach because it really demonstrated they respected our desires and needs versus just pushing hard with their own agenda. More

Beautiful! Couple of fellas from the old neighborhood came in to buy Cadillacs. Let me tell ya, Frank made us an offer we couldn't refuse! If you are in the mar Couple of fellas from the old neighborhood came in to buy Cadillacs. Let me tell ya, Frank made us an offer we couldn't refuse! If you are in the market for a new or used Cadillac go see my Pisan and he will take good care of you. More

Went to multiple dealers and they were the best. The manager, John K, was very friendly. However it was my sales person, William Heussner who was very professional. He listened to what I wanted and The manager, John K, was very friendly. However it was my sales person, William Heussner who was very professional. He listened to what I wanted and what I didn't want and matched me with the car that works for me. My options and financial needs were met. So I purchased my 2018 Cadillac from them and there are many questions I need answered on the a whole bunch of features in this car in order to know how to utilize them and know how to drive the car properly, He explained a lot to me, and it became a bit overwhelming, so he said to come back as many times as I needed until you feel comfortable. I left there knowing I chose a great place to purchase my car, More

Good dealership experience Frank Fiore was honest and upfront with purchasing a used vehicle. He explained both the pluses and minuses of the vehicle we were looking at and too Frank Fiore was honest and upfront with purchasing a used vehicle. He explained both the pluses and minuses of the vehicle we were looking at and took the time to talk with the mechanic to find out in detail some of the issues with the car. The process took a little longer than expected, but we simply went out to breakfast while the paperwork was being completed and returned to finish the deal. All of the employees were friendly. More

Warranty work honored Frank and Marty took great care to be sure that my vehicle, which was certified pre owned by them in 2016 was repaired. I needed shocks and dealer in Frank and Marty took great care to be sure that my vehicle, which was certified pre owned by them in 2016 was repaired. I needed shocks and dealer in my hometown said it was not eligible for the warranty work. Thanks so much Frank Fiore and Marty! More

I had a great experience with Bill. I bought my new car from Bill. He's the best. He made sure I got exactly what I needed. He was honest and easy to work with. I bought my new car from Bill. He's the best. He made sure I got exactly what I needed. He was honest and easy to work with. More

Excellent The Dan's were great and Bryan was a very hard worker. Bryan was very honest and told us this was his first sale. It was very genuine and cool. The Dan's were great and Bryan was a very hard worker. Bryan was very honest and told us this was his first sale. It was very genuine and cool. More

treate fairly and felt at ease. I came to look at 2 specific cars, which I did. No pressure, not encouraged to look at other cars as happens so many times. Pricing both for the car I came to look at 2 specific cars, which I did. No pressure, not encouraged to look at other cars as happens so many times. Pricing both for the car I was looking at and for my car was pretty much as I expected. Even got higher amount for my car. Of course I would have liked a lower price on the new car but I felt it was fair. Overall everyone was very accommodating, friendly and helpful. I also felt appreciated, something that seems to be lacking in businesses today, a lack of appreciation for the customer. A good experience. More

Most pleasant car buying experience ever Let me start by saying I never spend the time to post reviews online but after the car buying experience I had at Motor Werks I decided to post one. Let me start by saying I never spend the time to post reviews online but after the car buying experience I had at Motor Werks I decided to post one. I could not have been happier with the overall experience with this dealership. I had the pleasure of dealing directly with the Sales Manager Daniel Taylor. From the moment I set foot in the store I was treated as a VIP customer even though I had never been there before. Although this was a Cadillac dealer I ended up buying a Ford Expedition they had received as a trade-in. They ended up detailing the car twice after the Sales Manager said he wasn't happy with how it looked (even though it looked great) the first time. They took care of every detail, small or big, that I asked for. I have to say this is a first class dealership and I would highly recommend them to anyone looking to buy a car. More