Motor Werks Cadillac

Great Service to a new Cadillac Customer! Purchased my ATS-V from James Colella and it was one of the best car buying experiences I had. James was friendly, and straight forward. I called hi Purchased my ATS-V from James Colella and it was one of the best car buying experiences I had. James was friendly, and straight forward. I called him about the specific ATS-V I wanted and he kept me up to date via text about when it would be delivered and allowed me to see it prior to being cleaned and prepped by the dealership like I wanted. I did not end up going back and forth with him on price for hours - he let me know what the best price was on my ATS-V that just came off the truck. Despite bad weather, we went to go see it together and he made sure it was not touched by a buffer by anyone in detail. He drove back and forth several times for me. Additionally, he gave me a fair price for my trade right away rather than bouncing back and forth on the best they could do. I was in and out very quickly and received great service. Additionally, Adam Weller in service is incredible. He was very professional and straight forward. He explained things to me very clearly and was proactive in what I needed. I would go out of my way to work with Adam again. Motorwerks Cadillac is lucky to have Adam and James on their team. I will be coming back within the next year to make another purchase! More

Cuztomer service Excellent customer service, take care of everything for what a need, show me everything about my 2016 Volvo XC90 vehicle on carfax. I will come back Excellent customer service, take care of everything for what a need, show me everything about my 2016 Volvo XC90 vehicle on carfax. I will come back again. Thank you More

Pleasurable visit I was recently looking at the Cadillac Escalade and Scott pointed out all the features on this vehicle. I was quite impressed with his product knowled I was recently looking at the Cadillac Escalade and Scott pointed out all the features on this vehicle. I was quite impressed with his product knowledge. He was very helpful and I appreciated all his help. I would recommend him to family and friends as well as the dealership. More

Made all our dreams come true! Scott was amazing. He was no pressure, and truly listened to us. This is a rare quality these days. I love cars, but always hated buying them because Scott was amazing. He was no pressure, and truly listened to us. This is a rare quality these days. I love cars, but always hated buying them because of the experience. This was completely the opposite. More

The best no pressure sales experience so far I don't know what else to say. I was pleasently surprised with the professionalism, focus and attention to what I needed and they took as much time a I don't know what else to say. I was pleasently surprised with the professionalism, focus and attention to what I needed and they took as much time as needed to answer all our questions and talk about the different options. It was a very pleasant overall experience! More

They are the best!!!! Scott and Dan are awesome. From the start to the finish they were excellent could not be happier. I would send everyone here. They are truly the best. Scott and Dan are awesome. From the start to the finish they were excellent could not be happier. I would send everyone here. They are truly the best. They We’re great with my kids. More

Don’t go anywhere else! Scott and John K worked their butts off today. We came in today to see an Escalade and they made everything work for us. They couldn’t have been more Scott and John K worked their butts off today. We came in today to see an Escalade and they made everything work for us. They couldn’t have been more friendly, up front, and courteous. I would recommend Motor Werks Cadillac to anybody! More

Excellent service for my 10 year old Cadillac. I have been driving for over 50 years and have experienced every level of motor vehicle service from unacceptable to exceptional. I am very pleased I have been driving for over 50 years and have experienced every level of motor vehicle service from unacceptable to exceptional. I am very pleased to state that I continue to receive exceptional service from Adam Weller and Ross Wear. But more than their exceptional service is their professionalism as evidenced by their "doing the right thing". Previously I had noticed that there was water in the trunk of my Cadillac and brought it in for the correction of that problem. I paid the bill and thought that the matter had been resolved. However, it became evident that the problem had not been corrected because there continued to be water in the trunk. Their professionalism became readily apparent by their testing and re-testing each possible cause for the leak for over 1 week during which time I was provided with a new Cadillac loaner for my use. When I arrived to collect my vehicle Adam and Ross explained in detail, every action that was taken to remedy the leak problem. It was obvious that much thought, time and effort had been expended on my behalf. When presented with the statement for the services rendered it was $0. They stated to me that they endeavor to "to do the right thing" for their customers and that the leak problem should have been corrected the first time I was there. However, they used the wrong word when they characterized me as their "customer". More aptly and justifiably, they should have referred to me as their "client" because of the professionalism which was demonstrated to me by Adam and Ross. Please be assured that I will continue to have my Cadillac serviced by Motor Werks Cadillac of Barrington, at least for so long as Adam and Ross are there. Credit where credit is due and Congratulations on a job well done. More

Worth the drive! Sales team was wonderful. We had a great fast transaction. Purchased a beautiful used car & are very pleased!!! Well worth our hour and a half drive! Sales team was wonderful. We had a great fast transaction. Purchased a beautiful used car & are very pleased!!! Well worth our hour and a half drive! More

Great Experience Scott was great. Friendly and easy to work with. Very thorough and took time to explain things in detail. Overall a great buying experience and I woul Scott was great. Friendly and easy to work with. Very thorough and took time to explain things in detail. Overall a great buying experience and I would come back. More