Motor Mile Kia
Christiansburg, VA
Filter Reviews by Keyword
By Type
Showing 628 reviews
In one word my 7 hour car shopping experience and purchase was AWESOME!!! Being a long time resident of this area I have certainly over the years heard some negative remarks about Shelor Motor Mile a purchase was AWESOME!!! Being a long time resident of this area I have certainly over the years heard some negative remarks about Shelor Motor Mile and will have to admit I was a little apprehensive about even driving onto the property but from the very moment Mike Mundy and his trainee Conrad greeted me all of my fears vanished. Both gentlemen were extremely pleasant and did not come across as pushy or demanding! They worked with me in finding several cars to test drive and took the time to explain the differences of each vehicle to me. That process, although lengthy in time was important to me because I wanted to make the best decision for my travel needs and of course my pocketbook. I left driving a Kia Forte straight off of the show room floor and couldn't be happier if the Kia company itself had delivered it to my front door at home! I learned many things that day because of Mike and Conrad, first being that Shelor Motor Mile really does care about their customers, second, that not all car salesman are pushy and rude and third car shopping does not have to be an experience that one should fear or dread as long as they shop at Shelor Motor Mile and have Mike Mundy as their salesman! I greatly appreciate all of the staff that I dealt with that day and certainly will recommend Shelor's to anyone who is looking to purchase a new or used vehicle! More
I didn't actually expect to get my new Kia at Shelor. I was working with Berglund and was pretty far down the path to closing that deal. However, Mike called me after receiving an e-mail I had sent the pr was working with Berglund and was pretty far down the path to closing that deal. However, Mike called me after receiving an e-mail I had sent the previous week. After telling him what I was looking for and about the situation with Berglund, he started working to see if Shelor could meet my needs. I was pleasantly surprised when they did!!! The entire experience was great. Mike was very helpful, friendly, and attentive. The finance associated I worked with (Brian) was also great. I would definitely recommend Shelor to others! Thanks! More
Mike Parks is excellent! He was knowledgeable about his product and valued our time throughout the entire process. He is a professional and I felt I was in good hands with him. product and valued our time throughout the entire process. He is a professional and I felt I was in good hands with him. More
I bought a car from Shelor 13 years ago and finally decided it was time to get a new car and bought a car from them again 13 years later. They have such a nice variety of vehicles to chose from, it's n decided it was time to get a new car and bought a car from them again 13 years later. They have such a nice variety of vehicles to chose from, it's nice to be able to do one-stop shopping. Neal was a very helpful, knowledgable salesman. All the questions that we would ask about the vehicles that we were looking at he was able to advise and inform us about them. He never was pushy or obnoxious like some salesmen are. Instead he was there when we needed him, but gave the space we needed to make our decision. He also followed up a few days later to see if there was anything we needed, if we were still happy with our new car or if we had any questions that he could help us with. We recommend him highly as a saleman and would do business again with him without a second thought. Sincerely, Gail Williams More
I was happy with the whole experience except for the financing. I felt it could have been better. Sue Wilburn was extremely helpful in helping us to find a suitable new car. financing. I felt it could have been better. Sue Wilburn was extremely helpful in helping us to find a suitable new car. More
I dealt with this dealership/salesperson before and found them very friendly and knowledgeable and decided i would go back there when I was ready to purchase a new vehicle.They were wonderful! them very friendly and knowledgeable and decided i would go back there when I was ready to purchase a new vehicle.They were wonderful! More
Our sales person Christian Nietzy was very helpful with finding us the Sorento we were looking for and could afford. He was very patient and understanding to our needs and friendly to our children ages 4 finding us the Sorento we were looking for and could afford. He was very patient and understanding to our needs and friendly to our children ages 4 and 11 months. I will recommend him to others. More
Overall I liked the service as it was faster and transparent. It was my first car so comparison is not as easy but still I am pretty happy with the car I got. I will suggest that at least once one s transparent. It was my first car so comparison is not as easy but still I am pretty happy with the car I got. I will suggest that at least once one should check it out while shopping for a car. It was nice experience More
Neil was extremely wonderful in everything that was done the day we bought our KIA. He helped us get exactly what we wanted and never stopped trying and giving his one hundred percent. We will definitely as the day we bought our KIA. He helped us get exactly what we wanted and never stopped trying and giving his one hundred percent. We will definitely ask for him everytime and recomend him. We thankhim from the bottom of our heart!!! More