Motor Mile Kia

Conrad was very helpful in finding a vehicle that matched my price range and my needs. He worked hard to keep my paments within my price range and to find a vehicle that I was truely happy with, not just se my price range and my needs. He worked hard to keep my paments within my price range and to find a vehicle that I was truely happy with, not just settling for. I would absolutely recommend Shelor to anyone looking for a vehicle and I would especially recommend them to work with Conrad since he is very personable and friendly. More

Sue Wilburn was friendly the minute we entered the dealership, listening to what I wanted as a customer and responding to my needs appropriately. She answered all questions I had and was very profess dealership, listening to what I wanted as a customer and responding to my needs appropriately. She answered all questions I had and was very professional and knowledgeable regarding the car I was interested in. It was a great experience and I feel totally comfortable calling Sue with any concerns I may have in the future. She made it a truly wonderful experience and even called me the next day to see how I was enjoying my purchase. Definitely would recommend her services and the dealership in the future! More

We did not have a good experience buying an auto from Shelor Motor Mile. Things were fine until a problem was discovered after the sale. Once the dealership had the money, we had no support and they we Shelor Motor Mile. Things were fine until a problem was discovered after the sale. Once the dealership had the money, we had no support and they were very unsympathetic and insensitive to the aggravation that we should not have experienced after purchasing a new vehicle. The general manager was indifferent to our situation, and we found him to be very unprofessional and immature in his actions. More

I've delt with many Sales people in my lifetime and to be I've delt with many Sales people in my lifetime and to be real honest Skyleur Versele hes been the best one i have ever worked with. If i was to b I've delt with many Sales people in my lifetime and to be real honest Skyleur Versele hes been the best one i have ever worked with. If i was to buy another vehicle and shelar sold that type i would ask for him the handle the deal. Thanks Again for everything. Dennis & Cindy More

They have a customer for life. Best service ever. Randell worked as hard as he could to get me approved for a car that i liked. When I go back it will be to Randell worked as hard as he could to get me approved for a car that i liked. When I go back it will be to Randell More

Holly and the people of Shelor provided EXCELLENT service and will definitely tell others to go to Shelor for their next car!! I will go back to Shelor for my own car needs in the future also. and will definitely tell others to go to Shelor for their next car!! I will go back to Shelor for my own car needs in the future also. More

My husband and I went to Shelor because we had heard of their great reputation and after checking out their website. We thought our past credit issues were going to deter us from purchasing a new vehicle. their great reputation and after checking out their website. We thought our past credit issues were going to deter us from purchasing a new vehicle. I explained this to Carson Poole via email and he had told me that they would work with us. Boy, did they! When we arrived Carson met us in the parking lot with Tim Caylor. Tim was so patient with us as we test drove several vehicles. He definitely knew his stuff and was always so positive when I'm sure he could tell I was feeling so negative thinking they wouldn't be able to help us because of the credit history. We will never be able to put in words how great Tim was/is. They were extremely busy but yet we always felt like we were the only ones there! Carson even came back a couple times to make sure we were doing ok. We drove off with a brand new 2012 Kia Sorento and couldn't be happier. We have talked to Tim every day since because I had to follow-up with some copies of paperwork they needed and he still continues to treat us just as great as he did when we were sitting in his office! (Even on his day off!!) We have asked Tim for his business cards to distribute to friends/family! More

My husband and I (and 8 year old daughter) had a very pleasant experience with Shelor (as a dealership) and with the people that directly worked with us. We approached your dealership first thru your we pleasant experience with Shelor (as a dealership) and with the people that directly worked with us. We approached your dealership first thru your website, where we were able to browse your current vehicles (love that!) Then we submitted an inquiry to the dealership, Rick from Internet sales promptly responded to our inquiries as well as followed up with us several days later. We called Rick to let him know we would be coming up on Saturday 7/2 and when we arrived we were welcomed by many folks willing to assist us in our buying process. Rick then took us over to the KIA dealership to test drive a vehicle we picked out of back lot that just rolled off the truck. He had the car brought over to the KIA dealership where I was welcomed by Conray (in training) and Robert Descenzo, who were both VERY knowledgeable about the product we were interested in. We test drove our car, feel in love with it and sat down with Conray to fill out application (paperwork, etc.) not much nego. took place since we understood before we got on the lot that the KIA Optimas were flying off the lots-so knew that nego might be a little tough (after a test drive we could see why) We asked for some tint on the windows and some body molding instead of nego price down and were able to get the tint, but as told by the sales persons KIA didn't make the body molding for that vehicle. We were a little disappointed but were satisfied with the tint and knew the dealership would be there for us if we had any problems with the vehicle. The process was lenghtly (but we expected that) We were given a tour of the Shelor campus and taken over to accounting to finish the paperwork and go over warranty and other options. Morris wrapped the paperwork up for us was also very friendly and very knowledgable. Not at all pushy, but informative. One set of keys were missing from the vehicle and Robert indicated that once located they would get them to us. A day or two later Robert drove all the way to Roanoke to hand deliver the keys to me while I was at work! That was the icing on the cake! Throughly impressed with the overall buying process and the follow up. Will definately buy from Shelor again!! (and P.S. Conrad doesn't need to be training, he should be working SOLO-that guy knows his stuff! 10x better than all of the other sales people we met on other car lots, he knows CARS- he knew exactly what he was doing and asked all the right questions of Robert when going over the paperwork. Robert did an excellent job supervising him - very tactful, professional and never looked down his nose to him. They worked together to get the sale complete!) More

My sales experience with Skyleur Versele in the purchase of a new Kia Optima was by far the best car sales transaction I have ever had. Skyleur was extremely knowledgeable about the car and all of its featu of a new Kia Optima was by far the best car sales transaction I have ever had. Skyleur was extremely knowledgeable about the car and all of its features and took the time required to explain all of the features and make sure I knew how to use them. He also went the extra mile to find the car I wanted, as it was not available on the lot. He was responsive, courteous, and did not pressure me into buying a car that I did not want, but instead found the exact car that I was searching for. I truly appreciate his professionalism and pleasant demeanor, and I will be sure to refer him to others who are interested in purchasing a new Kia. Thanks so much for all of the help, Skyleur! More

i have worked with you all with two vehicles. both times i worked with pat. she did a wonderful job with everything! she was very helpful, friendly, and knowledgeable. i am extremely pleased with my purchas i worked with pat. she did a wonderful job with everything! she was very helpful, friendly, and knowledgeable. i am extremely pleased with my purchase. and i will recommend pat to everyone i possibly can. -tamara More