Motor Mile Kia

Excellent customer service and very satisfied and happy with our new Kia Optima. This was the second car we have bought from Shelor and recommend them highly to our family and friends. Joanne & Bil with our new Kia Optima. This was the second car we have bought from Shelor and recommend them highly to our family and friends. Joanne & Bill Harrington. More

Another great experience at Shelor. First time with the Kia folks and everyone was wonderful. Paul was our sales rep and he was very helpful in assisting us and answering all of our questions. Jackson in Kia folks and everyone was wonderful. Paul was our sales rep and he was very helpful in assisting us and answering all of our questions. Jackson in finance made every effort to provide us with the best rate possible and came through with an affordable solution. Mickey (the manager) took the time to talk to us and was a big part in making everything come together. Morris handled the paperwork and was wonderful as well. Everyone we encountered was great and it is the service provided that will keep me coming back to Shelor. More

Both Grace and Chris were friendly, prompt at returning calls, and responsive to our needs as customers and newcomers to the area. They found the car we wanted at a good price, and were able to deliver qui calls, and responsive to our needs as customers and newcomers to the area. They found the car we wanted at a good price, and were able to deliver quickly. Also, we did not at any time feel pressured into a sale, which I appreciated, given that our last car purchase was a "no-haggle" Scion and we had dreaded the "typical" sales experience you hear such bad stories about. More

Jamie went out of his way to get the suv I wanted, not only price, but color and I had told him I only a certain amount of money. My experience with Jamie and David, plus the two salesman at dodge and toy only price, but color and I had told him I only a certain amount of money. My experience with Jamie and David, plus the two salesman at dodge and toyota, were not pushy, and I take that as a big PLUS. I would highly recommend shelor. Thanks for a wonderful car. Debbie Covey More

Tim was a great help as we looked for a new vehicle...professional, friendly, courteous. He wasn't a stereotypical car salesman and I know it was important to him that we found the right car th vehicle...professional, friendly, courteous. He wasn't a stereotypical car salesman and I know it was important to him that we found the right car that made us happy. I can't say enough good...when Im in the market fir a car again, I'll call Tim. More

I am very pleased with my purchase of my Kia Soul from Paul Magini and the Shelor team And would recommend them to anyone thinking of buying one. This was my second Soul that I have purchase from Shelor a Paul Magini and the Shelor team And would recommend them to anyone thinking of buying one. This was my second Soul that I have purchase from Shelor and am very happy with both. Everyone were friendly and answered any and all my questions asked. More

Sue Wilburn was a pleasure to deal with. She worked hard to find just the car that I wanted (it was transferred from another dealership), and was very good at letting me know the status of my vehicle. I app to find just the car that I wanted (it was transferred from another dealership), and was very good at letting me know the status of my vehicle. I appreciate her attention to detail, as well as her pleasant and enthusiastic personality. I've given all "Great" marks because of Sue. I will say, however, that the folks who were responsible for making sure my car was cleaned up before I took ownership might want to pay a little more attention to detail. While test driving the vehicle I noticed that the back window was dirty. There were also greasy hand prints on the driver side door. Sue was very quick to take it back to the cleaning people and they did clean up those problems - but then we found a gum wrapper on the rear floor, some leftover bits of packing attached to the back seat. All small things, but when you're spending thousands of dollars on a car it should be delivered to you in pristine condition. Sue again stepped in to take care of things, and overall we're very pleased with our experience with her. More

Sue Wilburn was excellent to work with. She was friendly and was able to answer all of my questions about the vehicle. She was really good to let me take my time and decide what I wanted to do. The entire and was able to answer all of my questions about the vehicle. She was really good to let me take my time and decide what I wanted to do. The entire staff at Shelor were excellent to work with. I would recommend them to anyone. More

Eric Kohler was the salesman for our most recent purchase and we couldn't have been more satisfied with his attention, personality, knowledge, and patience. Sales people like Eric are the reason I always go and we couldn't have been more satisfied with his attention, personality, knowledge, and patience. Sales people like Eric are the reason I always go to Shelor. I live almost 100 miles from the dealership, but have always made my car purchases at this dealership. Buying a car is a major decision and having someone to help facilitate the "right" decision instead of just wanting to make a sale is rare. I really appreciate having had the opportunity to meet Eric and I think he will go on to do great things for not only the dealership, but himself and his family as well. More

Andy and Mickey were awesome!!! Brian in finance was rude, and not professional, wanting me to sign contracts in the lobby! There was a problem with the vehicle the first day. Andy and Mickey bent over rude, and not professional, wanting me to sign contracts in the lobby! There was a problem with the vehicle the first day. Andy and Mickey bent over backwards and I received another vehicle! had these men not been sooo excellent I would have cancelled the deal. Had I met Brian in finance the first day there probably would have been no deal. Brian needs a lesson in the right to confidentiality, and customer service! The first day in finance I had Morris and he was professional,helpful and an excellent finishing touch to completing a sale. As a registered nurse I deal with customer service, and stressed clients all the time,receiving surveys on my patient care,so I am aware how important it is to appreciate all my clients no matter what the circumstance Brian needs to be more pleasant and customer oriented!! I would recommend the dealership to a friend,hopefully Morris will take care of them in finance!! Thanks so much Susan J Woody Please feel free to contact me if needed More