Motor Mile Kia
Christiansburg, VA
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I appreciated Mike Whittmeier as our dealer because of the time and patience he put into the purchase of our vehicle. He answered many questions, we test drove several vehicles, we took our time in maki the time and patience he put into the purchase of our vehicle. He answered many questions, we test drove several vehicles, we took our time in making the right decision for us and he was present when needed and also gave us space when needed. I expected the salesman approach when I entered the lot meaning getting a salesman who needed to meet a quota but instead received assistance from a person who listened to our needs and concerns and directed us to vehicles that answered those needs. Mike offered suggestions and information and was never overbearing. I felt the purchase decision was totally ours and we are very happy with our choice. More
found exactly the vehicle i was looking for, located and delivered vehicle very quickly, great communication throughout the entire process, would definitely refer anyone looking for a new kia! delivered vehicle very quickly, great communication throughout the entire process, would definitely refer anyone looking for a new kia! More
This year we have bough 3 vehicles from this dealership. All of the salesmen were friendly and very professional. Chris Susserman was the first salesperson we talked to and he went above and beyond to get u All of the salesmen were friendly and very professional. Chris Susserman was the first salesperson we talked to and he went above and beyond to get us a great deal. When we returned to the dealership a second time to purchase he made sure we were taken care of even though he could not oversee the actual sale. Andy Millirons managed to get us a discount on a new vehicle, left us feeling we got a great deal. We returned to the dealership due to buyer's remorse, were taken care of by Micheal Tozzolo who did a good job as well. More
When we started looking for cars, we went to a different dealership first. The people were too pushy and not helpful. While working with Shelor, they were so extremely helpful and listened to help meet th dealership first. The people were too pushy and not helpful. While working with Shelor, they were so extremely helpful and listened to help meet the need that we were working for. The process was very smooth and we couldn't be happier with our purchase. Megan and her team at Kia and Shelor were just fabulous! More
Sales associate was friendly and easy to talk to. He worked with us and made us feel comfortable with our purchase. He drove us around and showed us the sales and service areas and explained their servi worked with us and made us feel comfortable with our purchase. He drove us around and showed us the sales and service areas and explained their services. More
Great guy, really helped me and my wife find the care we were looking for. Very nice and even played with my son to keep him from getting boared in the office. were looking for. Very nice and even played with my son to keep him from getting boared in the office. More
I was.their for 8 hours told them what I was wanting if not its ok I needed an all wheel drive and decent fuel mileage they showed me 2 imprezas but only let me drive one I asked for my.keys to my Toyota s not its ok I needed an all wheel drive and decent fuel mileage they showed me 2 imprezas but only let me drive one I asked for my.keys to my Toyota several times and they walked off each.time then come up with some answer that their still looking I asked to let me drive the other impreza and they said ok but wouldn't bring the keys kept wanting me to.take the other one then they brought me this KIA sportage ex I told them it would be ok but it was at the mileage where it needed timing belt looked at and more 64.200 they kept pushing this KIA I asked again for my keys I have all of it recorded and they just would not give me my keys they wouldn't have the KIA looked at neither they offered me a 100 dollar peace of crap paper so I could use it to help pay to get whatever I needed my Toyota was in great running order I ended up with this peace of crap KIA that only got 14 miles to the gallon on the way home this was may 17th it is now July 29th and it has 64.400 miles and has not been driven since 5 days after I left it has to have motor transmission,and more I will never deal with people like yall ever again and I not only told the BBB but everyone I see More
Very friendly and knowledgable. Trampus was not a 'pushy' saleperson - he gave me some informtion regarding the Optima that I would not know just look at the car. saleperson - he gave me some informtion regarding the Optima that I would not know just look at the car. More
I cannot say enough good things about Randall Spencer and the rest of the Motor Mile Kia team! I feel that Randall went above and beyond his responsibilities as a sales consultant and made me feel like I wa the rest of the Motor Mile Kia team! I feel that Randall went above and beyond his responsibilities as a sales consultant and made me feel like I was the only client there. They were quick and efficient throughout the whole purchase, and were willing to work with me to get the financing taken care of. I would definitely recommend Randall Spencer and Motor Mile Kia team to all my friends and family! More
Excellent experience. I have pruchased many vehicles, this was the best experience that I have ever had. Mike Francis our sales represenative was very professional and great to work with. this was the best experience that I have ever had. Mike Francis our sales represenative was very professional and great to work with. More