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Motor Mile Kia

Christiansburg, VA

4.8
612 Reviews
We are your local dealer for new or pre-owned KIA cars & trucks. We strive to make your experience with the Shelor KIA one that will last for the life of your vehicle. Whether you purchase, finance, lease or service your new or used vehicle you’ll find Motor Mile KIA to be the preferred KIA dealer in Christiansburg serving Virginia, West Virginia, North Carolina and Tennessee. Browse our new inventory at our new car showroom conveniently located along the “Motor Mile” at Motor Mile KIA 2340 Roanoke St – Christiansburg, VA 24073 (540) 381-8417 Shelor Motor Mile KIA has a large selection of new and used KIA and other vehicles available using our online inventory. You won’t find a better selection anywhere in or around the Montgomery county Region. Our experts are standing by to discuss a full range of leasing and financing options. Whether you would like a new KIA car or KIA SUV or you are looking for a quality used car, truck or SUV, a Shelor Motor Mile associate will take care of you like family.
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2260 Roanoke St

Christiansburg, VA

24073

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Showing 612 reviews

January 27, 2024

We were looking for a used vehicle and not exactly sure of what we wanted. Daniel was very knowledgeable, patient and all around good to deal with. I would recommend him to everyone! More

by kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Paige
Jan 29, 2024 -

Motor Mile Kia responded

Kim, it's great to know that Daniel was able to assist you in finding the right vehicle at Motor Mile Kia. We appreciate your recommendation and are here if you need anything else!

January 26, 2024

Bill Burchette was wonderful. He found us just the right car. Service was excellent and car is great. More

by ERM24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Burchette
Jan 27, 2024 -

Motor Mile Kia responded

We're delighted to know that Bill was able to find the perfect car for you here at Motor Mile Kia. Thanks for highlighting our excellent service, we hope you continue enjoying your new ride! Safe travels ahead!

January 23, 2024

I didn’t have an appointment, but Austin was able to fit me in. He was great and very helpful. More

by athy0011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Dow
Jan 23, 2024 -

athy0011 responded

Professional and helpful

Jan 23, 2024 -

Motor Mile Kia responded

Thank you for stopping by to share your great experience with Austin and Motor Mile Kia! We hope you have a lovely day!

January 22, 2024

Mr. Lopez did an excellent job of fi nding out and fixing my car. He is an EXPERT AT HIS JOB. I will ALWAYS REMEMBER HIM AN KIA MOTOR MILE AND REFER THEM TO EVERYONE. More

by youngcarolyny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
Jan 22, 2024 -

Motor Mile Kia responded

Carolyn, we're delighted to know that our team was able to assist you effectively at Motor Mile Kia! Thanks for your kind words and referrals - they mean a lot to us!

January 17, 2024

Great place to buy a car and have service done. Staff is very friendly, courteous and knowledgeable. More

by brian.lepeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 18, 2024 -

Motor Mile Kia responded

We couldn't ask for a better review of Motor Mile Kia. Thanks so much, Brian!

January 09, 2024

The service technicians are always fast, polite, and efficient. Wouldn’t take my vehicle anywhere else. More

by Shanna Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 09, 2024 -

Motor Mile Kia responded

Shanna, we're delighted to know our service technicians at Motor Mile Kia have consistently provided you with efficient and courteous service. We appreciate your loyalty!

January 03, 2024

Awesome team, no pressure sales, helpful! Jesse was amazing, personable, informative and very willing to help me find the right fit for me. Will Hoover, I trust w my life. Lifelong friends More

by bethking2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Will, Joey, Pat
Jan 04, 2024 -

Motor Mile Kia responded

We're delighted to know that our team, especially Jesse and Will, provided you with an amazing experience at Motor Mile Kia. Your trust means a lot to us! We look forward to your repeat business and any referrals you send our way. Safe travels in your new car!

January 03, 2024

Have had 2 service issues the past year 1) windshield wiper was replaced by Shelor and then fell of when I used it (on a snowy back road with limited amenities ). Very dangerous and inconvenient for me. More

by Littlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony (but he didn’t do the actual service)
Jan 05, 2024 -

Motor Mile Kia responded

Lisa, I am happy that we were able to correct your issue with your windshield wiper. I am sorry about the misunderstanding with the washer fluid, please be assured that we filled your washer fluid with winter mix solution which is good for conditions down to 15 degrees. You can always contact us with any questions at cr@shlelor.com. Thank you for your feedback and we look forward to seeing you at your next visit. - Customer Relations – cr@shelor.com

December 30, 2023

My vehicle was there for 2 and 1/2 months. Upon arrival of engine, it was ready that day. Diagnosing and getting the ball rolling takes way too long. Tony was very professional but it was obv More

by Rndbl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 10, 2024 -

Motor Mile Kia responded

We are sorry to learn about the extended wait time you experienced for your service — with complicated issues like an engine replacement, we want to make sure to assign your vehicle to the most qualified technician. We understand how frustrating this can be and we're always working on improving our efficiency. Kia has its own criteria for determining when a customer will receive a loaner vehicle and we have to follow Kia's direction for this process. Please feel free to reach out to us. Thank you, cr@shelor.com

Jan 11, 2024 -

Rndbl1 responded

I can and would like to add that I am grateful to have gotten the job done, Tony advised me upon arrival of the wait time, showed me a car I was in line behind, that had been there for 41 days already. I also appreciated the text message updates from him. The diagnosis took the longest, My car was ready the same day the engine arrived. I don't think I could ask for better service. I realize too, I didn't buy the car there, but still think a loaner car might be a good way to sell a car/truck/SUV?

Jan 11, 2024 -

Motor Mile Kia responded

Thank you for the 5-star review. We appreciate your feedback. We are glad Tony kept you updated and apologize for the delays you experienced. Kia has its own criteria for determining when a customer will receive a loaner vehicle and we have to follow Kia's direction for this process. We look forward to seeing you on your next service visit. If you need anything please contact us at cr@shelor.com.

December 28, 2023

I have always found the service department to be efficient and prompt, friendly and helpful More

by Rsutterer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 29, 2023 -

Motor Mile Kia responded

Thank you for the review! We hope to see you again at Motor Mile Kia!

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