Motor Mile Kia
Christiansburg, VA
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DealerRater Check Engine light came on after having car only 2 days. Brought car in to find out what is wrong.Waiting on parts to fix.Then on same paper tells wha Check Engine light came on after having car only 2 days. Brought car in to find out what is wrong.Waiting on parts to fix.Then on same paper tells what is wrong has another code saying timing belt or timing chain needs replaced and a cost of over $500. If it needs it I shouldn't have to pay for it. Hope all goes well. Very nice car More
Awesome service and customer service! I am very pleased and satisfied with the service I received. My repair required more than 1 trip as it was a more complicated issue (diagnosis + repai I am very pleased and satisfied with the service I received. My repair required more than 1 trip as it was a more complicated issue (diagnosis + repair). I had to order the part for the repair before my appointment, but I received updates when my part arrived to schedule an appointment. I was able to receive a response within 24 hours whenever I had questions, so it was very easy to communicate and was able to get a fast response. I am very pleased with the repair as they gave me honest opinions regarding to my repair, and they were able to save me some money by going through a different route for the repair. Thanks for helping me save some money and will definitely return in the future. More
Recall service I had a recall on my 2016 Kia Soul. It was checked over much more quickly than the time I was given which is great! No problems! The waiting area is j I had a recall on my 2016 Kia Soul. It was checked over much more quickly than the time I was given which is great! No problems! The waiting area is just wonderful, allowing me to become so engrossed in my iPad game that time went by very quickly.! Everyone was very polite and helpful. More
Amazing super customer service Richard Wirt is the man to go to! He was amazing and truly exceptional in customer service. I was so blessed to have worked with him and Eugen in the Richard Wirt is the man to go to! He was amazing and truly exceptional in customer service. I was so blessed to have worked with him and Eugen in the business office! Thanks again for amazing service. More
In and out I came to shelor for a recall, and they got me right on in, and was out within the time I was given as far as the ready time many amenities, and the s I came to shelor for a recall, and they got me right on in, and was out within the time I was given as far as the ready time many amenities, and the service guys were exceptionally nice. More
Always friendly and helpful Understanding that you have to wait sometimes to have your service completed, they make sure you have a nice place to rest and relax. They also provi Understanding that you have to wait sometimes to have your service completed, they make sure you have a nice place to rest and relax. They also provide a snack while you wait. This helps the time to go by faster. Everyone that has helped me in the past has always been so knowledgeable & helpful! Keep up the great customer service. More
Great experience Highly recommended. They were great at helping with every question and concern I had from the start and this was my very first car purchase!! Highly recommended. They were great at helping with every question and concern I had from the start and this was my very first car purchase!! More
Electrical repair The wait was comfortable. Was pleased with Travis and his updates on my vehicle status. He was kind and honest. I liked that you provided free drinks The wait was comfortable. Was pleased with Travis and his updates on my vehicle status. He was kind and honest. I liked that you provided free drinks and snacks and it’s great that you have a kid zone. More
Buying Experience Salesman was very helpful and let me take my time in trying out several vehicles to be sure which one I would be more comfortable with. He went above Salesman was very helpful and let me take my time in trying out several vehicles to be sure which one I would be more comfortable with. He went above and beyond to help me. More
I am a repeat customer because of Kathy Sweeney Kathy Sweeney had the perfect car for me, make sure that the car was out front for me to test drive and purchase. I LOVE THE CAR! Kathy Sweeney had the perfect car for me, make sure that the car was out front for me to test drive and purchase. I LOVE THE CAR! More