Motor Mile Kia

They did a fantastic job for my state inspection. They were very friendly. I just didn’t like the fact that I had to wait for 2 hours when I had an appointment but other then that they did a fantastic job were very friendly. I just didn’t like the fact that I had to wait for 2 hours when I had an appointment but other then that they did a fantastic job. More

Awesome service department, great staff. Employees Awesome service department, great staff. Employees really care about customers. From management to cashiers. Shelor motor mile service is best place Awesome service department, great staff. Employees really care about customers. From management to cashiers. Shelor motor mile service is best place to go for service. More

I bought a new car from Shelor. They were helpful, friendly, and knowledgeable from start to finish. Every aspect of the customer service was excellent. I highly recommend! friendly, and knowledgeable from start to finish. Every aspect of the customer service was excellent. I highly recommend! More

Very kind and helpful. Lounge was clean and comfortable. Wait time was exactly as stated. Very pleased with all aspects of the visit. Would have loved a cup of coffee! Wait time was exactly as stated. Very pleased with all aspects of the visit. Would have loved a cup of coffee! More

Excellent experience would recommend Shelor Kia to anyone.. Excellent customer service.staff was friendly. Even waiting in the lobby safe distance was observed with plenty of space. anyone.. Excellent customer service.staff was friendly. Even waiting in the lobby safe distance was observed with plenty of space. More

Love my new Kia! Chris Whiting was great to deal with. Great experience highly recommend dealing with Shelor Motor Mile if you are in the market for a new or used vehicle. Great experience highly recommend dealing with Shelor Motor Mile if you are in the market for a new or used vehicle. More

Professional, clear in pricing, listen to customer repairs fully and asks clarifying questions. So far repairs appear done correctly. Pricing seems high due to what appears to be excessive number of repairs fully and asks clarifying questions. So far repairs appear done correctly. Pricing seems high due to what appears to be excessive number of service managers and assistants wondering around while letting a customer patiently wait for someone to talk to him about his vehicle status. No sense of urgency. I recommend their service if you're willing to pay the high prices. More

I really don’t know where to start. Today I got my 4th vehicle from Shelor. The first 3 times the service was GREAT!! The service this time around, all I can say is WOW and I most DEFINITELY mean WOW is vehicle from Shelor. The first 3 times the service was GREAT!! The service this time around, all I can say is WOW and I most DEFINITELY mean WOW is the BEST way possible. I received a call last Friday (12/18/2020) from Josh, the sales manager. He asked if I would be interested in trading my current vehicle in. Josh said they had some specials going on. I told him that I have no problem listening to what’s going on. He said that he’d have one of his sales people give me a call. The sales person, McKinley, calls me and goes into great detail about the current specials & deals going on at the moment. I told him that I was extremely upside down in my current loan and that it would be virtually impossible to get me in another vehicle, without me having to put down probably 4 grand. He said he’d see what he could work out and would give me a call in a few days. Well, McKinley calls me that following Tuesday and said they could work something out. I’ll be honest, I did NOT believe him. I told him I would be in to see him the next morning after I got off work. Man, when I tell you that I was totally blindsided by what happened when I got to the dealership that next morning. Not only did McKinley go above AND beyond in putting me in a vehicle that I actually wanted, but he did EXACTLY what he said he was going to do and then some. I went there thinking I’d have to put some money down. My down payment on a brand new vehicle was ZERO and I also walked out of there with a check for $500 from Shelor. I’m going to end this here, but I have to say that I’ve come to expect good service at Shelor, but today was AMAZING!!! More

Everyone was very nice and helpful. I had multiple things worked on and got everything done in a reasonable amount of time, at a lower than expected price! worked on and got everything done in a reasonable amount of time, at a lower than expected price! More