Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Motor Mile Kia

Christiansburg, VA

Overview
Reviews
4.9
628 Reviews
Call Dealership (540) 381-8417
View Awards

2260 Roanoke St

Christiansburg, VA

24073

Directions

By Type

Showing 628 reviews

August 24, 2023

The employees are friendly and helpful, they checked me in and told me where to wait, the waiting area was spacious and comfortable More

by Ruff47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Aug 25, 2023 -

Motor Mile Kia responded

We're so glad to see your service went swimmingly! Thanks for choosing Motor Mile Kia and for highlighting our friendly team of experts and comfortable waiting area. Until next time, drive safely!

August 22, 2023

Dorian helps me a lot in every details of my car. He is very responsive in every inquiries, emails and text and every questions I ask. He really handled me very well and took care of everything. A re More

by flovelyallana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorian Rose
Report | Print
Aug 22, 2023 -

Motor Mile Kia responded

We're over the moon Dorian demonstrated our commitment to customer service and has provided thorough communication! We'll be sure to pass along your kind words. Thanks for supporting Motor Mile Kia!

August 17, 2023

Steve was extremely helpful and made my first time buying a car easy! He was very thorough in describing the details of the car. I recommend him to everyone! More

by Saylor.collins3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Aug 18, 2023 -

Motor Mile Kia responded

Thanks for choosing Motor Mile Kia! We're so glad that Steve ensured your first car-buying experience went swimmingly and we appreciate your support. Enjoy the ride!

August 15, 2023

I purchased n get serviced every time. Excellent service, knowledgeable n outstanding staff. Most pleased. More

by Nov18n10bb@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
Report | Print
Aug 15, 2023 -

Motor Mile Kia responded

We're so glad to know you've had consistently excellent experiences with our team at Motor Mile Kia. Thank you for your continued support and kind words!

August 15, 2023

Very pleased with the timely manner in which the vehicle was repaired after the ok was given to replace the engine under warranty. More

by mackhandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
Report | Print
Aug 15, 2023 -

Motor Mile Kia responded

We're happy our team provided timely assistance here at Motor Mile Kia! Thank you so much for sharing this positive feedback.

August 14, 2023

The dealership alone went above and beyond to make sure they done everything possible to find us a vehicle suitable for our teenage daughter. More

by smdishman02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Vance
Report | Print
Aug 15, 2023 -

Motor Mile Kia responded

We're delighted to know that our team at Motor Mile Kia was able to help find the perfect vehicle for your daughter! Thanks for sharing this positive experience with us. We hope she loves her new ride!

August 11, 2023

Always have exceptional customer service. Very knowledgeable and helpful answering any questions I have. Keeps me coming back. More

by J.Hof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Aug 14, 2023 -

Motor Mile Kia responded

It's great to know that our team at Motor Mile Kia has consistently provided you with exceptional service. We appreciate your loyalty and look forward to serving you in the future!

August 10, 2023

Angel did a wonderful job from time I checked in and out very professional and personal. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Altizer
Report | Print
Aug 11, 2023 -

Motor Mile Kia responded

Your review of Angel and the team means a lot to us! Thank you for choosing Motor Mile Kia and for sharing your experience. Drive safely until we see you again!

Aug 11, 2023 -

None responded

You are very welcome!

August 08, 2023

No pressure dealership All staff new their job worked with you to make the deal I would recommend dealership to friends More

by G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Feeny
Report | Print
Aug 09, 2023 -

Motor Mile Kia responded

Thank you for your 5-star review of Motor Mile Kia! We hope you have a stellar day!

August 04, 2023

Tony in the service department lied to us and refused to give my car back untill I paid 70 dollars I did not have because he lied about what he was doing then him and joe from the shop refused to let me spe More

by justin.Taylor Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony and joe
Report | Print
Aug 09, 2023 -

Motor Mile Kia responded

Justin, we are sorry to read about your experience with our service department. This is not the level of customer care we aim for and it's concerning that you felt misled. We take these matters seriously and would like to discuss this further so we can address any misunderstandings or miscommunications directly. Please reach out at your earliest convenience - Thank you, Customer Relations – cr@shelor.com

Aug 09, 2023 -

justin.Taylor Taylor responded

my girlfriend and myself made it clear before we was charged anything we would like to know upfront because we didnt have any money with us at the time what money we had was for our kids school clothes. but tony advised us we would not be charged anythhing at all untill or unless i agreed to it. they took our car back he called me and advised me that there was no oil leak under the car and i asked him if i was being charged anything and he said yea since there was no leak the oil change would be the only thing i was charged for his exact words was your only charge today is the 75 for the oil change i came back and told him i would have to wait on the oil change because i did not have the money today. he said ok since your not getting an oil change we are charging you a 70 dollar inspection fee, so since i turned down the oil change at the time he through that charge in there on me i asked to speak with a maneger he went and spoke with joe and they aprroched me and i explained everything that was said to me and my girlfriend and he wouldnt even listen to me he kept shaking his head and interupting me sayin no no no i dont believe you i believe tony. so i asked for his maneger or boss and he shook his head no and said i am the maneger u can talk to me i said so you dont have a boss he said no i am the boss and i said ok thats fine i will contact someone else. and i asked what i needed to do now because i didnt have the extra 70 dollars he said either you ppay the 70 or you dont get your vehichle back so i had to pay the 70 dollarss. i think its wrong that he never mentioned a 70 dollar inspection fee untill i declined the 75 dollar oil chainge and then refused my car back to me.

1
...
9
10
11
...
63