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Motor Mile Ford
Christiansburg, VA
836 Reviews
Welcome to Shelor Motor Mile! Located in Christiansburg, VA, Shelor Motor Mile is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Shelor Motor Mile a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-583-3967 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 836 reviews
September 21, 2023
Unfortunately, very unhappy. Came in for 1 issue = $140 diagnostic up front. Said they heard something else wrong - add another $140 to look into it. O2 sensor plus drive shaft g Came in for 1 issue = $140 diagnostic up front. Said they heard something else wrong - add another $140 to look into it. O2 sensor plus drive shaft grease ended up being $776 with both diagnostic fees. Picked up my truck and now there is loud clicking sound from the dashboard. Response: We will look into it (something that started while they were working on the vehicle) for another $140. 1 trip = $420 in diagnostic fees alone, this does not include parts and labor. More
by Btcrosswhite
Employees Worked With
Anonymous
September 08, 2023
Service advisor, Tiffany, was very helpful. The mechanics were very careful to check what was wrong. A awd light was on and needed to make sure of the possibilities. In the end it was a mad mod The mechanics were very careful to check what was wrong. A awd light was on and needed to make sure of the possibilities. In the end it was a mad module. More
by edove
Employees Worked With
Tiffany
September 06, 2023
Great service, great people, shuttle service was great also. Everything was explained in detail and the price, very fair. I will always go there for service to my Fire Escape. also. Everything was explained in detail and the price, very fair. I will always go there for service to my Fire Escape. More
by Pat
Employees Worked With
Caleb
August 22, 2023
Eric and the dealership service went out on a limb to help me and my family when my vehicle broke down while taking my child to college, 300 miles from home. I was able to get home and they fixed it the help me and my family when my vehicle broke down while taking my child to college, 300 miles from home. I was able to get home and they fixed it the following day and my wife and I returned to pick it up. I was impressed with their sympathy and willingness to help a person in need out. Thank you , Eric!!! More
by Motor4jc
Employees Worked With
Eric Adams
