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Motor Mile Ford

Christiansburg, VA

Overview
Reviews
Vehicles
4.7
836 Reviews
Welcome to Shelor Motor Mile! Located in Christiansburg, VA, Shelor Motor Mile is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Shelor Motor Mile a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-583-3967 for your No-Obligation Internet Price Quote from our Internet Department.
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2257 Roanoke St

Christiansburg, VA

24073

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Showing 836 reviews

October 27, 2023

The Motor Mile Service Team sets a standard for kindness and professionalism. They are very clear with communications, stick to a tight schedule, know how to work as a team, and keep the customer comfortabl More

by Our RAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy, Tiffany, Caleb, Don, Shawnee
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Oct 27, 2023 -

Motor Mile Ford responded

We're delighted to know that our service team at Motor Mile Ford met your expectations with their professionalism and efficiency. Your kind words about Patsy, Tiffany, Caleb, Don, and Shawnee are much appreciated! We look forward to serving you again in the future.

October 27, 2023

They did force or pressure any decisions to me to persuade me to make a quick decision More

by sehenderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance. Heather
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Nov 01, 2023 -

Motor Mile Ford responded

Thank you for speaking with us. We're glad to know you did not feel pressured or forced to make any decisions and that you are grateful for the opportunity to make the decision on your own accord. If there's anything else we can do for you, please reach out to Customer Relations at cr@shelor.com. Thank you.

October 27, 2023

This was my first service visit and was very positive experience. Friendly staff and kept me informed of what was going on with my vehicle More

by Tammy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, Rocky, don’t remember the service tech ‘ s name
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Oct 30, 2023 -

Motor Mile Ford responded

Tammy, we're glad to know your first service visit at Motor Mile Ford was a positive one! We always aim for clear communication and friendly service. Thanks for the feedback!

October 24, 2023

Awesome company. Dustin, Nikki, Cory and Bobby are what all service departments need. The tech that repaired my car did a great job. More

by Congocanid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby, Dustin, Nikki
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Oct 25, 2023 -

Motor Mile Ford responded

We're so glad to know that our team at Motor Mile Ford provided you with an awesome service experience! We'll be sure to pass your kind words along to Dustin, Nikki, Cory, and Bobby! Thanks for the review and we hope to see you again for any of your servicing needs!

October 18, 2023

Great service, got my service done before lunch, well done by all the staff thanks More

by anthomp2120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Oct 18, 2023 -

Motor Mile Ford responded

We're glad you enjoyed our team's efficient service! Thanks for trusting Motor Mile Ford with your business!

October 10, 2023

They got my car in service and back to me, and less time than most dealerships could even do a diagnosis More

by Rcregger1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Oct 11, 2023 -

Motor Mile Ford responded

We're glad to know you had a swift and efficient service experience at Motor Mile Ford! We always aim for quick turnarounds without compromising on quality. Thanks for the positive feedback!

October 06, 2023

My experience with Motor Mike Ford was very professional, extremely efficient, customer friendly, and responsive. More

by pghokie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Oct 06, 2023 -

Motor Mile Ford responded

We're glad to know your experience with us at Motor Mile Ford was a total success! Thanks for sharing this positive review!

October 04, 2023

Caleb was great confirmed the issue with the oil pan on my f150 and confirmed it was under warranty and that’s good news. The parts are on order I’m looking forward to getting this resolved. More

by golfnut
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caleb Dean Tiffany
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Oct 04, 2023 -

Motor Mile Ford responded

We're glad to know that Caleb was able to assist you with your F150's oil pan issue at Motor Mile Ford. We look forward to getting this resolved for you soon.

September 27, 2023

Great always! Tiffany from Ford service did outstanding job taking care of my car repair- thank you very much!!! More

by vitali.sokolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Sep 27, 2023 -

Motor Mile Ford responded

Vitali, it's great to know that Tiffany provided outstanding service for your car repair at Motor Mile Ford. We appreciate the positive feedback!

September 26, 2023

I had a great experience. The team was very professional and made the process quick and easy. More

by Bensilcox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Marshall
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Sep 26, 2023 -

Motor Mile Ford responded

Thank you so much for your glowing review! The Motor Mile Ford team appreciates your support!

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