
Motor Mile Ford
Christiansburg, VA
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THE QUALITY OF SALESMAN SALES MANAGER WENT THE EXTRA MILE TO GET ME THE PRICE I WANTED ON MY NEW F150 FORD TRUCK. NO BICKERING AROUND AND BACK AND FORTH, WILL RECOMMEND DEALERSHIP TO MY FRIENDS TO GET ME THE PRICE I WANTED ON MY NEW F150 FORD TRUCK. NO BICKERING AROUND AND BACK AND FORTH, WILL RECOMMEND DEALERSHIP TO MY FRIENDS THANKS GUYS Bill Craig retired United Postal Service More
We drove up on the lot and Kathey Deacon immediately came out with a smile on her face. We saw her coming and knew she was the perfect person to deal with. We were not disappointed, Kathey was outstanding. S out with a smile on her face. We saw her coming and knew she was the perfect person to deal with. We were not disappointed, Kathey was outstanding. She actually made buying a new car an enjoyable experience. She helped us through the process and we left extremely satisfied with our new Ford Focus and the price we paid. We would definantely recommend Motor Mile Ford. The customer service, cars and pricing are second to none. More
Wonderful customer service, very helpful knowledgable and courteous sales associate jerry O'dell- would recommend this dealership above all others in west virginia and my local area!! courteous sales associate jerry O'dell- would recommend this dealership above all others in west virginia and my local area!! More
Jerry allowed me to decide what type of car made sense for me. He also was very helpfull in getting me familar with my new car. A good experience. for me. He also was very helpfull in getting me familar with my new car. A good experience. More
I worked with Kathey Deacon for over a month trying to find the right car. I really wanted something new but I'm young and don't have any extra financial support so I really feared I wouldn't get a new ca find the right car. I really wanted something new but I'm young and don't have any extra financial support so I really feared I wouldn't get a new car. Kathey really went to bat with me and gave me the rebates and price cuts I needed to afford my new Ford Fiesta. She even explained to the banks I had recently gotten a promotion to my year-to-date wasn't accurate. Kathey really cares about the people she works with. I remember the first time I tried to get a car with a smaller down payment than I needed and she got teary-eyed when I told her I was used to not having anyone to turn to financially or for a cosigner etc. She's not the usual car salesman we all hear horror stories about. While she is there to sell cars, I think that the selling part takes a back seat to helping people and she really does help people. I commute to work and graduate school everyday and my truck broke down on me. I was at my wit's end trying to get a car with terrific gas mileage and preferably new. I worked with Duncan and Magic City but neither dealer really went to bat for me like Kathey and Shelor Ford did. I drove home Saturday with a brand new 2012 Ford Fiesta in the color and trim I wanted! If you want a new car (or used) and want a dealership that cares about their customers more than the bottom line, go to Shelor Ford and ask for Kathey Deacon. More
WE WERE THERE JUST TO LOOK AT NEW TRUCKS. KATHY DEACON WAS RIGHT THERE AND ANSWERED ALL OF OUR QUESTIONS ABOUT SEVERAL TRUCKS AND THEN WE DROVE 2 DIFFERENT ONES. IT WAS BETWEEN THE 150 AND A 250. SHE WENT WAS RIGHT THERE AND ANSWERED ALL OF OUR QUESTIONS ABOUT SEVERAL TRUCKS AND THEN WE DROVE 2 DIFFERENT ONES. IT WAS BETWEEN THE 150 AND A 250. SHE WENT OVER DETAILS OF BOTH TRUCKS AND THE PRICING OF BOTH. THE OTHER PEOPLE IN THE SALES DEPARTMENT WERE ALL VERY FRIENDLY WHILE WE WERE THERE. BOTH TRUCKS WERE GREAT BUT THE 150 WAS THE BETTER FOR US AND THE PRICE WAS GOOD. More
I visited Shelor Motor Mile to purchase a new Ford Escape. I was greeted by Joe Buchanan the sales rep. He was courteous, kind,friendly, and answered any questions that I had. It was a pleasure doing Escape. I was greeted by Joe Buchanan the sales rep. He was courteous, kind,friendly, and answered any questions that I had. It was a pleasure doing business with him. I was given a vehicle tour of any area that I might need during my ownership of the Ford Escape. Also, Morris in the financial department was very polite as well. My overall experience with Shelor Motor Mile was excellent. I would highly recommend Shelor Motor Mile and Joe Buchanan to my family and friends. More
Everyone was very helpful at the dealership. I was looking for a 2013 ford escape and they did not have the one I wasnted but worked very hard to find what I wanted. I would recommend this dealer. looking for a 2013 ford escape and they did not have the one I wasnted but worked very hard to find what I wanted. I would recommend this dealer. More
I was given superior service by Bowie Clift. I initially contacted Shelor and many other online dealers for a price on a Ford Fusion. The information sent by Bowie was in a totally different league than all contacted Shelor and many other online dealers for a price on a Ford Fusion. The information sent by Bowie was in a totally different league than all of the other dealers I was contacting. Bowie was friendly, professional, and extremely attentive. He answer my questions in a timely and professional manor. Bowie also helped me secure a great deal on this car, beating all other dealers in the area. We came from out of town to purchase thisnvehicle because of the great service and price on this car. Gary Durney also offered us great service in the completion of all paperwork needed to bring this car home. He was friendly and very helpful, even taking time to help us get our phones synched to our new car! I would recommend this dealership to anyone because of their absolute lowest price and their professional treatment of customers. More